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Audio Issues with nTB MacBook Pro 2016

E

emiliano_

macrumors newbie
Jan 18, 2017
18
2
youness said:
Hello guys I hope you're fine .

I've probably found a solution xD

go in your applications and open "Audio MIDI Setup"

and instead of choosing the format 44100Hz , select 48000hz.

It won't affect sound quality and I didn't noticed a strange battery life impact .

I don't know if it's THE solution but for me , I didn't eared the "tick" noise during all the night , I checked startup 7 times and no "tick" , no "tick" when audio was playing and no "tick" anymore.

Try this and tell me if it's ok for you :)

Good night bros
Click to expand...

I'm testing :)
 
D

David58117

macrumors 65816
Jan 24, 2013
1,237
523
I have this too...

Mines a space gray I bought at launch. My wife got a silver non-TB a few days ago, and said she hasn't heard any popping yet.

I tried the changes, will see if it continues.
 
youness

youness

macrumors newbie
Original poster
Dec 29, 2016
20
3
I don't know if I eared the pop sound again , I'm not sure at one time but after 7 hours of utilisation nothing :')

let me know and thanks for your answers boys :)
[doublepost=1485607196][/doublepost]after posting my message , I performed a reboot and I noticed the pop sound from both speakers :(

I wan't to throw my self from the window :')

Do you know if there is a limit for exchanges at the Apple Store ?

it's my fourth MacBook Pro :')
 
S

Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
youness said:
I don't know if I eared the pop sound again , I'm not sure at one time but after 7 hours of utilisation nothing :')

let me know and thanks for your answers boys :)
[doublepost=1485607196][/doublepost]after posting my message , I performed a reboot and I noticed the pop sound from both speakers :(

I wan't to throw my self from the window :')

Do you know if there is a limit for exchanges at the Apple Store ?

it's my fourth MacBook Pro :')
Click to expand...

Just to be sure, check your Audio MIDI setting to see if it reverted when you rebooted.
 
E

emiliano_

macrumors newbie
Jan 18, 2017
18
2
youness said:
I don't know if I eared the pop sound again , I'm not sure at one time but after 7 hours of utilisation nothing :')

let me know and thanks for your answers boys :)
[doublepost=1485607196][/doublepost]after posting my message , I performed a reboot and I noticed the pop sound from both speakers :(

I wan't to throw my self from the window :')

Do you know if there is a limit for exchanges at the Apple Store ?

it's my fourth MacBook Pro :')
Click to expand...

It doesn't solve the issue, I still hear that sound :(
 
youness

youness

macrumors newbie
Original poster
Dec 29, 2016
20
3
I think the problem doesn't come from the speakers xD

I put headphones , and when I tried to reboot for testing , I eared the tick in the headphones .

So what ? :'( it's the motherboard ?

I'm tired for all this :eek:
 
santicpo

santicpo

macrumors newbie
Feb 18, 2017
9
0
youness said:
Hello guys I hope you're fine .

I've probably found a solution xD

go in your applications and open "Audio MIDI Setup"

and instead of choosing the format 44100Hz , select 48000hz.

It won't affect sound quality and I didn't noticed a strange battery life impact .

I don't know if it's THE solution but for me , I didn't eared the "tick" noise during all the night , I checked startup 7 times and no "tick" , no "tick" when audio was playing and no "tick" anymore.

Try this and tell me if it's ok for you :)

Good night bros
Click to expand...
Do you have some news? I don't checked this option until now. Next 2nd of March I have an appointment with a Genius Bar
 
youness

youness

macrumors newbie
Original poster
Dec 29, 2016
20
3
The problem still present and the option in audio midi setup didn't solved the issue .
I hope the next Sierra update will do something.

In apple bug report ,I opened a case and they marked it :"Engineering has determined that your bug report (30375539) is a duplicate of another issue (27481043) and will be closed."

Can you tell me the results of the appointment please ?

have a nice day :)
 
santicpo

santicpo

macrumors newbie
Feb 18, 2017
9
0
youness said:
The problem still present and the option in audio midi setup didn't solved the issue .
I hope the next Sierra update will do something.

In apple bug report ,I opened a case and they marked it :"Engineering has determined that your bug report (30375539) is a duplicate of another issue (27481043) and will be closed."

Can you tell me the results of the appointment please ?

have a nice day :)
Click to expand...
Sure. I'll be there in a week
 
Calby

Calby

macrumors 6502
Dec 30, 2015
332
40
Sweden, Gävle
youness said:
The problem still present and the option in audio midi setup didn't solved the issue .
I hope the next Sierra update will do something.

In apple bug report ,I opened a case and they marked it :"Engineering has determined that your bug report (30375539) is a duplicate of another issue (27481043) and will be closed."

Can you tell me the results of the appointment please ?

have a nice day :)
Click to expand...


That means that this maybe are a software issue.
If they thought it was a hardware issue they use to write that to you to take it for repair.

I have replaced 3 machines and the same issue on all of them.
So I don't think it's hardware issue, it's to wide spread for it.
I think that everyone got it but some people not notice it.

Did I understand you correctly when you did write in a other post in this thread that when you did plugin headphones you did hear the pop sound in the headphones?
If that's the case it's not a hardware issue if the sound change place from the speakers to the headphones.
 
santicpo

santicpo

macrumors newbie
Feb 18, 2017
9
0
Calby said:
Did I understand you correctly when you did write in a other post in this thread that when you did plugin headphones you did hear the pop sound in the headphones?
If that's the case it's not a hardware issue if the sound change place from the speakers to the headphones.
Click to expand...

Hearing a pop during a plugin of headphones is very common, I believe. I use to hear with my iPhone or Huawei. I think it's a typical discharge...
 
youness

youness

macrumors newbie
Original poster
Dec 29, 2016
20
3
Thanks for your answers and yes the noise comes through headphones too when they are plugged this is why I supposed it was a software issue .

If you have some news let me know it please :)
 
santicpo

santicpo

macrumors newbie
Feb 18, 2017
9
0
youness said:
Thanks for your answers and yes the noise comes through headphones too when they are plugged this is why I supposed it was a software issue .

If you have some news let me know it please :)
Click to expand...
Until Thursday... No news...
 
Calby

Calby

macrumors 6502
Dec 30, 2015
332
40
Sweden, Gävle
emiliano_ said:
In my opinion, it's a software issue, for example with chrome instead of safari I hear the sound more often...
Click to expand...


It's not a software issue, the eneegners at apple are working with me on this issue.
They don't know what it is, according to them and the AASP it's not a Software issue.

They don't know what it is.

I did replace my MBP 2015 to a MBP 2016 again and it's the same issue, but it was build January so it's maybe something in the factory I don't know - as soon as I know I let you know.
 
E

emiliano_

macrumors newbie
Jan 18, 2017
18
2
Calby said:
It's not a software issue, the eneegners at apple are working with me on this issue.
They don't know what it is, according to them and the AASP it's not a Software issue.

They don't know what it is.
Click to expand...


Please let us know as soon you have updated... thank you.
 
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