Hi, Thanks for your questions. Let me just first say I understand your concerns - it's a lot of money and I would be asking the same questions if I was in your shoes. We've been doing this for a long time and we have some rave reviews that I would invite you to check out. No one has had ANY issues invoking a warranty with a monitor from us, period.
That said, all the monitors we stock are purchased directly from Dell. Dell absolutely honors the 3 year warranty. All you need to invoke the warranty is provide Dell with the original order number and original purchaser's name and that's it. This information is confidential to protect our business and is typically given 7 days after you receive the monitor. During the first week we provide support/direct from Dell exchanges if there are any issues straight out of the box. It's a lot easier to let us be on hold and deal with Dell so this is a service we always provide for that first 7 days. After that time, if you would like, we will email you the information you will need to invoke the warranty. You may withhold your feedback until that time as you verify the warranty status. I promise you 100% that many people before you have done the same and have come back with 5-star positive feedback for us. We're here before, during and after the sale to help you in any way we can and we stand behind the products we sell - always.
Again, I totally understand the nervous feelings, but please rely on our 100% positive feedback, read thru some if you have the time, and let me know if there's anything else I can do to help as you make your decision.
Thanks for your interest and consideration.
Sincerely,
-Christina
P.S. Or consider picking up one of our u2711 monitors! We transfer the warranty on the spot into your name and information - this feature is available on the u2711 and 3008wfp that we stock.