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Carbonide

macrumors newbie
Jun 20, 2002
6
2
Just wanted to add that my Sonnet bridge also stopped working on my M1 Mac mini after the update to 11.3.

I'm considering now if I will live with 1G speeds until the release of 11.4 or install beta software to get my speeds back...
 

Killerbob

macrumors 68000
Original poster
Jan 25, 2008
1,906
654
My Sonnet Echo Express worked out fine during the entire process, 11.3 Betas etc. I have a 10G Solo Ethernet PCIe card as well as few NVMe cards installed in that box, and it connects to my Mac Pro via Thunderbolt.

The only thing that didn't work was the Thunderbolt-to-Thunderbolt Bridge between my NAS and my Mac Pro.
 

smoghat

macrumors newbie
Dec 18, 2020
20
18
I have an OWC Thunderbolt Dock that I plug my M1 Macbook Air into so that, among other things, I can connect to the net with Ethernet. Am I correct that this will not work under 11.3?
 

chrfr

macrumors G5
Jul 11, 2009
13,703
7,266
I have an OWC Thunderbolt Dock that I plug my M1 Macbook Air into so that, among other things, I can connect to the net with Ethernet. Am I correct that this will not work under 11.3?
That dock will continue to work fine.
 

smoghat

macrumors newbie
Dec 18, 2020
20
18
The dock will, but will Ethernet over TB work? I got burned with 11.2 when the “geniuses” at Apple decided to remove the driver that allowed soft raid to work on my OWC Thunderblade and downgrading to 11.1 was a bear. I don’t want to take any chances.
 

chrfr

macrumors G5
Jul 11, 2009
13,703
7,266
The dock will, but will Ethernet over TB work? I got burned with 11.2 when the “geniuses” at Apple decided to remove the driver that allowed soft raid to work on my OWC Thunderblade and downgrading to 11.1 was a bear. I don’t want to take any chances.
Yes, ethernet will keep working. This thread is about making a direct Thunderbolt connection between two devices and setting up a network between them via what Apple calls the “Thunderbolt Bridge.”
 

joemolomo

macrumors member
May 20, 2008
75
25
I also have this issue after updating to 11.3, my QNAP doesn't even show up system profiler under thunderbolt. I don't have another thunderbolt device to try, but its like the driver hasn't even loaded. Also getting the slow 5min boot up when QNAP is plugged in.
 

smoghat

macrumors newbie
Dec 18, 2020
20
18
Well the Ethernet connection via the dock is also called Thunderbolt Bridge...
 

Killerbob

macrumors 68000
Original poster
Jan 25, 2008
1,906
654
Like I said; my 10G ethernet card in my Sonnet Echo Express PCIe expansion kept working when the Thunderbolt Bridge stopped working.

I reckon if you have one of the TB3 10G expansion boxes they may be different. I heard about problems with these if you go via a TB2<->TB3 adapter. They require a lot of power, and the adapter limits that.
 

ejami

macrumors newbie
May 1, 2021
4
0
QNAP (TS-453BT3) Update to 4.5.3.1652 did the trick, Thunderbolt 3 Connection is back again with Big Sur 11.3
 

Killerbob

macrumors 68000
Original poster
Jan 25, 2008
1,906
654
Damn - so it was a combi between QNAP and Apple.

It was working fine, then Apple upgraded to 11.3 Beta 3, and the Thunderbolt Bridge stoped working. This lasted all through 11.3 RC, and only in 11.4 Beta 1 did it work again.

Now you are saying that the latest QNAP FW upgrade also fixed something, and I start wondering if they both worked on a fix…
 

HDFan

Contributor
Jun 30, 2007
7,263
3,320
QNAP (TS-453BT3) Update to 4.5.3.1652 did the trick, Thunderbolt 3 Connection is back again with Big Sur 11.

It was working fine, then Apple upgraded to 11.3 Beta 3, and the Thunderbolt Bridge stoped working. This lasted all through 11.3 RC, and only in 11.4 Beta 1 did it work again.

I'm confused. Does it work in the 11.3 release or not?
 

