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AppStore:"The code you entered is not recognized as valid code" (or Already Redeemed)
- Thread starter sevimli
- Start date
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Having the same problem. Got my code Monday and now the AppStore won't redeem it. I tried going through the Up-to-Date process again and it said my serial number was already processed. Assume this will get fixed. If it goes on for much longer, it's worth a story on MacRumors. That will get Apple's attention, though I'm sure they know about it.
Well I got mine this morning (after the official release) and it still says that my code has been used before. I'm having that same feeling I did when MobileMe came out.
I got my code 2 days ago and mine is invalid also. I just called up applecare about 30 minutes ago and told the guy my situation and he had me try to redeem it again but it said it had already been redeemed. He then said that his system had a note in it saying that anyone who redeemed their serial number and got one of the invalid codes should recieve another email within one business day after mountain lion was released (already happened so the time is ticking now).
There is not such a thing.
The source: Husbands uncle, who has a friend working in MS store.
Yep me too... there is definitely a problem here...or someone stole a whole lot of codes.
well, I got my code through official channels AFTER ML was released and I still can't redeem it. What gives?
The system tells me that my code isn't valid.
The system tells me that my code isn't valid.
I also did the Up-to-Date thing and the password protected code they gave me says it was used. Spoke with Apple Support and they claimed "several customers codes were sent in error and you should receive a new code within 30min".
I hate to say it, but phone support and a bunch of hoop jumping just to get OS validation makes me feel like I'm back on Windows.
Edit: It's been 30min and i got nothing new so I have no idea whats going on.
I hate to say it, but phone support and a bunch of hoop jumping just to get OS validation makes me feel like I'm back on Windows.
Edit: It's been 30min and i got nothing new so I have no idea whats going on.
This code has already been used
I got the same error at Brazilian App Store, "This code has already been used". This is certainly something related to the early release of the Up to Date Form.
I got the same error at Brazilian App Store, "This code has already been used". This is certainly something related to the early release of the Up to Date Form.
I too got the "This code has already been used..." response. Apparently someone is hoarding all these free copies of ML.
Bastard.
Calling AppleCare to see if they can sort anything out. So far the guy read me a copy of the letter they got yesterday when the program went live for a brief period of time but I informed him that I didn't register until 15 minutes ago after the official launch. Waiting for a Senior Advisor.
Bastard.
Calling AppleCare to see if they can sort anything out. So far the guy read me a copy of the letter they got yesterday when the program went live for a brief period of time but I informed him that I didn't register until 15 minutes ago after the official launch. Waiting for a Senior Advisor.
i filed my claim TODAY on the website after it went live. not during the brief uptime yesterday. code says that it's been used. dang...
