Hi guys, I have posted numerous times on Apple forums and had no solutions and no feedback from Apple, disappointing.
Here is my problem:
I am a competitive open-water marathon swimmer, thus I bought the AWU the day it came out. I was excited about the dual band and thought it would be much more accurate compared to my old Watch 7, boy I was wrong. I am swimming every single day out in the Aegean Sea. Each training session is around 2-3 kilometres long. So I swim around 40-60 minutes in average each session.
More than half of my swim sessions have wrong distance and thus wrong pace data with the AWU. Before AWU I used to have Series 7 and that worked much better in Open Water Swim. The problem is that AWU calculates extra distances due to faulty GPS points and bad tracking for some reason. It incorporates random loops and turns during my swim even though I don't pause and swim in a straight line.
Example: last weekend I attended a competition where I swam from Megisti Island in Greece to Kas, Turkey. The distance I swam was 7km whereas AWU calculated 8.5km which is impossible. When I checked the map, I see that the GPS track has bad points, loops, turns etc, whereas I swam continuously straight without stopping. There wasn't any current, wave, wind, nothing, flat and calm seas.
The same problem keeps happening during most of my open-water swim training sessions. Attaching some screenshots.
Dear Apple, I need a solution for this, it has been months. I love my AWU and it's smartwatch features but unfortunately, it's GPS simply doesn't work and is not reliable out in the sea. And I rely on this device to improve my competitive timings.
When the GPS works, I would say 40% of the time, it gives a perfect GPS track and map, however, it's absolutely not reliable meaning the next session or next day it just goes crazy.
Such an expensive high-end AWU should not have this bug. It’s clearly a software issue which I reported to Apple a few months back and nothing has been done.
I know open-water swimming is kind of a niche area but this has to be fixed asap.
Do any of you guys face a similar issue?
Notes:
Here is my problem:
I am a competitive open-water marathon swimmer, thus I bought the AWU the day it came out. I was excited about the dual band and thought it would be much more accurate compared to my old Watch 7, boy I was wrong. I am swimming every single day out in the Aegean Sea. Each training session is around 2-3 kilometres long. So I swim around 40-60 minutes in average each session.
More than half of my swim sessions have wrong distance and thus wrong pace data with the AWU. Before AWU I used to have Series 7 and that worked much better in Open Water Swim. The problem is that AWU calculates extra distances due to faulty GPS points and bad tracking for some reason. It incorporates random loops and turns during my swim even though I don't pause and swim in a straight line.
Example: last weekend I attended a competition where I swam from Megisti Island in Greece to Kas, Turkey. The distance I swam was 7km whereas AWU calculated 8.5km which is impossible. When I checked the map, I see that the GPS track has bad points, loops, turns etc, whereas I swam continuously straight without stopping. There wasn't any current, wave, wind, nothing, flat and calm seas.
The same problem keeps happening during most of my open-water swim training sessions. Attaching some screenshots.
Dear Apple, I need a solution for this, it has been months. I love my AWU and it's smartwatch features but unfortunately, it's GPS simply doesn't work and is not reliable out in the sea. And I rely on this device to improve my competitive timings.
When the GPS works, I would say 40% of the time, it gives a perfect GPS track and map, however, it's absolutely not reliable meaning the next session or next day it just goes crazy.
Such an expensive high-end AWU should not have this bug. It’s clearly a software issue which I reported to Apple a few months back and nothing has been done.
I know open-water swimming is kind of a niche area but this has to be fixed asap.
Do any of you guys face a similar issue?
Notes:
- I am swimming freestyle stroke, I know that GPS signals disappear underwater thus I don't swim breaststroke. All these problems occur during freestyle swim where my arm is well above the water during each stroke.
- I use the "Precision Start" function and wait for the perfect GPS lock. Doesn't help.
- I don't wear any other metals etc on my body, I simply swim with my Speedo and that's it.
- Running the latest Watch OS 9.5.2
- I swim with a friend of mine most of the time, he also has the AWU, his GPS tracks are perfect, all our settings being the same on the device. (But his device doesn't read HR whereas mine is good with HR in water)
- Apple suggested I unpair, reset, recalibrate my device. I did that numerous times, nothing changed.
- The skies here are perfectly clear with no cloud coverage, blue and sunny.
- We don't have swells or waves here, almost perfectly flat every single day.
- A couple of friends swim with Garmin devices and they get great results.