Are Used Airpods Pro Being Shipped As New by Apple? (not likely, but it's complicated just a li'l bit))

[BoomDoom]

Just ordered and received a "new" pair of Airpods Pro directly from Apple, delivered in a fancy little Apple bag and everything. Connected to my Mac, they show a manufacture date od January 16, 2018 and some 59 charge cycles. These are in seeming perfect condition but clearly used. The packaging was utterly pristine. Serial number on box matched that on the charger. However, I have not been able to decipher the number. Anyway, back they go, as I paid the new price.

I'd suggest connecting any new pair of Airpods to a Mac and having a look at the information about them in the Menu Bar. It's all in a dropdown when you see their icon in the Menu Bar. Hover over "Condition" in the dropdown and a side window shows manufacturing date and charge info. I am unable to figure out how you'd ever discover this info on an iPhone (I have an iPhone 8). And I came across it on the Mac almost accidentally as I was fiddling with them.

This wasn't some prank in a shipping room unless they can shrink wrap products as new in those places. No way did this not happen based on a decision by some Apple manager somewhere. They came from one or another local store, I'd imagine. I'll order new ones, but will have them shipped from a more corporate site, which would have presumably fresh inventory. And I'll check them, most def.

I highly doubt that. It would be illegal to sell a used item as new. No company would want to risk a lawsuit just to save a few dollars.

 

[GaryPDX]

I highly doubt that. It would be illegal to sell a used item as new. No company would want to risk a lawsuit just to save a few dollars.

I highly doubt it, too. However, the date presented by not one, but by three different Macs showed battery manufacturing dates as described. I have since installed Big Sur on all of them, reset the AirPods Pro, had all three Macs forget them, restarted everything and now I show a manufacturing date of January 4, 2021 on the flyout. That makes sense. However, on that same flout the present capacity of the battery is listed as greater than the capacity when new by a marginal amount. In the 5100+mah range.

Something is wonky. But the product works okay and I'll throttle back the OP headline for ya, bud.

 

[chrfr]

I highly doubt it, too. However, the date presented by not one, but by three different Macs showed battery manufacturing dates as described. I have since installed Big Sur on all of them, reset the AirPods Pro, had all three Macs forget them, restarted everything and now I show a manufacturing date of January 4, 2021 on the flyout. That makes sense. However, on that same flout the present capacity of the battery is listed as greater than the capacity when new by a marginal amount. In the 5100+mah range.

Something is wonky. But the product works okay and I'll throttle back the OP headline for ya, bud.

I think we're all still curious about where you're seeing the battery data. Could you please post a screen capture of that menu?

 

[GaryPDX]

I think we're all still curious about where you're seeing the battery data. Could you please post a screen capture of that menu?

 

[chrfr]

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That explains the confusion. That's from iStat Menus, not from Apple.
A second edit: that data is from your computer's internal battery, not the AirPods. AirPods do not have a 5100mAh battery.

 

[GaryPDX]

That explains the confusion. That's from iStat Menus, not from Apple.
A second edit: that data is from your computer's internal battery, not the AirPods. AirPods do not have a 5100mAh battery.

You, sir, are a god. Me? I'm a geezer chemo patient who might could have a little more brain fog than I figured. Plus, I know better.

 

[harriska2]

View attachment 1723732

We all make mistakes. Best wishes to you, Gary.

 

[Shadowbech]

View attachment 1723732

That stat appears to be for your MBP and not your AirPods. There is no way an AirPods would have that high design capacity.