This (or very similar to it) happened with my OOW iPhone X back in November 2018--I took it in to have the battery replaced (it expanded), they tried to replace it but subsequently told me that they had to give me a replacement (refurb) phone due to tearing the adhesive (or something like that--I don't remember the specifics TBH); they handed me my old phone and told me to wipe the phone (while they watched) before handing me the refurb replacement. $29 (the cost for an OOW iPhone X battery replacement) for a refurbed iPhone X, not bad IMHO.
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iPhone 7/Plus Apple replaced my 7+ instead of changing the battery
- Thread starter MarvinHC
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I have a 7 and it went in for screen repair. Battery is at 85% and they went out of their way discouraging a battery replacement. But they did replace the screen and broke the phone speaker in the process. Phone no longer works any more. Did I get a new replacement for their blunder? Nope. Just got a bill for the new screen. Before they even considered a repair, they pushed hard for me to buy a new iPhone or a new 7. iPhone 7 of certain models is a time bomb and they don't want to crack open the case. My experience illustrates why- Stuff breaks
I’m guessing they broke the battery adhesive tabs and that the health & policy won’t let them pry the lithium ion battery out.
After the whole Galaxy Note debacle people really overrate the risk of then exploding. I’ve personally completely mangled a few when changing batteries myself and they’ve been fine.
After the whole Galaxy Note debacle people really overrate the risk of then exploding. I’ve personally completely mangled a few when changing batteries myself and they’ve been fine.
I have a 7 and an 8. I sure wouldn't ever buy a 7 again regardless of the price. Good thing they discontinued it
What you’ve described is exactly what happened when I went to get my iPhone SE battery replaced.
The store advisor said they couldn’t replace it without bricking the phone so for the cost of the replacement I can have a new one.
May have been a like new refurb but still works great.
The store advisor said they couldn’t replace it without bricking the phone so for the cost of the replacement I can have a new one.
May have been a like new refurb but still works great.
Apart from the battery mine was still going strong after 3 years. Still fast and reliable. The only thing I notice now in comparison with the new one is that that the speaker wasn't very strong anymore - I sometimes had difficulties hearing the other person. Maybe a buildup of dust inside?
Other than that I have the impression that the screen of the replacement is better, more vibrant colours.
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That sounds like a strange shop. Where was this?