Unfortunately, no PC companies do as good of a job of supporting their products. Microsoft does, but they don't offer a mobile operating system and their desktop operating system is rotten from the core.
Android is a better OS than Windows, but neither Samsung nor Google provide anything close to Apple support.
Apple has definitely made some serious missteps. There is no doubting that. However, you go to a PC manufacturer or an Android phone vendor and the shortcomings are staggering.
I don't care much for the demon spawn or the alcoholic comment; if anything, it kind of devalues your whole argument.
As far as ecosystem goes, Apple offers the most complete ecosystem:
- Solid computers (new keyboards on the way)
- The top rated tablet (really cornered the market)
- The top rated smartwatch (not my thing, I wear a traditional watch)
- one of the best phones on the market
- An emphasis on privacy for the data on the device (admittedly, this has its limits but it's far above Google and Microsoft at this point)
At this point, I don't think you can argue the Apple ecosystem is going in any direction; it has simply cornered most markets. For example -
* The best Google tablet right now is an iPad
* The best Microsoft phone right now (obviously other than the one they're releasing at the end of this year) is iPhone.
I guess what I am trying to say is that most of your concerns are valid, however those concerns are far more prevalent in other ecosystems.