Are they ever planning to fix the wifi disconnect problem?

[cmvsm]

It seems more than a little silly for people to jump on the idea that it's the router in a lot of these cases.

Not really. There are a wide variety of routers out there, and a wide variety of people, like me, who aren't experiencing any issues. So with all iPads getting the same hardware/software, the least common denominator is the router and software compatibility. So there may not be anything 'wrong' so to speak with Apple hardware, its just that the software is not marrying up with a particular router. Pretty simple stuff.

Some want to make this out to be this big widespread problem, when in reality, its a small matter when it comes to how many iPads are out in the wild that are not having the issue.

 

[MikhailT]

I can assure you that more than half iPhone 4 owners are experiencing this antenna issue. Easily. Everyone I know who owns the phone can duplicate the problem here in NYC. Even if it's only 40% of owners who have this issue, that's still completely unacceptable.

Secondly, Apple probably sold a million units before the first YouTube even went up showing the antenna fault, so what? People made lines with a credit card ready for swiping for a phone they hadn't touched yet.

I love Apple but You're downplaying the whole issue just a bit here and giving AT&T too much credit. I was in that small percentage tile of your graph who was a first gen iPhone owner and couldn't tell you how many freekin dropped calls I had then too. This was all before you saw an iPhone in every corner.

Did you even bother to read the quoted part? Maybe by then, you would understand why I have to downplay the issue bit to HIM.

People I know with iPhone 4 did not experience any antenna issues, they didn't notice anything in their normal usage. Probably if I tell them to hold the phone in specific ways, they'll notice it right away. People need to wait and give Apple a chance to fix this. Apple does fix their products most of the time via software updates. There's no reason to be demanding a recall right now.

 

[MikhailT]

Based on your reply your iPad should fail on all wifi networks, right? So, simply take it to your local Apple store and show them the problem on their wifi setup and get a new iPad. Seems simple enough.

People have been doing that, and they have been given new iPads until the stores stop exchanging and tell people to wait for an update. The new iPads won't have the same issue for the first couple of days and then finally the issue reappear once again. It get worse over time.

 

[IrishVixen]

Based on your reply your iPad should fail on all wifi networks, right? So, simply take it to your local Apple store and show them the problem on their wifi setup and get a new iPad. Seems simple enough.

Agreed--the issue is intermittent though. If I put it on Apple's in store wifi, it may fail immediately (not connect at all) or it may fail seven times running, six hours later. While it's never gone a whole day without dropping, it's been fine for hours at a time before it starts acting up again. It's harder to argue that an exchange is required when you aren't able to consistently replicate a problem.

I keep hoping a wifi firmware upgrade is imminent, but at this point, mostly it's wishful thinking that this issue will just go away. Guess it's time to get on the phone with CS and go through all the steps "officially" (God, how I hate dealing with CS in all forms) before making a Genius bar appt for exchange. I just really don't want to go through the multiple hardware replacement route "trying to get a good one" for something that ultimately turns out to be fixable through a simple software update.