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matsuda0707

macrumors newbie
Original poster
Jun 24, 2020
21
2
I just updated to Big Sir from Catalina 10.15.6 beta 2, and the updating process completed without problems and finally Big Sur started and showed desktop. My Mac is macmini 2018, and Big Sur is installed on the external USB drive. The main system Catalina is installed on the internal disk.
I checked the Big Sur, and found the following problems;

When I tried to change some settings in the system environment setting, but some settings such as startup disk change, users and group were not performed by rejecting user password! This is discribed in the release note, and so I tried to change my password and it succeeded (I confirmed it by logout and re-login using new password). however the new password is also rejected for the above setting items.

So I can not switch back to main Catalina system by changing startup disk! I tried this update to Big Sir 4 to 5 times, but the result were the same.
Is there any way to solve this problem?
 

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matsuda0707

macrumors newbie
Original poster
Jun 24, 2020
21
2
To boot into Catalina, you could hold Option during startup where you should then be presented with a startup disk selector.
I know Option boot , but what I want to know is tha way to solve this problem and the reasons why this happens.
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Is there any solution to access system preferences password?
Sorry I dont understand what you say.
 

jabbawok

macrumors 6502
Sep 30, 2004
324
84
Worcestershire
I had this, and it just went away. it wouldn't accept my password. I did sudo su in terminal to check I hadn't miss typed on setup, and it was accepting it there. Weird. But it's fine now.
 

matsuda0707

macrumors newbie
Original poster
Jun 24, 2020
21
2
I had this, and it just went away. it wouldn't accept my password. I did sudo su in terminal to check I hadn't miss typed on setup, and it was accepting it there. Weird. But it's fine now.
Could you please inform me how you solveed this problem more precisely? command format, simple procedure.
 

longtom

macrumors member
Jun 11, 2013
72
16
He means "sudo su" to check the password.
But mine is OK, but when i want to enter this password to unlock system preferences it is not accepted.
 

longtom

macrumors member
Jun 11, 2013
72
16
SOLVED!

In the login screen choose "other user" then login with root and password.
Don't know if you can login with "other user" by default.
I have done "passwd root" in terminal and changed the password of root with my actual account.

Now you can login with root and make a new user with admin rights.
This user is now OK to unlock system preferences.
Then i changed my "old user" to Standard instead of Admin.

Now i use my old login (as i installed already some programs) and elevate with the new admin user the rights.
 

Stefdar

macrumors regular
Feb 4, 2012
139
163
And here I thought only Greeks weren't reading manuals and in this case release notes... Cause if you did you would know it's a known issue and very easily solved, with an SMC reset, and then both Touch ID and user password work again.
It will happen again the moment you boot to Catalina, (if you have a dual boot setup), in which case you need to do an SMC reset again.
 

Scirocco3

macrumors newbie
Jun 25, 2020
5
3
In the middle of Germany
Ah okay, there is my problem. iv'e reset it but starts after that directly in Catalina for some other work.
I'll try it again with direct boot to big sur
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Yes... works now... Thx..
seams I must move some apps to Big Sur so I don't need to switch back..
 
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ArPe

macrumors 65816
May 31, 2020
1,281
3,325
Will be fixed soon of course. I have three installations. Two have the bug and one doesn’t. SMC reset fixes it.
 
Last edited:

matsuda0707

macrumors newbie
Original poster
Jun 24, 2020
21
2
SOLVED!

In the login screen choose "other user" then login with root and password.
Don't know if you can login with "other user" by default.
I have done "passwd root" in terminal and changed the password of root with my actual account.

Now you can login with root and make a new user with admin rights.
This user is now OK to unlock system preferences.
Then i changed my "old user" to Standard instead of Admin.

Now i use my old login (as i installed already some programs) and elevate with the new admin user the rights.
I still have this problem, and would like to know how to solve this problem.
now I have Big sur with my admin. account user and its password which I defined in the installation process, and after install Big sur accepted my account with the defined password successfully. But handling the some items which needs password, for example, setting auto login or change the startup disk (I installed Big sur with my main macOS Catalina), my password was not accepted with dialog vibrating! So I can not create new user or return to my main Catalina!
So please explain your solution in step by step procedue and how to access by root user (I am not sure about Unix command!). best regards.
 

