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Well, my former colleague purchased a refurbished iPhone from eBay, only to discover it contained non-original parts. Unfortunately, it malfunctioned after just a few weeks, and they ended up paying nearly full price for it.
Well, that could have been easily prevented with the use of a screenshot of the diagnostics page. Not that I believe your story- if someone passed off something as genuine on eBay, eBay would facilitate a refund. 🙄 I'm not sure why your colleague didn't ask for a refund/fabricated that story.
 
Well, my former colleague purchased a refurbished iPhone from eBay, only to discover it contained non-original parts. Unfortunately, it malfunctioned after just a few weeks, and they ended up paying nearly full price for it.
The problem is people don't want to admit this big problem. I happened to my aunt, and she bought it from Swappa, which should be safe to buy a phone from.
 
The problem is people don't want to admit this big problem. I happened to my aunt, and she bought it from Swappa, which should be safe to buy a phone from.
Never heard of Swappa, but I have dealt with eBay, and never personally heard of them screwing over a buyer in a clear cut case like that. I have sadly heard of sellers getting screwed, though. My old uni housemate sold his iPhone on there, and the buyer told eBay he posted them a dummy phone! Which of course he didn't, but they tend to back the buyer in a case of he said/she said.
 
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It is absolute BS.

The consumer can decide if they wanna risk calibration variation or 'spoofed or something like that' parts vs. not having a functioning device at all or paying a premium to let Apple deal with it.

The reason they aren't specific, just stating 'or something like that' is that they have nothing. Very poor and unconvincing messaging.
Most consumers are NOT educated enough about technology to understand those decisions. Apple needs to maintain a reputation of high quality. If people get repairs done or buy used phones that don't work as well, Apple alone takes the blame. (right or wrong)
 
As expected, Louis Rossmann has a typically unhinged rant about Apple over this. Rossmann's shtick is pathetic at this point. If he's not incoherently raving over something Apple has done, then he's brazenly advocating theft of others ip.

Why Youtube hasn't shut down his account by now I'll never understand.
Rossmann is an absolute jerk.Can't stand the bloke, so arrogant.He's just an Apple hater who is salty because he can't make money out of repairing their products.
 
Never heard of Swappa, but I have dealt with eBay, and never personally heard of them screwing over a buyer in a clear cut case like that. I have sadly heard of sellers getting screwed, though. My old uni housemate sold his iPhone on there, and the buyer told eBay he posted them a dummy phone! Which of course he didn't, but they tend to back the buyer in a case of he said/she said.
Swappa is a significant phone reselling site and most get used phones there.
 
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I completely agree with Ternus regarding the importance of properly authenticated biometric replacement parts. But there are other components, like the battery, where a 3rd party replacement could work just fine. I don't think the government has that nuanced a view though.
And there is a ton of shoddy third party batteries out there which overheat, don't get the same longevity, or simply cause the phone to crap out (I replaced my battery in my 5s and 7 multiple times through the years).

In the case something goes wrong do you think the headlines would read:

EBAY BATTERY CAUSES IPHONE EXPLOSION

or

APPLE IPHONE BATTERY EXPLODED

Remember the news story from a few years back when a woman was killed by an "Apple Charger"? *

Personally I like the fact that you will be able to replace parts from legit used devices. Great move.

*It wasn't an apple charger
 
Greed or not I don’t care, I don’t want non oem parts in my stuff be it tech or otherwise. I’m tired of all these trash parts out there that are used in repairs.
I have to question this.

First off we need to determine what constitutes ‘non OEM’.
It is true that the vast majority of goods you have are made not only with components from more than one source but also in the same factory and same production line as the OEM ones.
What’s the difference between Brembo pads and BMW branded pads for example?
 
Rossmann is an absolute jerk.Can't stand the bloke, so arrogant.He's just an Apple hater who is salty because he can't make money out of repairing their products.
His brazen advocacy of intellectual property theft is what kills me.

His motto is "If ownership isn't ownership, then piracy isn't piracy."... yeah. When you get hauled in front of a judge Louis say that to him and see how far it gets you.
 
A simple lookup of Google reviews will weed out 'bad' parts and non reputable repair shops. and if it really boils down it, chargeback through credit card or BBB.

It's not an argument made in good faith.

