What issues have you found with the OS? I'm curious just because I'm planning on a Z or Q or my next phone.
I've made quite a few posts about it, but to sum up my biggest gripes:
The lack of apps is #1. Take a quick look online at blackberry world and search for a few of your must-have apps. You'll see what I mean. Even the apps that do exist tend to be much lower quality or missing many features.
You can also only have a maximum of 8 apps open, and settings apps like the ones that change your wallpaper or LED colour count towards this 8 total. So does the phone, weather, etc. When you hit the 9th app, your first one closes, whether or not you want it to.
Hub is a mess and not well thought out.
I'm ok with the universal inbox concept, but want to be able to organize it my way. With BB10, it's either in the hub, or nowhere at all. The fact that it jumps back to your last message whenever you pull up the hub is also a big downer for me.
The notifications are terrible (see virtually non-existent). Say you get an email while using the phone. All you get is a tone and a blinking light. No popup, no banner. You need to do a "peek" just to see what type of message it was, and need to swipe all the way into the hub to see a preview of the message. Also no option to display messages on the lock screen or access them with a swipe from the lock screen.
You also lose your clock/battery/network info while in an app. You need to do a "peek" geature just to check the time.
Speaking of notifications, there are no push notifications either. So if you're used to an app like the Score that sends you sports score updates or game reminders, you're out of luck. Similarly, 3rd party email apps won't be able to send you push notifications when you receive new messages.
Native apps are functional, but not polished and don't offer a great experience. I give BB kudos for including things like Word and excel type apps as standard, but they're only barely functional. Yes apple charges me $5- $10 for their first party apps like pages, numbers, keynote and iMovie, but they are just so incredible to use compared to the BB offerings. Maps are functional at best, with no decent alternative.
The browser, probably one of the biggest advances for BB is good, and it loads quickly. It has some issues rendering certain pages though, has rather poor javascript performance, and the UI is extremely sparse, yet manages to waste a good chunk of the screen. It also has issues properly fitting text to the screen width and has some strange visual design choices, like drawing boxes around links ala 1995 Netscape style. It's definitely usable though, even if its still not up to Safari/Chrome quality.
Those are the major issues for me. I could go on with little nit-picky things, but they're more personal preference issues.
I still think the Q10 is a good phone, and I'm anxiously waiting to see what blackberry comes up with to improve it. They've got a pretty solid foundation, but they've still got a ways to go. They're also lacking a killer feature for anyone who isn't a physical keyboard junkie. But I do believe they'll continue to improve things. Their next big step needs to be to offer more options for how the phone functions. At this point, you basically do everything one way, with little or no variation. They need to offer options for things that don't fit into everyone's workflow.