You can demand all you want from EA. But from a Legal point of view, you don't have a leg to stand on. EA didn't change anything. The game runs perfectly on a PC running Windows. They used a third party product, namely Cider, that they have licensed to make the game run on OS X. Cider will be the cause of he crashes not the game. EA are never going to make a game for OS X specifically, there is no financial incentive, and the only machines capable of playing games to the level of PC are only bought by art studios. How many of you have bought a MacPro with 4-8 cores and the fastest GPU around with 4 raptor drives on a raid array. That is a common setup for a top-end game PC, and that is what EA write for.