Apple took my ram

[fteoath64]

This is good to know. I was unaware they had a habit of removing aftermarket parts. Now I know to remove my RAM before going in for repair, should the occasion rise.

I assume they don't pull this with HDDs... any thoughts?

If BMW did this to my "after-market" mods, my lawyers will sue their pants off!!!. It is very well known and proven that the manufacturer will have to ASK the owner permission before they remove any of YOUR things. It is still YOUR machine, not theirs. They got the nerve, alright.

 

[panzer06]

If BMW did this to my "after-market" mods, my lawyers will sue their pants off!!!. It is very well known and proven that the manufacturer will have to ASK the owner permission before they remove any of YOUR things. It is still YOUR machine, not theirs. They got the nerve, alright.

All the paperwork they send with the box warns that components maybe replaced as part of the repair and a general disclaimer provided. You and others can rail against the practice all you want; matters not, just take out the mods or use ASCs for service work.

Cheers,

 

[fridgeymonster3]

If BMW did this to my "after-market" mods, my lawyers will sue their pants off!!!. It is very well known and proven that the manufacturer will have to ASK the owner permission before they remove any of YOUR things. It is still YOUR machine, not theirs. They got the nerve, alright.

If your mods do something that explicitly void your warranty with BMW they can refuse to service your car and record your warranty is void. However, if they were already working on the car and noticed those mods, I agree they shouldn't remove them without your permission. This case is different because the mini might have just been sent back and a refurb given to the OP - maybe they didn't check the config. Either way, malicious or unintentional, it's still not right. I just take my RAM out to avoid problems. Same thing with my Infiniti M35 - I take out my video bypass that lets me watch video on the DVD screen while moving when I go into Infiniti for service. I don't want anything voiding my warranty or any hassle with the dealer.

 

[wbe858]

Apparently the sound board is the top board that you plug the ribbon cable into from the DVD/HD enclosure thing. Its separate from the logic board. When they replaced my computer because the ram was not "Apple Certified" they didn't take a note of it and did not put it in the new computer. The reason they ended up replacing it in the first place was because it was a lemon computer to them it had a sound board problem, an HD problem, and it also had a firewire problem (didn't know this). Now i ended getting my ram back before they shipped the old one back to apple, they didn't ask any questions just that they were really sorry for everything. I was more upset that i had to wait a week and half for them to eventually swap out the computer when they could have done that a lot quicker. Either way everything is straightened out now i have a new mini with my 4gb back in there.

 

[wbe858]

Oh and according to the genius when you do open your mini it does void the warranty due to it not having any user serviceable parts in there so you should not have a reason to open it up. They said they had talked to the manager about mine and because my problems were not related to the ram they were going to let this one go. Guess i got lucky.