Apple to Allow Used Parts for Repairs, Starting With iPhone 15 Lineup

[Damian83]

That's a process problem. Not a tech problem. Just poor asset management and poor policies; there are plenty of solutions to your friend's problem, they just require planning.

If your friend has never heard of MDM then maybe he should be fired for incompetence. It's not Apple who is causing the loss but the poor asset management and policies, as another user said.

Looks like incompetence issue at the company. It’s not some one else’s problem.

My friend only said there is a box full of locked iphones and the reason, he dont get returns personally. anyway i think a big corporate company, doesnt have time to reorganize its policies because another company changed the rules. if such company gives car, clothes, various gear/accessories, they dont have to ask worker to "unlock" it when returning. apple should simplify this process like giving an option to setup a master/admin like account that, in case, has the permissions to delete (without accessing data) of the main account. Theres something similar in new ios but it also gives access to all data so i doubt someones uses it. i mean, everybody has some secrets...

If you're friends work phones were purchased by the company and have proof of reciept/IMEI's, apple can removie Apple ID from them

really? a link to how to do it? so basically a gelous guy can simply get receipt of wife's iphone and unlock it so easily?

That thrown out device can be located and reacquired.

In my honest opinion this will be the best implementation of activation lock.

even the dumbest thief knows how to remove sim and/or activate plane mode / turn phone off. and he will certainly do it before u even realize u lost your phone...

 

[Damian83]

So the thief will then realize that stealing phone is worthless and won't do it again. If a thief makes the money, he only gets encourage to steal more. Either way, a lost phone needs to be replaced.

As far as you 2nd part, that is a company policy issue and nothing to do with iPhone.

i doubt that a thief that steals phones/wallets will be stopped so easily... and, yes a lost phone needs to be replaced, however, if unlocked, the stolen one will be still sold to someone that will use it instead of buying a new one.

 

[Victor Mortimer]

In the case the other commenter used the parts would be locked to your devices. You can unlock the device [1]. Any parts you pull from one phone to fix the other phone will be unlocked.

1. If you can't unlock because you don't have access to your iCloud account, get access to your iCloud account. If you can't unlock because you have no proof of purchase, it's a lesson hopefully learned isn't it?

You know who activation lock hurts the most?

The elderly.

I see it all the time. User gets locked out of their own device, because they forgot their Apple ID password. A lot of the time they don't even know what an Apple ID is. They wrote down a password years ago, on a piece of paper they lost. They have the piece of paper, but at some point after they wrote it down they got prompted to change the password.

I've got an Apple watch 7 sitting beside me right now. It's iCloud locked. The owner asked me to sell it for them, but I can't until I go back over there, figure out what Apple ID they used (because the watch has been erased and it won't show the full email address, and they have at least three), and remove it from that Apple ID. It's waiting until I have another reason to go over there, because otherwise I'd have so much time in it that I might as well just recycle it. It's in near-new condition, everything about it is legit, but as it sits it's effectively worthless.

It's infuriating.

 

[AgeOfSpiracles]

You know who activation lock hurts the most?

The elderly.

I see it all the time. User gets locked out of their own device, because they forgot their Apple ID password. A lot of the time they don't even know what an Apple ID is. They wrote down a password years ago, on a piece of paper they lost. They have the piece of paper, but at some point after they wrote it down they got prompted to change the password.

I've got an Apple watch 7 sitting beside me right now. It's iCloud locked. The owner asked me to sell it for them, but I can't until I go back over there, figure out what Apple ID they used (because the watch has been erased and it won't show the full email address, and they have at least three), and remove it from that Apple ID. It's waiting until I have another reason to go over there, because otherwise I'd have so much time in it that I might as well just recycle it. It's in near-new condition, everything about it is legit, but as it sits it's effectively worthless.

It's infuriating.

I was waiting for an appointment at the Apple Store recently, and there was a not-elderly guy (40 tops) who needed to sign out of a macbook, and he didn't know his appleID. He called like 6 people on the phone, asking them if they had any guesses what email address he had used. Apple employee could only give him like the last 3 chars or whatever. It was excruciating to observe.

