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Other Bought an eBay iPhone X and now I’m locked out of my music
- Thread starter perezr10
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The reasons the limits were put in place was because of the scam as I said. This is why there is a limit and only one Apple ID can be associated with an iOS device every 90 days.
I knew one of the people who did this scam and they created over 500 Apple IDs in over 6 months. They owed Apple over $6,000 and used 4 iPhones and 28 credit cards to do this scam with.
Return the phone to the seller since they cannot help you out. Get your money back and use it to buy the used one from Gazelle or reliable sellers or buy a new one. Good luck.
I would try this as well or just wait the days that it says you have to wait.
I'm out of this thread.
Yes, but they were responding to the post about Google Play Music not caring how the service is accessed, and that's not exactly true... I can also say the same thing, when I was on Android and used to switch phones every few months, or flash ROMs on a regular basis - I ran into the same kind of limit...
As far as the other item - it seems like it would be fairly straightforward to undergo the inconvenience of accessing the music on phone locally via iTunes sync until the limit is up and then continue as normal rather than going through the hassle involved with a return and a repurchase (and possibly, though maybe unlikely, encountering another issue if the phone is non-new)? If there's nothing else wrong and you can do that of course.
Interesting.
I have never had to authorize or deauthorize any device and I've had Google Play Music before they created the iOS app for it (I was given an invitation to try it when the service was in beta) and I have run it on multiple computers and multiple devices.
The only thing that has affected me over time has been Google's pushing out PowrPC (although I have since managed to work around that).
So before selling it, wiping out your phone, removing it from icloud doesn't allow the person to that buys it activate their music? If you buy a wiped out phone isn't it basically like a new phone? I am confused.
Why has no one suggested the obvious? Try calling apple and explaining the situation, they might help you out!
It’s not a guaranteed solution obviously, but I had a similar problem on a used Mac mini and they “reseted” that thing for me when I called them.
It’s not a guaranteed solution obviously, but I had a similar problem on a used Mac mini and they “reseted” that thing for me when I called them.
It’s even worse than that. I can’t sign into Apple Music and stream either. 60 more days to go!
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Well. I’ve got nuthin to lose. I’ll call this week and report what they say.
Ok, I finally got around to calling Apple Support. There are various options on where to route your call and the first time I called I chose poorly. I chose “Apple ID & iCloud”. The guy was clueless and found it hard to believe that I was not iCloud locked but couldn’t download my music. He had never heard of any 90 day waiting period. I hung up and called back.
The 2nd time I contacted “App Store, ITunes Store, & Music”. This gal immediately knew about the 90 day waiting period. After she examined my iCloud and device history she was willing to try and release the device for me. However, she wasn’t successful and ended up telling me I’d have to wait the rest of my time in iTunes purgatory.
I’m done with the issue for now. Although, I am disappointed in Apple. This whole policy seems geared to the days when people bought all of their music from iTunes. Obviously, they didn’t want school kids signing into each other’s devices and downloading free music. However, I think they should reset the clock when a device transitions from one iCloud account to another.
The 2nd time I contacted “App Store, ITunes Store, & Music”. This gal immediately knew about the 90 day waiting period. After she examined my iCloud and device history she was willing to try and release the device for me. However, she wasn’t successful and ended up telling me I’d have to wait the rest of my time in iTunes purgatory.
I’m done with the issue for now. Although, I am disappointed in Apple. This whole policy seems geared to the days when people bought all of their music from iTunes. Obviously, they didn’t want school kids signing into each other’s devices and downloading free music. However, I think they should reset the clock when a device transitions from one iCloud account to another.
Weird, I just bought a X off Swappa, that was tied to another account, but he released it before sending it to me and I am using it just fine and all my music synced with itunes.
If the previous owner had been signed in to his iTunes account for more than 90 days you wouldn’t have a problem. This only happens if the previous owner used his phone for less than 90 days.
Also, there’s two separate issues. ICloud and iTunes. The previous owner can release his iCloud. I had no problems with that. The problem occurs when a previous owner has downloaded iTunes purchases onto his phone. If a previous owner only streamed music from Spotify there wouldn’t be any issue there either.
I bolded one part of this because to be disappointed in Apple is not the issue. Apple has its policies and they work well, as intended. They're meant to protect legitimate customers and legitimate sellers. Seems to me that the disappointment factor should lie in taking a hard look at someone being dumb enough to buy something like an iPhone from a less-than-reputable source like eBay in the first place.....
Locking an Apple Device to only one iTunes account is a vestige of the pre-iCloud lock days. It’s a policy for the old days of everyone purchasing every song and downloading. Now that iCloud lock exists, this old 90-day policy needs to be updated.
I’m disappointed in Apple because this is one of those policies that horrifies Android users and scares them from trying iPhones.
I’m disappointed in Apple because this is one of those policies that horrifies Android users and scares them from trying iPhones.
Google/Amazon don’t really advertise it it usually auto does it for you if your within the limit. If you go into settings there’s usually a list of “authorized devices” and the limit for them.