If the consumer feels like Apple is being needlessly draconian and greedy, maybe they have a larger perception problem to work on than 'or something like that'.
As a former Apple Certified Technician, I will tell you that most consumers are not that smart. They always blame Apple and its AASPs about other repair shops' failures or their non-OEM parts.
 
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No apple, no, you do this to make money. If you only part paired the security module then we could talk, however no you pair the screen which has no security features in them and cameras....... no your doing this cause your greedy AF
So go buy an Android phone. Problem solved.

Meanwhile those of us who actually value security can continue to enjoy our iPhones. Everyone wins.
 
I'm not sure how so many people can justify defending Apple on this. Everyone can agree that security hardware (biometrics) are justifiable to pair, but the same cannot be said for screens, batteries, etc.

If someone is worried about getting genuine parts installed, they can always go through Apple directly.

Getting rid of parts pairing is great for people that don't want to go through Apple, or don't want to spend on the genuine parts, or for those living in countries Apple doesn't provide repair services in for whatever reason. It's also great for older devices way past their sell-by dates.

A good compromise is a screen in settings that reports "Parts and Repair Integrity" in About that shows if everything is genuine / paired, or if something has been replaced and fails an integrity check. The info on this screen can also be sent to Apple, tied to the device serial#, and shown on their website similar to their coverage check. This page can also be linked to from the "Hello" screen on any reset devices.

Apple can make it work, they just don't want to sacrifice that revenue. Even if it compromises the end user's experience.
 
I have to question this.

First off we need to determine what constitutes ‘non OEM’.
It is true that the vast majority of goods you have are made not only with components from more than one source but also in the same factory and same production line as the OEM ones.
What’s the difference between Brembo pads and BMW branded pads for example?
You have no real understanding of how manufacturing works, which is why you're questioning this.

First of all, parts, even if manufactured on the same line, have varying quality. Manufacturers specify various longevity and performance characteristics of a part. The parts generally go through testing to determine if they match those characteristics.

Parts that match those specs are considered A parts. As a synthetic example, Apple screens need to keep their colors true for, say, 2 years. A part may do that for, say, 6 months. It's not up to spec, but it still works mostly. And how long does someone actually look at the screen?

They'll sell that as a B part. Some screens come out with a color cast - it may be a bit blue, or a bit yellow after a month. That'll probably be a B part. Some have bad colors right off the bat. That might be a D part.

In Asia, you can choose the part/cost tradeoff. Most shops that I've been to will ask you how good you want your parts to be, and charge accordingly.

In the US, you get whatever parts your shop sells you. Most consumers are completely clueless and expect repairs to be used with "real" parts. Maybe they'll go back if the screen goes bad and get it replaced; maybe they don't.

The problem is when you pay "A" prices but get a "B/C" part.

And plenty of people will break their screen, then get a cheap replacement and trade it in/sell it.

I mean, don't you wonder why there are different prices for the same thing? It's not all marketing.
 
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Do people get this upset of Leica cameras requiring official Leica parts when being repaired? If it was my company, I wouldn’t want potential shoddy quality third party parts going on my product which may not meet my standards and also ruin my brands reputation by being ‘cheap’ and ‘unreliable’ in due to those poor third party pieces.
If someone can use third-party parts on their car, their phone should be no different, security-critical parts notwithstanding.
 
The problem is people don't want to admit this big problem. I happened to my aunt, and she bought it from Swappa, which should be safe to buy a phone from.
And going forward Swappa's customer service team should make sure that iPhone listings are required to show the About screen from the settings app to verify whether parts are genuine or not. If they don't do that, then Swappa shouldn't be considered any better than Craigslist.
 
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Apple isn't shutting off your device if you use a B/C grade screen. It just puts a notice that "this screen isn't genuine."

Apple will arbitrarily limit functionality though, namely true tone and auto brightness, even if the parts are genuine but not paired.

I agree, a notice about the non-genuine screen is plenty fair.
 
I've always been on Apple's side on this issue. At the same time, if Apple repairs were cheaper, people wouldn't expose themselves to these risks in the first place. I've always stuck to whoever Apple designates as a repair technician or just go the Apple Store itself though. Not worth the risk on a device I spent a lot of money on and care about
 
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