 

[ender78]

I've got an Apple watch 7 sitting beside me right now. It's iCloud locked. The owner asked me to sell it for them, but I can't until I go back over there, figure out what Apple ID they used (because the watch has been erased and it won't show the full email address, and they have at least three), and remove it from that Apple ID. It's waiting until I have another reason to go over there, because otherwise I'd have so much time in it that I might as well just recycle it. It's in near-new condition, everything about it is legit, but as it sits it's effectively worthless.

It's infuriating.

And we/Apple are just supposed to take your word for it that it is legit and not stolen? Activation lock has been demonstrated to significantly reduce theft.

I was waiting for an appointment at the Apple Store recently, and there was a not-elderly guy (40 tops) who needed to sign out of a macbook, and he didn't know his appleID. He called like 6 people on the phone, asking them if they had any guesses what email address he had used. Apple employee could only give him like the last 3 chars or whatever. It was excruciating to observe.

I agree that it's incredibly infuriating that that people cannot remember their passwords, or even worse their email addresses. We expect people to know where they live in the physical world, why is it unreasonable that they do the same online. I use a password manager, problem solved.

Bad actors have made it a necessary evil to have strong unique passwords.

 

[Sezel]

really? a link to how to do it? so basically a gelous guy can simply get receipt of wife's iphone and unlock it so easily?

even the dumbest thief knows how to remove sim and/or activate plane mode / turn phone off. and he will certainly do it before u even realize u lost your phone...

Purchase receipt has the IMEI of the device. So GELOUS guy's wife receipt will not match.

Does removing a SIM and turing off the phone or keeping it in airplane mode removes the device passcode / icloud lock / activation lock?
*cough* locate the device even when switched off *cough*

A simple task for you : try removing SIM from a 15 series iPhone (US model).

Also read about the technologies related to that

 

[Damian83]

Purchase receipt has the IMEI of the device. So GELOUS guy's wife receipt will not match.

Does removing a SIM and turing off the phone or keeping it in airplane mode removes the device passcode / icloud lock / activation lock?
*cough* locate the device even when switched off *cough*

A simple task for you : try removing SIM from a 15 series iPhone (US model).

Also read about the technologies related to that

I never saw a receipt with imei on it. i didnt even saw one with serial on it. u know, iphones are also sold in stores different than apple stores...
but even if its like u say, the receipt is in the same home as the wife and its iphone, so "what" should not to match?
anyway give a link or at least an article about this procedure. u still didnt...

Does removing a SIM and turing off the phone or keeping it in airplane mode removes the device passcode / icloud lock / activation lock?

never said this. u said that phone can be located even if in airplane mode and without sim, and "iphone 15 US model" its like 2% of the iphones in the world, so i dont need to "read about technologies". and u know, gps localizes in 2D and the thief probably lives in a condo rather than a big house. do u want to "localize" a phone in a condo???

 

[Damian83]

And we/Apple are just supposed to take your word for it that it is legit and not stolen? Activation lock has been demonstrated to significantly reduce theft.

Who demonstrated it? Apple? Like "4x less thefts than previous iphone!*"? 😂
*iphone 15 512gb brown space
😂😂😂😂😂

 

[Sezel]

I never saw a receipt with imei on it. i didnt even saw one with serial on it. u know, iphones are also sold in stores different than apple stores...
but even if its like u say, the receipt is in the same home as the wife and its iphone, so "what" should not to match?
anyway give a link or at least an article about this procedure. u still didnt...

Does removing a SIM and turing off the phone or keeping it in airplane mode removes the device passcode / icloud lock / activation lock?

never said this. u said that phone can be located even if in airplane mode and without sim, and "iphone 15 US model" its like 2% of the iphones in the world, so i dont need to "read about technologies". and u know, gps localizes in 2D and the thief probably lives in a condo rather than a big house. do u want to "localize" a phone in a condo???

Below link for article where people claiming they get imei number on purchase receipt.

Do we get the invoice with IMEI number of the smartphone if we booked through Flipkart?

Answer (1 of 8): Yes, Flipkart gives invoice with IMEI no, when product is once delivered to you. This is mandatory rule for phones, whenever you are buying seller/dealer has to mention IMEI number (Single and Dual both). Please refer below image for more details. PS: I have deleted few essenti...

www.quora.com

If the shop (online/offline) does not provide imei or at least device's serial number then DO NOT BUY from that place.

