Apple Trade-in Program for MacBook Pros

[familychoice]

See also: Posting. 🤣

You understand my reply, right?

No?

ok, it’s like this, I understand “trading in isn’t compulsory”, but it’s supposed to benefit both parties. The Buyer - saves the usual hassle of selling privately, and The Seller: they get to sell a new thing, and the old thing, usually making two profits in the process.

So by offering me a godawfulcrap trade-in price, Apple have lost two profit making deals. Throw in lousy support experiences and confirmation they think their products are worthless within a few years, and that’s decades of future sales from me, my family, my business, and all the clients I will no longer recommend their products to.

I realise the loss won’t break the company, but by making my current devices last longer and then buying/selling privately, I get to save cash.

 

[raythompsontn]

You understand my reply, right?

Yes, I did. I guess my humor was misunderstood.

 

[mizzoucat]

I just traded in a mint condition (seriously it never even left my house and still had 97% battery health) 14" base M1 Pro MacBook Pro (late 2021) for $705. I used this trade in towards the new M4 Mac mini with 512GB SSD. The mini was $699 after the educational discount so in reality, a 1:1 swap. I just logged in yesterday to check the trade in status as I did it via Fedex. Imagine my surprise when it said the screen was damaged and my new trade in value was $0! I rejected the offer and opted to have my device sent back to me (now apparently damaged). This infuriated me as I knew the MacBook Pro was in perfect condition (not even a single smudge print) and I used the box Apple sent me to trade in the device. So I quickly hit up Apple support and they escalated my concern to management. Not even an hour later, I received an email stating my trade in checked out and I would be receiving the original quoted trade in credit. Now my order status still states my final trade in credit is $0, but surely I'm going to get the full $705 back right?

 

[dmccloud]

You understand my reply, right?

No?

ok, it’s like this, I understand “trading in isn’t compulsory”, but it’s supposed to benefit both parties. The Buyer - saves the usual hassle of selling privately, and The Seller: they get to sell a new thing, and the old thing, usually making two profits in the process.

So by offering me a godawfulcrap trade-in price, Apple have lost two profit making deals. Throw in lousy support experiences and confirmation they think their products are worthless within a few years, and that’s decades of future sales from me, my family, my business, and all the clients I will no longer recommend their products to.

I realise the loss won’t break the company, but by making my current devices last longer and then buying/selling privately, I get to save cash.

Basic economics would dictate that if you are offering money for a trade-in, the offer has to be low enough to allow the company to make a profit on the resale, which means any refurbishment or refreshing that may be needed to make the product ready for resale would need to be factored into the equation. I don't think your threat to no longer recommend Apple products will affect the company's profits, and your post contains a lot of oversimplification and hyperbole.

 

[familychoice]

Basic economics would dictate that if you are offering money for a trade-in, the offer has to be low enough to allow the company to make a profit on the resale, which means any refurbishment or refreshing that may be needed to make the product ready for resale would need to be factored into the equation. I don't think your threat to no longer recommend Apple products will affect the company's profits, and your post contains a lot of oversimplification and hyperbole.

I actually said my decision to buy elsewhere wouldn’t affect their sales in any meaningful way - they’re a mult-billion dollar company. Pretty obvious really.

And yes, of course they want to make a profit on the resale too. But the offers I’ve had are ridiculously low. For example one device is immaculate, hardly used, with 100% battery life. It needs zero work, and could be put straight back on sale. They’ve offered 15% of what it’s currently being resold at. On top of the new sale, that’s just pure greed.

Where’s the hyperbole in my comment? If you’re going to throw insults at me and misquote my post, at least quote your source so I can respond.

 

[smirking]

All these dodgy trade-in stories makes me miss the late PowerMax in Oregon. I bought all of my Macs from them for years because they had a fantastic trade-in program. I could usually get about 1/3 of the purchase price for my next Mac by trading in every 3-4 years.

If I end up getting the $940 quoted by Apple's site, I actually will get close to that 1/3 I could score from PowerMax back in the day.

 

[Alameda]

My only experience so far was when I traded in my 2018 for my 2021 (haven't sent back my 2021 yet). I went through Apple Card and got the credit up front. I got exactly what they quoted me, but my machine was in mint condition. I'd guess so long as you answered the condition questions truthfully, you'll get what they quoted you.

Maybe you can explain: When you trade in through Apple, even if you bring the computer into an Apple Store, they give you the trade in money as an Apple gift card, unless you have an Apple credit card? So to get, say, $700 trade in on a laptop, you need to get their credit card?

 

[VineRider]

Maybe you can explain: When you trade in through Apple, even if you bring the computer into an Apple Store, they give you the trade in money as an Apple gift card, unless you have an Apple credit card? So to get, say, $700 trade in on a laptop, you need to get their credit card?

If you trade in at the store at the time of purchase, the trade in can go against the cost of the device so that total cost charged to you is reduced by the amount of the trade in. I believe you have 14 days to trade in after date of purchase to have the trade in value refunded to your method of purchase.

If you trade in when not making a purchase, then it will go on a gift card.

 

[dmccloud]

I actually said my decision to buy elsewhere wouldn’t affect their sales in any meaningful way - they’re a mult-billion dollar company. Pretty obvious really.

And yes, of course they want to make a profit on the resale too. But the offers I’ve had are ridiculously low. For example one device is immaculate, hardly used, with 100% battery life. It needs zero work, and could be put straight back on sale. They’ve offered 15% of what it’s currently being resold at. On top of the new sale, that’s just pure greed.

Where’s the hyperbole in my comment? If you’re going to throw insults at me and misquote my post, at least quote your source so I can respond.

What insults? I commented on the content of your post rather than anything relating to you personally. I find it odd how quickly you have gotten defensive and deflective in this thread every time someone has commented on your posts. I also find it odd that you tells me to "quote your source" when I quoted your post in the first place. I shouldn't have to quote a source when discussing basic economics.

 

[familychoice]

What insults? I commented on the content of your post rather than anything relating to you personally. I find it odd how quickly you have gotten defensive and deflective in this thread every time someone has commented on your posts.

You said “I don't think your threat to no longer recommend Apple products will affect the company's profits”, despite the fact I’d already stated “I realise the loss won’t break the company”, and then went on to accuse me of “oversimplification and hyperbole”.

Now apparently I’m also being “defensive and deflective“ for responding to that.

Don’t keep picking at my posts, I won’t have to respond, and we can both go back to enjoying the forum. Easy, right?

 

[jaw04005]

Be sure to compare against Best Buy's trade in. Apple offered me $300 for my M2 Pro Mac mini and Best Buy offered $575.

 

[glindon]

Maybe you can explain: When you trade in through Apple, even if you bring the computer into an Apple Store, they give you the trade in money as an Apple gift card, unless you have an Apple credit card? So to get, say, $700 trade in on a laptop, you need to get their credit card?

I've never done it that way but my understanding is that if you buy with non Apple Card you get the refund afterward, however I think you might get it upfront if you trade in person at a store. With the apple card they always give you the credit up front.