No I was referring to the grandfathered unlimited ATT plan.
I have unlimited everything yet pay less than you even now.
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Carrier Att Unlimited to TMobile One
- Thread starter ApplePieAlaMode
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I have unlimited everything yet pay less than you even now.
I tried to get this plan! That's the exact one I asked for after reading about it on this thread. 2 different reps in retention told me that they can't couple the $10 text plan with the 300 min talk plan anymore. They said they previously were able to but that it has completely phased out and is no longer available even for retentions. Who knows if they were lying but they wouldn't give me this plan. You are lucky! That's the plan that actually would have been the best for me.
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So annoying! They wouldn't give me this plan! See my other post....
Be careful with prepaid like Cricket; even if it sounds like a good deal, their coverage will be a little worse than postpaid AT&T full since on postpaid you can roam onto partner networks (like local rural carriers in some areas) whereas on prepaid it would just show no-service. I mean if you live in a metropolitan area or something it probably won't make a difference, once you venture into the hills (like literally) it may be a hit or miss on prepaid. That's from my experience on using prepaid on AT&T and Verizon, not sure if it's changed recently.
Well, they suck lol. Why would they lie to me? I know others have said they refused to give it back, but again, I would raise hell. They must record their calls right? I would demand them to review all the times I said "YOU ARE POSITIVE I CAN GO BACK" and they all said yes.
In saying that, the days of the grandfathered unlimited are really numbered. My guess is that they will continue to raise the costs as they did this year, and also make it harder for it to be worth it. As all these other carriers are coming out with unlimited everything plans, the competition will go up and ATT will have to follow suit with a similar plan. As the PP suggested, if they move to 5G speeds in the future which require more data, they are going to have some major competition with all the unlimited plans out there. I have a feeling the need for the grandfathered plan will one day become obsolete as they move into more economical plans that work for everyone. I could be wrong. But only time will tell.
Maybe I made a mistake, maybe not. At least I'm saving more money with hopefully no lifestyle change in regards to my usage. For now....
Hmm do you have the $20 unlimited text plan with unlimited calls too? Tell them to just switch it to the $10 unlimited text plan without any unlimited call benefit or A+ (to 5 numbers) whatever they call it.
That was the same problem and they managed to identify the issue, cause the $20 unlimited text plan had some call perks, they removed that and just added the $10 regular unlimited text to the $30 talk plan. Keep on trying til you find a nice retention rep. Good luck!
Why would they lie? They tell you what you want to hear. Multiple posts on this board about at &t reps providing wrong information.
I hope you don't have to go back to unlimited, but if you do, good luck.
But have to say I did not know about this $10 unlimited texting plan. I've been PPU for years now and it's been driving me crazy since my use didn't justify the $20 unlimited plan (I don't call much for example), but my texting usage has been going up since I switched my unlimited line from an iPhone to Android (no more iMessage).
After replying to the last post, I called 611, said "Retentions" to the automated system; spoke to the representative and in less than five minutes, I've got the $10 unlimited plan. Thanks Rayfire!
As for the increase in price for unlimited data—I believe that price is just for people who have DirecTV and are not already grandfathered into the old pricing.
After replying to the last post, I called 611, said "Retentions" to the automated system; spoke to the representative and in less than five minutes, I've got the $10 unlimited plan. Thanks Rayfire!
As for the increase in price for unlimited data—I believe that price is just for people who have DirecTV and are not already grandfathered into the old pricing.
Gotcha, hmmmm, ya, who knows, I think part of the problem was with my old plan, I had the 1500 text for $15, 450 talk for $39.99 andthe added the $35 for grandfather unlimited. I never had the unlimited text to begin with so maybe that's why they couldn't get me the $10 text and 29.99 talk. Ughhh frustrates me that some can, and some can't. As well as the issue of switching back to unlimited data. Some can, and some can't. Why ATT why! (And the PP is right, they just do it in hopes you won't ask for it back).
I would definitely call back, and get that UDP back! Once you get it back ask for retentions and threaten to cancel unless they help you out. I know 3-4 gb of usage is not much now, but later down the road you never know what you will need to use.
You live in San Diego, Tmobile should be good for you there. I would test out their network first with a spare phone and a prepaid sim card.
That's the plan I'm using now. Coundn't be happier. I switched from unlimited plan 1 year ago ($128/month+tax). I'm paying $82+Tax ($32+$25x2 lines with 20% FAN discount) for 2 lines of iPhone.
Cricket's 8Mbps cap is a deal breaker. It's not 4G LTE but 4G GSM speed. It wasn't even cheaper for me.
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Due to my discount the $40 is cheaper than the 300 min plan as they 29.99 is not discountable.
If I were you I open a complaint with At&t office of president. You were misinformed by CS reps. When they raised my UDP under the conract I faxed them a dispute and all my lines were removed from the contract 4 days later.
Please try again retention dept., 611, after that say "cancel". If they cannot help here is the contact info:
https://forums.att.com/t5/Wireless-Billing/Office-of-the-President/td-p/4184503
About the phone call records: 1. if they recorded it, they listen to it and you win here. 2. if there is no records you also win, they have to record it. 3. If they tell you that the call was documented you can reject it since you never signed/approved the documentation, you can tell them that you also documented the call and it shows the opposite
Good luck.
P.S. I also advice you to ask them for 100-200 dollars compensation for your time and troubles.
P.S.2 I have nothing against Att, but I hate when people lie or incompetent or when they try to change terms of your contract under the contract.
Yes, I still have the unlimited data plan for $35/mo. And the 300 minute voice plan was offered by the retention department that I was connected to by calling AT&T. They also lowered the cost of my unlimited texting plan from $20 to $10. There was some difficulty transferring my rollover minutes and I had to call back after I received my next bill, but there was a notation in my account that if they didn't get transferred, for the next rep to add them for me, which they did. Having such a large accumulation was why I felt comfortable switching to a plan with so few minutes, although I still rarely come close to using all I get each month.
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