And regarding 15 series iPhones, it was never about the iPhone, it was about the "eSim" technology which is present since iPhone Xs.

Below link of iPhones mentioning offline find my feature:

Locate a device in Find My on iPhone

In Find My on iPhone, see the location of a lost device and play a sound on it to help you find it.

support.apple.com

Google recently launched their version of find my:

How we built the new Find My Device network with user security and privacy in mind

Posted by Dave Kleidermacher, VP Engineering, Android Security and Privacy Keeping people safe and their data secure and private is a t...

security.googleblog.com

The device can be in any condo or tunnel it will remain locked.

Any manufacturer can only design and implement technologies / features. It's up to the users to use it or not. All of these will not prevent theft, they act only as a deterrence.

If people are not using / enabling these features then it is their issue.

It is all about the implementation and how the user uses or not uses the intended feature.

Always use esim so that it can't be removed. If your device is lost/stolen immediately mark it as lost. If the decice is switched off then it relies on any other apple device in proximity to send the last known position (this happens automatically, ofcourse need to setup earlier). The more early and quickly you act the more chances of recovery.

If you are using an iPhone then you can try above steps to test features by marking your phone (with esim) in lost mode. And then try unlocking it without your password (treat it as someone else's phone). Also try switching it off and then place it in a Condo and try locating from find my network on another device. Also try using parts of your device in another phone to see if it works in another phone. Then try visiting apple for unlocking but not on your purchase receipt.
Let us know how it goes.

 

[neuropsychguy]

You know who activation lock hurts the most?

The elderly.

I see it all the time. User gets locked out of their own device, because they forgot their Apple ID password. A lot of the time they don't even know what an Apple ID is. They wrote down a password years ago, on a piece of paper they lost. They have the piece of paper, but at some point after they wrote it down they got prompted to change the password.

I've got an Apple watch 7 sitting beside me right now. It's iCloud locked. The owner asked me to sell it for them, but I can't until I go back over there, figure out what Apple ID they used (because the watch has been erased and it won't show the full email address, and they have at least three), and remove it from that Apple ID. It's waiting until I have another reason to go over there, because otherwise I'd have so much time in it that I might as well just recycle it. It's in near-new condition, everything about it is legit, but as it sits it's effectively worthless.

It's infuriating.

I understand that situation. I've seen it. It's frustrating for those affected, to put it mildly. The issue is that activation lock dramatically reduces the value of iPhones to thieves. Any option will cause problems for someone. Not having parts locked would almost certainly harm many more people than having it does.

 

[AgeOfSpiracles]

apple should simplify this process like giving an option to setup a master/admin like account that, in case, has the permissions to delete (without accessing data) of the main account.

MDM systems are numerous and allow organizations to do exactly this, and more if desired. But again, they require forethought and planning, but nothing crazy even for a small IT shop. Sucks for your buddy's company, but you're very confidently wrong here. If they really have a box of cloud-locked iPhones, I'd sincerely hope that that they are looking at MDM solutions, because there's no excuse but ignorance.

 

[Damian83]

MDM systems are numerous and allow organizations to do exactly this, and more if desired. But again, they require forethought and planning, but nothing crazy even for a small IT shop. Sucks for your buddy's company, but you're very confidently wrong here. If they really have a box of cloud-locked iPhones, I'd sincerely hope that that they are looking at MDM solutions, because there's no excuse but ignorance.

so i think, many single persons, needs a mdm solutions, just like needing a doctor, lawyer, etc. Actually me, and many my friends are mdm solutions for our respective parents...

 

[Damian83]

Below link for article where people claiming they get imei number on purchase receipt.

Do we get the invoice with IMEI number of the smartphone if we booked through Flipkart?

Answer (1 of 8): Yes, Flipkart gives invoice with IMEI no, when product is once delivered to you. This is mandatory rule for phones, whenever you are buying seller/dealer has to mention IMEI number (Single and Dual both). Please refer below image for more details. PS: I have deleted few essenti...

www.quora.com

If the shop (online/offline) does not provide imei or at least device's serial number then DO NOT BUY from that place.

