iOS Apple WHERE is My MONEY!!!

[forcesteeler]

How did you contact them? I used the Contact Us link in iTunes Connect last week and received no response yet.

Try iTSPayments@apple.com

much quicker response.

 

[forcesteeler]

Thanks everyone i got my wires today!

 

[bindle]

thanks to whoever inquired about the Europe payments. good to know it's a known issue that's being worked on.

 

[forcesteeler]

I got my Europe payments yesturday

 

[Craigy]

Sorry to venture slightly off topic - but we have got our first set of financial reports and the UK and Europe reports are missing... Do all the financial reports appear at the same time or do some take longer to become available than others?

BTW: can anyone point me in the direction of the phone number to contact Apple about the iTMS payments etc.. I see from the posts that some people have called them, but I can not see any telephone contact details on the dev portal or itunes connect.

Thanks

 

[dejo]

Do all the financial reports appear at the same time or do some take longer to become available than others?

Some take longer.

 

[johnnybluejeans]

I still haven't received my Europe payment for October's sales...

 

[jsnuff1]

I still haven't received UK World or Europe, i even got an email from them saying that the funds have been wired to my bank on monday and its now Wednesday.


What happens if Apple breaks their 30 day agreement to give you the funds from when you receive the statement?

It has been past 30 days now.

 

[jsnuff1]

hmm did a little research, according to the contract its 45 days from the end of their billing month, which was November 1st for the october month. So they had to have payed by December 15th to be within the 45 days.

So now that they have broken the contract on their end, what can i do?

 

[admanimal]

I still haven't received UK World or Europe, i even got an email from them saying that the funds have been wired to my bank on monday and its now Wednesday.


What happens if Apple breaks their 30 day agreement to give you the funds from when you receive the statement?

It has been past 30 days now.

I received both of these regions this week, so I'm guessing that they are telling you the truth about wiring them on Monday. How long it takes for your bank to process that or whether there could have been some other issue is another story.

 

[dejo]

So now that they have broken the contract on their end, what can i do?

Consult a contract lawyer?

 

[johnnybluejeans]

My October Europe payment finally came through today, as well as November's payment. Other November payments are trickling in now as well.

 

[jclardy]

Has anyone received payment for the US region yet?

 

[johnnybluejeans]

Has anyone received payment for the US region yet?

For November? Not yet.

 

[forcesteeler]

Got my USA Nov Sales today