Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Sharewaredemon

macrumors 68020
May 31, 2004
2,016
278
Cape Breton Island
I know what you mean, I also start developing a bit of hatred towards my 16" model every time it goes full turbo for literally no reason. Those larger Apple Silicon Macs can't come soon enough.
I feel you. I have a 16 and if I play music in the Music app the fans GOOOOO after about 1:30 to 2 minutes.
 

ikramerica

macrumors 68000
Apr 10, 2009
1,658
1,961
Refurbished shipping is two days, isn't it?
After his current mac gets to the depot and is inspected, then the replacement authorized, it’s 2 days.

At least it’s not like getting a replacement US passport. 12 weeks processing not including up to 6 weeks “mailing time.”
 

ikramerica

macrumors 68000
Apr 10, 2009
1,658
1,961
I guess that was really BuildToOrder :eek:

But how does it work? Small bootloader that installs the OS from the net into a RAM disk and you just hope you never run the battery down?:p


*runs*
Obviously he has RAM doubler and disk doubler installed.

And AfterDark
 

jerryk

macrumors 604
Nov 3, 2011
7,421
4,208
SF Bay Area
It's pointless what he's doing, but I don't feel like I need any help in any case. I got helped just fine by having accidental damage coverage.

I could use some relief from this horribly laggy, performance-bottlenecked Intel i5 MacBook Pro purchased in June 2020. Who would have believed that Apple could have rendered it so obsolete so quickly? But in any case that relief seems to be on its way by next week. My experience with ordering new and refurbished computers, and previous service requests at the Apple Store, is that Apple estimates delivery and completion dates conservatively and then contacts me early. It's exactly what I do in my business to keep client satisfaction high — underpromise and overdeliver. It seems possible to me that I'll be hearing from them on Saturday.

What do I do with this horrible Intel MacBook Pro? I had thought I might give it to my kid, but two days with it makes me think I shouldn't do that to anyone I care about.
Hopefully, you will receive a shipping update in a day or so. When I had a dead system they said a week and the replacement showed in 4 days. This was for a system diagnosed over the phone so I did not even have to deal with the local Apple store.
 

jerryk

macrumors 604
Nov 3, 2011
7,421
4,208
SF Bay Area
I don't think it was the coffee's sugar or milk which is the problem. It was the water content in the coffee. Apple puts liquid-contact indicator stickers inside all its laptops, iPhones, and iPads, and they are activated by contact with water — white or silver so long as they remain dry, turning red when they get wet. Although I didn't see the inside of the machine when the Genius opened it up, I presume several of those indicators turned red.

I just got notice that repair is complete and I can pick it up from the Apple Store tomorrow. So, take it in at 7:00 p.m. on Tuesday, and pick up on Friday. Not bad for one-week service.

AppleCare+ only became available from last year in my jurisdiction. When it's available in your country, I think it is definitely worth purchasing.

Now, what to do with this awful 2020 i5 MacBook Pro?
Regarding the 2020 unit, there are plenty of places that you can sell it. I have used MacOfAll trades and gotten good prices, and more importantly, zero hassle. They even send you a box and pay for return shipping when you send your old system in. For top price ensure you send it in the original box.
 

pshufd

macrumors G4
Oct 24, 2013
10,151
14,574
New Hampshire
After his current mac gets to the depot and is inspected, then the replacement authorized, it’s 2 days.

At least it’s not like getting a replacement US passport. 12 weeks processing not including up to 6 weeks “mailing time.”

Tough being down for so long.

My son's workplace laptop has been out of service for two weeks. I loaned him one of mine. Admin at his workplace is a pain for this kind of thing. Ideally you'd bring it into the store, they would look at it, make a determination and give you a machine out of inventory. I guess things just don't happen like that.
 

Admiral

macrumors 6502
Original poster
Mar 14, 2015
408
991
I just got notice that repair is complete and I can pick it up from the Apple Store tomorrow. So, take it in at 7:00 p.m. on Tuesday, and pick up on Friday. Not bad for one-week service.

Further to the excellence of AppleCare+ and the customer service at the Apple Store, I got a call around 8:45 on Thursday night from the technician to let me know they would be open until 10:00 p.m. and that if I wanted I could pick up the computer that evening. Two-day service.

By the way, apparently this really was a repair. Although they replaced the screen assembly, bottom case, batteries, I/O board, Touch ID, and the logic board, I can confirm that the machine returned to me has the same serial number printed on the bottom case cover and the very small dent which was in the bottom case cover when I brought it in for repair. They replaced everything but the bottom case cover, and maybe an internal frame. Weird.
 
Last edited:
  • Like
Reactions: jerryk and 0128672

pshufd

macrumors G4
Oct 24, 2013
10,151
14,574
New Hampshire
Further to the excellence of AppleCare+ and the customer service at the Apple Store, I got a call around 8:45 on Thursday night from the technician to let me know they would be open until 10:00 p.m. and that if I wanted I could pick up the computer that evening. Two-day service.

Under promise, over-deliver.
 
  • Like
Reactions: Admiral

bousozoku

Moderator emeritus
Jun 25, 2002
16,120
2,399
Lard
It's pointless what he's doing, but I don't feel like I need any help in any case. I got helped just fine by having accidental damage coverage.

I could use some relief from this horribly laggy, performance-bottlenecked Intel i5 MacBook Pro purchased in June 2020. Who would have believed that Apple could have rendered it so obsolete so quickly? But in any case that relief seems to be on its way by next week. My experience with ordering new and refurbished computers, and previous service requests at the Apple Store, is that Apple estimates delivery and completion dates conservatively and then contacts me early. It's exactly what I do in my business to keep client satisfaction high — underpromise and overdeliver. It seems possible to me that I'll be hearing from them on Saturday.

What do I do with this horrible Intel MacBook Pro? I had thought I might give it to my kid, but two days with it makes me think I shouldn't do that to anyone I care about.
I've been surprised at how slow the dual-core Intel processors were. While my mid-2012 i7 quad-core MacBook Pro was my main machine, I bought a dual-core i7 Lenovo Flex 3 without a discrete GPU. That machine worked, but I was constantly waiting for it to respond, graphically or otherwise. My Omen by HP 15.6 inch with i7 quad-core is faster than the mid-2012 MacBook Pro but doesn't usually seem all that much faster.

Expectations vary.
 

Admiral

macrumors 6502
Original poster
Mar 14, 2015
408
991
I've been surprised at how slow the dual-core Intel processors were. While my mid-2012 i7 quad-core MacBook Pro was my main machine, I bought a dual-core i7 Lenovo Flex 3 without a discrete GPU. That machine worked, but I was constantly waiting for it to respond, graphically or otherwise. My Omen by HP 15.6 inch with i7 quad-core is faster than the mid-2012 MacBook Pro but doesn't usually seem all that much faster.

Expectations vary.

They're terrible. My daughter joined the Air Force and used some of her newfound junior-enlisted wealth to buy herself a dual-core MacBook Air (against my recommendation) in May 2020. Ugh.
 
  • Like
Reactions: bousozoku
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.