And regarding 15 series iPhones, it was never about the iPhone, it was about the "eSim" technology which is present since iPhone Xs.

Below link of iPhones mentioning offline find my feature:

Locate a device in Find My on iPhone

In Find My on iPhone, see the location of a lost device and play a sound on it to help you find it.

support.apple.com

Google recently launched their version of find my:

How we built the new Find My Device network with user security and privacy in mind

Posted by Dave Kleidermacher, VP Engineering, Android Security and Privacy Keeping people safe and their data secure and private is a t...

security.googleblog.com

The device can be in any condo or tunnel it will remain locked.

Any manufacturer can only design and implement technologies / features. It's up to the users to use it or not. All of these will not prevent theft, they act only as a deterrence.

If people are not using / enabling these features then it is their issue.

It is all about the implementation and how the user uses or not uses the intended feature.

Always use esim so that it can't be removed. If your device is lost/stolen immediately mark it as lost. If the decice is switched off then it relies on any other apple device in proximity to send the last known position (this happens automatically, ofcourse need to setup earlier). The more early and quickly you act the more chances of recovery.

If you are using an iPhone then you can try above steps to test features by marking your phone (with esim) in lost mode. And then try unlocking it without your password (treat it as someone else's phone). Also try switching it off and then place it in a Condo and try locating from find my network on another device. Also try using parts of your device in another phone to see if it works in another phone. Then try visiting apple for unlocking but not on your purchase receipt.
Let us know how it goes.

If the shop (online/offline) does not provide imei or at least device's serial number then DO NOT BUY from that place.

So i should buy it only from apple store? Here in europe, you know, i never saw imei on receipts, even in the biggest stores. And what about if i bought from a small store that meanwhile doesnt exist anymore? i send invoice to apple and they simply trust me its real? its not so difficult making a fake invoice with photoshop. Jeez u just found the icloud-lock ultimate exploit! Anyway i was waiting for the link with this procedure, not stores giving imei (flipkart?). And what about the guy-wife question?

And regarding 15 series iPhones, it was never about the iPhone, it was about the "eSim" technology which is present since iPhone Xs.

Well, U said "iphone 15"...

Any manufacturer can only design and implement technologies / features. It's up to the users to use it or not. All of these will not prevent theft, they act only as a deterrence.
If people are not using / enabling these features then it is their issue.
It is all about the implementation and how the user uses or not uses the intended feature.

Well no. Manufacturers implements and forces you to use them in a "brutal" way. Easy to activate, hard to disable. Same for 2FA. Years ago i also knew that if im on holiday abroad, and i lose my iphone, i can always go to an internet point, login to my icloud, get all phone numbers i need and still get connected to rest of the world. If it will happens now, im totally screwed. How i access my icloud if it rquires a phone (lost), or my imac (at home)?? in such cases i would risk a bit other than ruining my whole holiday...And theres no way to disable 2fa...

Always use esim so that it can't be removed. If your device is lost/stolen immediately mark it as lost. If the decice is switched off then it relies on any other apple device in proximity to send the last known position (this happens automatically, ofcourse need to setup earlier). The more early and quickly you act the more chances of recovery.
If you are using an iPhone then you can try above steps to test features by marking your phone (with esim) in lost mode. And then try unlocking it without your password (treat it as someone else's phone). Also try switching it off and then place it in a Condo and try locating from find my network on another device. Also try using parts of your device in another phone to see if it works in another phone. Then try visiting apple for unlocking but not on your purchase receipt.
Let us know how it goes.

esim...do u know "somewhere" its not an option? here in poland, only one carrier or 2 offers an e-sim, and they plans are far more expensive than others. So very expensive option...

For "condo" i mean, it has several floors, not about coverage. if someone stole your phone and that phone is in a 10 floors condo, do u go ringing at every door? Hi do u stole my iphone? Nope, see ya!

 

[AgeOfSpiracles]

so i think, many single persons, needs a mdm solutions, just like needing a doctor, lawyer, etc. Actually me, and many my friends are mdm solutions for our respective parents...

