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Clix Pix

macrumors Core
Since last year I had paid off my iPhone in advance of the release of the 6s Plus I was unsure this time around just how this whole process works, so went over to the local AT&T store and learned the following:

1) One can pay off the phone in full which then completes the current NEXT plan and frees the customer up to preorder or to purchase the new iPhone at the Apple Store, AT&T or any retailer which has the iPhone 7 available on Launch Day.

2) One can pay just the monthly payment amount needed to ensure eligibility if the usual payment date falls beyond the date of Launch Day, which in my case it is -- September 25th. This is done online at the time of preorder or online/in-store at the time of purchase and ensures that the NEXT account still remains associated with both the current and the new iPhones. With preorders, one then can ship the older iPhone back to AT&T when the new one has been received and is activated.
This cannot be done at the Apple Store or through the Apple website, it has to be done through AT&T. (That was the part about which I was uncertain.)

Hope this answers questions others might have had, too, about the process!
 

Clix Pix

macrumors Core
I had intended to make my 12th payment in the store while I was right there today, but the customer service rep with whom I spoke said I had to do things online and that if I were planning to preorder at 3:00 AM, that the payment would become part of the process. If I had decided to pay off the phone in full today I suppose I could have done that in the store but decided against that.


Edited to add: I decided to go ahead and at least pay the monthly NEXT payment now online so that I would immediately at least become upgrade-eligible and now I am. No matter what I decide about preordering versus taking my chances next Friday in the store, at least I've got the eligibility question out of the way.
 
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