HDFan

Contributor
Jun 30, 2007
7,263
3,320
So a 50-50 change of it working. I'll give it a shot and see what happens. Luckily there's the 10 GbE as a backup option.
 

ejami

macrumors newbie
May 1, 2021
4
0
But beware! After the QNAP update, the gateway on the NAS no longer worked. There should be a bug in the current firmware. I had to downgrade it to previous version. Now the Gateway work again, but TB3 not. It's a crazy world.
 

movinglight

macrumors newbie
May 3, 2021
2
0
Hope 11.4 wont take too long to come out, missing my 900MB transfer speeds, falling back to ethernet till sorted.
 

HDFan

Contributor
Jun 30, 2007
7,263
3,320
Spent 3 hours on the line with Apple Support.

My system was crashing on shutdown with panics. This meant I couldn't shutoff the system as it would reboot because of the panic. Crash reports had:

panic(cpu 0 caller 0xffffff801e8a2233): "PowerOff timed out in phase 'Notifying power plane drivers'. Total 30000 ms:
PowerOff/Restart still waiting on handler: 3002 ms @ 0x<ptr>, com.apple.driver.AppleThunderboltNHI(7.2.8)[75297F54-C9FE-3CB0-80E6-F8C6E0C89BE

The thunderbolt bridge adaper was also marked "red" - not connected even though the cable was connected to my QNAP.

The fix was to:

1. Disconnect the thunderbolt cable to the QNAP
2. Delete the thunderbolt adapter from network preferences

Shutdown/restarts now without panics.

Did a fresh install of 11.3.1 even though had just done the update. Fixed some problems (airplay from iMac not working), but unfortunately thunderbolt problem still exists. Will be calling apple tomorrow so we can run diagnostics to be submitted to development.
 

Kung gu

Suspended
Oct 20, 2018
1,379
2,434
Spent 3 hours on the line with Apple Support.

My system was crashing on shutdown with panics. This meant I couldn't shutoff the system as it would reboot because of the panic. Crash reports had:

panic(cpu 0 caller 0xffffff801e8a2233): "PowerOff timed out in phase 'Notifying power plane drivers'. Total 30000 ms:
PowerOff/Restart still waiting on handler: 3002 ms @ 0x<ptr>, com.apple.driver.AppleThunderboltNHI(7.2.8)[75297F54-C9FE-3CB0-80E6-F8C6E0C89BE

The thunderbolt bridge adaper was also marked "red" - not connected even though the cable was connected to my QNAP.

The fix was to:

1. Disconnect the thunderbolt cable to the QNAP
2. Delete the thunderbolt adapter from network preferences

Shutdown/restarts now without panics.

Did a fresh install of 11.3.1 even though had just done the update. Fixed some problems (airplay from iMac not working), but unfortunately thunderbolt problem still exists. Will be calling apple tomorrow so we can run diagnostics to be submitted to development.
the fix is in 11.4 beta 1
 

TheVisualsTeam

macrumors newbie
May 7, 2021
2
0
I have a fix for 11.3.1 that doesn't require upgrading to beta!

I've been on the phone with Apple support for 2 days, having the exact same issues as you guys. We ran a diagnostic report on the 'WiFi' and then about halfway through the test, completely randomly, the Thunderbolt Bridge connection was established via TB3.

It might not work for you guys but worth a shot!

With QFinder Pro open and the cable connected. Firstly, Option+click on the WiFi symbol in the top menu bar, then hit "create diagnostic report". Halfway through the report, you might find success....

Good luck!
 

HDFan

Contributor
Jun 30, 2007
7,263
3,320
Spent another 2 hours on the line with Apple Support. We got it working on 11.3.1. Not totally sure what did it but:

1. Created a new location "Test"

Screen Shot 2021-05-07 at 7.51.30 PM.png

2. Under Thunderbolt Bridge advanced selected the thunderbolt port connected to the QNAP (Thunderbolt 4 in my case)

Screen Shot 2021-05-07 at 7.49.14 PM.png

Screen Shot 2021-05-07 at 7.53.44 PM.png
 

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