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Carrier AT&T 2018 iPhone Pre-Order Thread
- Thread starter iFJM
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So I have a question. I preordered through Apple then preordered a backup through AT&T, but Apple when I called Apple today they said there was an issue with the order and the payment can't be verified so they recommend cancelling it.
I paid for both phones in full, and my AT&T order was placed yesterday on a XS Max 256 silver phone that says it'll be delivered on 9/21. My AT&T order still says "in progress" should I wait for it to change to preparing to ship before I cancel the Apple order?
I'm lost and scared and don't know what to do
I paid for both phones in full, and my AT&T order was placed yesterday on a XS Max 256 silver phone that says it'll be delivered on 9/21. My AT&T order still says "in progress" should I wait for it to change to preparing to ship before I cancel the Apple order?
I'm lost and scared and don't know what to do
Ahh ok, I ordered around 1231PM that afternoon. So hopefully mine will be updated soon =)
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If you have a delivery date of Friday from ATT you have a good chance of getting it on Friday. For your apple order you should be able to correct what ever problem it is and have them re authorize the payment method.
I called yesterday and the woman who helped me said that they're unable to change payment methods for preorders (even though they did for my iPad a few years ago). Do you think waiting until my AT&T prepares to ship to cancel the Apple order will be okay?
AT&T is terrible about giving order updates. I will say however that with utmost certainty, if you have 9/21 delivery and are In Progress, you will receive your AT&T order on Friday. If I were you, I’d cancel the Apple order, because it’s completely unnecessary at this point.
Checking in on you lovely people and I saw so many of you suddenly get Preparing to Ship, I rushed to check mine and Im also now PTS!!!!
512 Gold Max ordered at 3:12 AM EST
Question: Could someone ELI5 the text saying your phone is on “backorder”? Whats significant about it?
512 Gold Max ordered at 3:12 AM EST
Question: Could someone ELI5 the text saying your phone is on “backorder”? Whats significant about it?
Yes it will arrive on Friday. We do this every year and it's the same thing as the last 4 years. ATT does not update the status quickly. If you have a 9/21 date, you will get it Friday. The only thing that would prevent anyone from getting it with a 9/21 date is an issue with the couriers.So .. without update status iphone still arrive on Friday ???wow that funny
Silver xs max 256 ordered on 9/15 @ 4:41pm at the AT&T store is preparing to ship and the cancel button is no longer there.
Gold xs max 256 ordered on 9/14 @ 3:36pm online is still processing and the cancel option is still there.
Gold xs max 256 ordered on 9/14 @ 3:36pm online is still processing and the cancel option is still there.
My 512GB SG just updated to Preparing to ship. Just to ease some of the minds of the other people who ordered 512gb
If you want to play it safe, keep the Apple order. Apple does not charge a restocking fee to return.
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When did you order?
When did you order cause I ordered the same phone, still stuck on progress. Ordered Saturday morning at 12am
A guy earlier in this thread said that having two ATT iPhones ordered (one thru Apple, one thru ATT) could cause issues. Do you think I should play it safe and keep Apple order still?
You go to your phone and enter *6737# and call (it's not an actual phone call) and then you'll receive a text. Apparently in past years when the status there says backordered it means it is about to ship.
For those preparing to ship, please post date and time of order, pleeeease? Thanks!
I ordered Friday morning. I tried as soon as it went live but it wouldn't let me upgrade for some reason so I went to sleep and woke up at 10am pst and got my order in.
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At 10pst Friday morning
You said you paid in full for both? If you did, I wouldn’t worry about it. If you have a ship date of 9/21, you’ll most likely get it 9/21.
I accidentally did that one year, but I was upgrading and not paying the full price of the phone and it was a huge hassle. It took about a month to clear up that mess. Neither Apple nor ATT could figure out what the issue was. I had put a phone on hold for in store pick up and didn't realize that that actually assigned me a phone for upgrade and then I ordered one on the ATT site so ATT couldn't send me one because on their end it showed I had already used my upgrade for the one at Apple even though I never picked it up or paid for it. ATT had already charged me for the phone. It was frustrating and weird.
funny i checked thru ATT app and on website a couple times today and still wasn't PTS, but the first time i check the original email and click "view order" it showed PTS .. go figure
9/14 at 3:06am and 9:06am - gold and space gray 256gb max
That’s AT&T’s way of saying your phone is about to ship.
Your going to be fine. You will be safe canceling the Apple order. These past 2 launches apple has been doing a very good job with supplies as well as this is an S upgrade and they usually are a much stable launch.
Ordered 256 Silver XS Max @ 11:36am Saturday. This is after I first cancelled my Apple Order which was scheduled for 9/28-10/1. I waited u til order was cancelled in att so I could use the upgrade. Everything went thru fine with a 9/21 date.
Current status “In Progress” on site and *6737# says backordered.
After reading this thread fingers crossed that is a good sign!
Current status “In Progress” on site and *6737# says backordered.
After reading this thread fingers crossed that is a good sign!