I got the new Apple Watch Ultra on 10/4/22. It was definitely a great upgrade from my watch 6 specially the longer battery. This past Tuesday 10/11/22, I had a tingling sensation and when I took the watch off noticed a burned area on my skin. This happened on the skin that touches the inside glass where the sensors light are. I spent 2 days on the phone with Apple. Got transferred to safety department and waited 24 hours for their response... they came back saying it was a rash from the wristband and that I needed to clean the watch.
I had been wearing Apple watches since the first one and never had an experience similar to this. It has been very disappointing the way Apple handled this problem.
I had been wearing Apple watches since the first one and never had an experience similar to this. It has been very disappointing the way Apple handled this problem.