ArPe

macrumors 65816
May 31, 2020
1,281
3,325
I still have this problem, and would like to know how to solve this problem.
now I have Big sur with my admin. account user and its password which I defined in the installation process, and after install Big sur accepted my account with the defined password successfully. But handling the some items which needs password, for example, setting auto login or change the startup disk (I installed Big sur with my main macOS Catalina), my password was not accepted with dialog vibrating! So I can not create new user or return to my main Catalina!
So please explain your solution in step by step procedue and how to access by root user (I am not sure about Unix command!). best regards.

reset SMC and PRAM.

 

matsuda0707

macrumors newbie
Original poster
Jun 24, 2020
21
2
reset SMC and PRAM.

I know SMC reset , but I can not understand why SMC reset may solve this problem. Because I have macmini 2018 installing Catalina (main OS) on internal system disk and installed Big Sur on the separate USB disk for testing. The main Catalina works well without any problem. This problem occured on big sur, and so it relate to the bugs of Big Sur.
 

ArPe

macrumors 65816
May 31, 2020
1,281
3,325
I know SMC reset , but I can not understand why SMC reset may solve this problem. Because I have macmini 2018 installing Catalina (main OS) on internal system disk and installed Big Sur on the separate USB disk for testing. The main Catalina works well without any problem. This problem occured on big sur, and so it relate to the bugs of Big Sur.

That’s the recommended fix everyone is using successfully, otherwise wait until next week for the next beta.
 

matsuda0707

macrumors newbie
Original poster
Jun 24, 2020
21
2
That’s the recommended fix everyone is using successfully, otherwise wait until next week for the next beta.
Thanks so much. Finally I executed SMC reset, and the PW problem disappeared! Big Sur accepted PW when I handled the system related settings such as startup disk change, auto login setting,etc.
But I still can not understand why SMC reset fix my PW problem!
 

ArPe

macrumors 65816
May 31, 2020
1,281
3,325
Because there is something with the T2 Chip.

Specifically the issue described in the release document says that if you also have Catalina/Mojave on a Mac with Touch ID then you have to reset the SMC to give Big Sur the same rights as the other operating system installed.
 
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StormJenkins

macrumors newbie
Aug 1, 2020
2
6
DIAGNOSED AND SOLVED. The reason this happens, is that somehow both Catalina and Big Sur, were somehow changing administrator users, so that they no longer had administrator level clearance. You would end up with not a single administrator on your computer. I tried every solution out there, but they were all useless, until this one. In my case, my internal drive is named "Macintosh HD." If yours is named something else, put that name in where I have written "Macintosh HD," in the following terminal command.

First step. Reboot into Recovery mode, by holding down the Command and R keys. You'll see the four options. Instead go up to the menu and go to terminal.

In terminal type the following (be sure and type a space after rm)

rm “/Volumes/Macintosh HD/var/db/.applesetupdone.”

then type reboot

You will then be able to create a new user and then enable your existing account to be able to administer the computer. This works.

The first time I tried it, after I picked the names and passwords, it said "creating profile." It ran for a couple of hours, without doing anything. I just did a hard reboot and tried it again. This time it worked.
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I just updated to Big Sir from Catalina 10.15.6 beta 2, and the updating process completed without problems and finally Big Sur started and showed desktop. My Mac is macmini 2018, and Big Sur is installed on the external USB drive. The main system Catalina is installed on the internal disk.
I checked the Big Sur, and found the following problems;

When I tried to change some settings in the system environment setting, but some settings such as startup disk change, users and group were not performed by rejecting user password! This is discribed in the release note, and so I tried to change my password and it succeeded (I confirmed it by logout and re-login using new password). however the new password is also rejected for the above setting items.

So I can not switch back to main Catalina system by changing startup disk! I tried this update to Big Sir 4 to 5 times, but the result were the same.
Is there any way to solve this problem?


DIAGNOSED AND SOLVED. The reason this happens, is that somehow both Catalina and Big Sur, were somehow changing administrator users, so that they no longer had administrator level clearance. You would end up with not a single administrator on your computer. I tried every solution out there, but they were all useless, until this one. In my case, my internal drive is named "Macintosh HD." If yours is named something else, put that name in where I have written "Macintosh HD," in the following terminal command.

First step. Reboot into Recovery mode, by holding down the Command and R keys. You'll see the four options. Instead go up to the menu and go to terminal.

In terminal type the following (be sure and type a space after rm)

rm “/Volumes/Macintosh HD/var/db/.applesetupdone.”

then type reboot

You will then be able to create a new user and then enable your existing account to be able to administer the computer. This works.

The first time I tried it, after I picked the names and passwords, it said "creating profile." It ran for a couple of hours, without doing anything. I just did a hard reboot and tried it again. This time it worked.
 
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