If you really think so, then I guess you could use one. Seems like a waste of money and effort to manage just a handful of devices, but it's your money. Alternatively, you could just sign your parents up for Last Pass. Or for free, set up Keepass for them. Or write their info on a piece of paper and stick it in a firebox. If this is all just too much to deal with, you can just turn off Find My.

But sorry, nobody makes a magic solution that is perfectly secure and also fully idiot-proof. iCloud lock is pretty close though.

 

[repoman016]

really? a link to how to do it? so basically a gelous guy can simply get receipt of wife's iphone and unlock it so easily?

if jelous guy owns the company and wife uses phone purchased by company, yes. its a company phone at that point.

 

[Damian83]

if jelous guy owns the company and wife uses phone purchased by company, yes. its a company phone at that point.

so i can gift iphone to anyone, keeping the invoice, and then control those iphones, because apple will give me access, thanks to that magic receipt right? still waiting for a link on how to do it... im getting old meanwhile...

 

[Damian83]

If you really think so, then I guess you could use one. Seems like a waste of money and effort to manage just a handful of devices, but it's your money. Alternatively, you could just sign your parents up for Last Pass. Or for free, set up Keepass for them. Or write their info on a piece of paper and stick it in a firebox. If this is all just too much to deal with, you can just turn off Find My.

But sorry, nobody makes a magic solution that is perfectly secure and also fully idiot-proof. iCloud lock is pretty close though.

why i should still keep doing stuff for others? ah forgot to say, that just to complicate things even more there is still no way to show written password. yeah its security! im afraid my cats, will know my passwords...

 

[AgeOfSpiracles]

why i should still keep doing stuff for others? ah forgot to say, that just to complicate things even more there is still no way to show written password. yeah its security! im afraid my cats, will know my passwords...

Honestly, I can't tell if you're acting intentionally obtuse here or if you're simply unwilling to accept constructive advice. I guess things are just going to continue being difficult for you.

 

[Sezel]

If the shop (online/offline) does not provide imei or at least device's serial number then DO NOT BUY from that place.

So i should buy it only from apple store? Here in europe, you know, i never saw imei on receipts, even in the biggest stores. And what about if i bought from a small store that meanwhile doesnt exist anymore? i send invoice to apple and they simply trust me its real? its not so difficult making a fake invoice with photoshop. Jeez u just found the icloud-lock ultimate exploit! Anyway i was waiting for the link with this procedure, not stores giving imei (flipkart?). And what about the guy-wife question?

And regarding 15 series iPhones, it was never about the iPhone, it was about the "eSim" technology which is present since iPhone Xs.

Well, U said "iphone 15"...

Any manufacturer can only design and implement technologies / features. It's up to the users to use it or not. All of these will not prevent theft, they act only as a deterrence.
If people are not using / enabling these features then it is their issue.
It is all about the implementation and how the user uses or not uses the intended feature.

Well no. Manufacturers implements and forces you to use them in a "brutal" way. Easy to activate, hard to disable. Same for 2FA. Years ago i also knew that if im on holiday abroad, and i lose my iphone, i can always go to an internet point, login to my icloud, get all phone numbers i need and still get connected to rest of the world. If it will happens now, im totally screwed. How i access my icloud if it rquires a phone (lost), or my imac (at home)?? in such cases i would risk a bit other than ruining my whole holiday...And theres no way to disable 2fa...

Always use esim so that it can't be removed. If your device is lost/stolen immediately mark it as lost. If the decice is switched off then it relies on any other apple device in proximity to send the last known position (this happens automatically, ofcourse need to setup earlier). The more early and quickly you act the more chances of recovery.
If you are using an iPhone then you can try above steps to test features by marking your phone (with esim) in lost mode. And then try unlocking it without your password (treat it as someone else's phone). Also try switching it off and then place it in a Condo and try locating from find my network on another device. Also try using parts of your device in another phone to see if it works in another phone. Then try visiting apple for unlocking but not on your purchase receipt.
Let us know how it goes.

esim...do u know "somewhere" its not an option? here in poland, only one carrier or 2 offers an e-sim, and they plans are far more expensive than others. So very expensive option...

