Wow, they really tried to shut you up with that series 7. You ought to pursue legal action tbh
Kind of difficult when they have the messed up watch.Wow, they really tried to shut you up with that series 7. You ought to pursue legal action tbh
Since you raised your issue with Apple, a case number has been created.Partner gifted Apple series 6 watch with a sports band for Christmas in 2020. A whole year wearing the watch consistently without a problem on 19th November 2021 I woke up with a burn on my wrist, raised it with Apple; sent the watch back for them to investigate - moving forward to 24th Jan 2022 no updates on what caused the burn other than they’ve confirmed they can see the watch has been overheating. I keep getting the “no updates from the engineer” excuse. Meanwhile they've sent me a replacement watch for the inconvenience (Series 7 - tried saying it was a gift) they actually sent me an incorrect watch to what I had ordered with them (Requested for phone call recordings as proof) however they’re not willing to rectify their mistake. Instead they’re asking me to sell it and get a new one when I want to go through the official chain.
Frustrated of waiting around for Apple to get back to me with some sort of update they thought they could sweeten me up with the watch replacement when I’m still physically scarred from the watch. (Pictures attached of the scar - including the permanent scar left behind (24/01/22)).
It's not an allergic reaction either, nor had it been near water.
Any advice on how to proceed?
The STRAP?? How?No, I believe there are reports of the strap doing similar burns.
if this will ever happen to you...you will understand...nobody after this give a shhit about a "better watch" probably after this bad experience, it will be harder to even wear a new oneYou're mad because they sent you a newer, better watch?
I agree, just seems like the wrong thing to be mad at. I'd say the being burned by the watch is the bigger issue here.if this will ever happen to you...you will understand...nobody after this give a shhit about a "better watch" probably after this bad experience, it will be harder to even wear a new one
This should go to OP lawyer, its not ok to let them escape with a faaking bs product
Unfortunately people have been known to start threads about imaginary problems.Haha I’m not going to sign up to an Apple forum and post about an imaginary injury.
This is the way - as stated stop bickering with fanbois over this situation they are not able to provide professional council, and that is what you need. Secondarily, and your attorney will confirm, quit posting on internet forums related to the injury. Apple sells these items as safe, your watch caused an injury, and Apple took the logical easy step of sending a replacement hoping you would go away. Good luck to you.You need to hire a lawyer bud, and stop posting on here & communicating with Apple.
Reality is Apple isn't going to do anything for you, they're already in lawyer up mode, and I doubt you'll hear anything from them.
...... and do you really believe everything you read posted on an internet forumThis is the way - as stated stop bickering with fanbois over this situation they are not able to provide professional council, and that is what you need. Secondarily, and your attorney will confirm, quit posting on internet forums related to the injury. Apple sells these items as safe, your watch caused an injury, and Apple took the logical easy step of sending a replacement hoping you would go away. Good luck to you.
No, which is why if this is real the OP needs to take my advice. There's no point in posting about this on here. It achieves nothing, and if this is real, he may post something that damages his case anyways....... and do you really believe everything you read posted on an internet forum
Some people are allergic to the silicone in the sport bandThe STRAP?? How?
Some people are allergic to the silicone in the sport band
I think you may have inferred something other then my intent. I have no dog on the fight and do not believe or disbelieve OPs specific claim related to the watch burn. That said I give one the benefit of the doubt and assume they are asking for earnest advice, and I gave that....... and do you really believe everything you read posted on an internet forum
That is indeed a known issue for some, just like nickel in certain bands. But those aren’t burns.Some people are allergic to the silicone in the sport band
I switch my watch at night to my other wrist to prevent skin issues like red and itchy skin from wearing it 24/7. For me it seems to be the ‘bulge’ from the sensors that seems to irritate the skin if I wear the watch too long.Nickel allergies are possible with the aluminum and stainless steel Apple watches (Apple has a support doc about it), and blistering from a Nickel allergy is possible in severe cases. My girlfriend had what looked like a round red burn on the top of her wrist with the original Apple Watch, but it never blistered like in this case. She returned the watch and her doctor said it may have been a Nickel allergy, although she was never specifically tested. She's worn watches and jewelry her entire life and never had anything like that happen.