AWU: Distance not correct only when running

[LaurensB]

Hi,

when I have finished a running work-out the distance is not correct. for example, when I have run 3,59km the AWU says that I have run 2,59 km. I’ve tried to run several distances on several location but there is still a difference from at least 400 meters. This only happens when I do a running work-out. When I walk or take a ride then distance is correct.

Tried everything apple saiy to solve this bunt nothing works. Any suggestions?

 

[NME42]

Strange. How do the tracks look like?

 

[LaurensB]

Some in the woods but most in the open air.

 

[LaurensB]

When I do a walk workout in the woods (With al lot of high trees) there is no problem with the distance. only when I’m running.
maybe I have to run with the walk workout?

 

[cubodado]

Don’t know how to help… did you configure well your height on Apple Health? If I’m right running and walking combine GPS data with accelerometer, while cycling is GPS based.

 

[NME42]

Some in the woods but most in the open air.

No, I meant how the recorded GPS tracks look like. 30% missing track should be visible there somehow.

 

[StumpyBloke]

No, I meant how the recorded GPS tracks look like. 30% missing track should be visible there somehow.

Yes, this.

Have a look at the map that will be saved to make sure it is accurate and hasn’t cut corners or missed out bits.

 

[LaurensB]

Don’t know how to help… did you configure well your height on Apple Health? If I’m right running and walking combine GPS data with accelerometer, while cycling is GPS based.

Yes, I configured everything good

 

[xDKP]

Hi,

when I have finished a running work-out the distance is not correct. for example, when I have run 3,59km the AWU says that I have run 2,59 km. I’ve tried to run several distances on several location but there is still a difference from at least 400 meters. This only happens when I do a running work-out. When I walk or take a ride then distance is correct.

Tried everything apple saiy to solve this bunt nothing works. Any suggestions?

Wow 3,59 vs. 2,59 is a pretty massive difference - do you use precision start with your Ultra? One of the big benefits is that you can lock a signal before running and not use the 3-2-1 GO where GPS signal can be crap, but it starts.

 

[LaurensB]

Wow 3,59 vs. 2,59 is a pretty massive difference - do you use precision start with your Ultra? One of the big benefits is that you can lock a signal before running and not use the 3-2-1 GO where GPS signal can be crap, but it starts.

Hi, thans for the tip!! I will try

 

[NME42]

Hi, thans for the tip!! I will try

Still think looking at the recorded track would help to analyze the issue.
Also the lap times and distances.

 

[LaurensB]

Still think looking at the recorded track would help to analyze the issue.
Also the lap times and distances.

I did with the help of Apple support…. Still looking for the solution

 

[NME42]

I did with the help of Apple support…. Still looking for the solution

Understand if you do not want to post a screenshot of the track because of privacy reasons.

But tell us: nothing obvious to see with the track? Everything perfect?

 

[LaurensB]

Understand if you do not want to post a screenshot of the track because of privacy reasons.

But tell us: nothing obvious to see with the track? Everything perfect?

 

[LaurensB]

This was the track. Normal conditions. Nothing obvious

 

[NME42]

This was the track. Normal conditions. Nothing obvious

And the gap in the upper right is ok?
What are the lap distances and times?

When you were doing the run, what did the watch report? Km markers at the right/expected places?

 

[LaurensB]

And the gap in the upper right is ok?
What are the lap distances and times?

When you were doing the run, what did the watch report? Km markers at the right/expected places?

The gap was when I paused the work-out (don't know why). Hereby the lap distances, where can I found the KM markers?

 

[Cunir]

Is it maybe to do with the extra sweat on your wrist and the watch moving around? Maybe try tightening the band up during a run.

Have you tried running with your phone as well, just to see if its correct

 

[LaurensB]

Is it maybe to do with the extra sweat on your wrist and the watch moving around? Maybe try tightening the band up during a run.

Have you tried running with your phone as well, just to see if its correct

Yes I did, no difference still incorrect KM. Strange thing is that walking and cycling is no problem. They show the correct distance. Yesterday I started a walk workout while I was running. Distance then is also incorrect. Tried with and without phone. and phone on and off

 

[NME42]

The gap was when I paused the work-out (don't know why). Hereby the lap distances, where can I found the KM markers?

Only two laps? Should be at least three if your auto lap is 1km. Are the paces ok?

 

[LaurensB]

Only two laps? Should be at least three if your auto lap is 1km. Are the paces ok?

The UWA registered 2,59 km while I ran 3,59m km. Paces also incorrect, should be around 5,45 p/km

 

[NME42]

The UWA registered 2,59 km while I ran 3,59m km. Paces also incorrect, should be around 5,45 p/km

Strange. Do you have Autolap 1km activated or did you do manual splits?

In case of 2,59km and Autolap 1km there should be three laps in the list: km 1, km 2, and one for the 0,59km.

 

[LaurensB]

Strange. Do you have Autolap 1km activated or did you do manual splits?

In case of 2,59km and Autolap 1km there should be three laps in the list: km 1, km 2, and one for the 0,59km.

Autolap is activated. I stopped after 2,59 km, don't now why I didnt't receive data for the 0,59.

 

[NME42]

Autolap is activated. I stopped after 2,59 km, don't now why I didnt't receive data for the 0,59.

Just to be sure: your start and finish are not the same point as your track says? About 1km distance I estimate.

 

[LaurensB]

t

Just to be sure: your start and finish are not the same point as your track says?

that's correct