For "condo" i mean, it has several floors, not about coverage. if someone stole your phone and that phone is in a 10 floors condo, do u go ringing at every door? Hi do u stole my iphone? Nope, see ya!

So as per you, if someone is having someone else's iphone then they can easily make false receipt and get it unlocked through Apple?

 

[Damian83]

So as per you, if someone is having someone else's iphone then they can easily make false receipt and get it unlocked through Apple?

its what the guy above said....

 

[Damian83]

Honestly, I can't tell if you're acting intentionally obtuse here or if you're simply unwilling to accept constructive advice. I guess things are just going to continue being difficult for you.

The only obtuse people here are those still defending apple at any cost... Those who doesnt, are those who thinks different nowadays...

 

[AgeOfSpiracles]

The only obtuse people here are those still defending apple at any cost... Those who doesnt, are those who thinks different nowadays...

Just to review here (since it's been weeks), your issue is that you have a buddy who is bad at his job, friends/family who can't be bothered to remember their passwords, and for some reason you're irrationally blame iCloud lock for all of that. Everyone explained to you that it is working as intended and if you don't like it, you don't have to use it. And something about your cat, I guess.

You seem content to just complain, so I don't know what else to tell you. If you don't like a product that is working as it is intended to function, and you keep using it while complaining about it, then maybe you shouldn't be so concerned about who "thinks different", and try just thinking. 🤷‍♀️

 

[mymiela0419]

In my understanding what apple said about this allowing used parts to work on repairing your broken iPhone screen, camera, battery etc. IF ANY ONE OF YOU CAN READ THIS CLEARLY!

If I have a broken iPhone screen that is allowed to use a used parts ( for example a screen ) that I bought from someone that is pulled out from iPhone that has activation locked ( iCloud locked / apple ID locked ) this used genuine part (screen ) will still NOT WORK with calibration because the iPhone will detect the chip internally came from the screen that has this issue and it will popup the warning your iPhone detected non genuine part installed!

So many of seller must buy a broken iPhones that has no iCloud locked, no activation locked, no apple ID locked. before they can parting out all internal parts that is supported from this new USED allow parts to sell to consumers!

Then this will be close to the price of brand new parts once is already in the market like eb#y, am@z0n, or any reseller that can sell it because they can be flag as chop shop to begin with on selling iPhone used parts that has this issue.

If I will buy an iPhone for parts, to fix my broken one it will be harder to buy from a person on offerup, craigslist oR any selling apps that people meetup because many can just say is legit but the only way to find out once is already installed and then your out of luck to return it back!

This means it will be a HIT OR MISS on buy this iPhone parts, they allowed it because it can be controlled by they're system to determine if they will allow it to USE or NOT to allow so its still a win for apple not for consumers!
some iPhone you can buy is legit form owners but some forgot they're apple id and cannot recover anymore because phone# is change, or email is forgotten, or some owner died, and some family member just selling the phones because is useless for them anyways if owner died since apple will not unlock the iPhone anyways if your not the owner or no proof of purchased that can be provided upon requesting for activation to unlock.

To deter stolen iPhones from being disassembled for parts, Apple said it will be extending its Activation Lock security feature to iPhone parts:

Apple will also extend its popular Activation Lock feature to iPhone parts in order to deter stolen iPhones from being disassembled for parts. Requested by customers and law enforcement officials, the feature was designed to limit iPhone theft by blocking a lost or stolen iPhone from being reactivated. If a device under repair detects that a supported part was obtained from another device with Activation Lock or Lost Mode enabled, calibration capabilities for that part will be restricted.

 

[mymiela0419]

Lastly, we can understand if this used parts allowing us to use again even if has activation locked ON.
BUT NOT the REAL stolen/lost iPhone parts that has activation locked ON and its REGISTERED as LOST or STOLEN iPhone on iCloud server. This I will understand that cannot be use forever because is a real work of thieves that is taken from someone and sold to use for parts only because it's registered as LOST or STOLEN on apple server. Then Im ok with it, how about you guys that need to repair their iPhones but want original used parts to be installed instead of aftermarket?

 

[AgeOfSpiracles]

IF ANY ONE OF YOU CAN READ THIS CLEARLY!

I tried, I really did.