Rule #1: don't bring iPhones to the Verizon store for repairs, bring them to Apple stores.Due to some hard salesmanship, I walked out of the store with a brand new Galaxy S4.
Rule #2: salespeople make money selling things, they don't make as much money fixing things. Don't let them push you into doing things you don't want to do.
You'd get the exact same experience when buying laptops from big box stores. First thing you do to them? Factory reset them and put on the software bits that only you want on them.To start off, the S4 has better hardware then the iP5, plain and simple. however, android is so un-optimized that the phone feels noticeably slower. Things take longer to open. Animations for opening apps or the keyboard stutter often. The phone randomly freezes for no reason. etc.
For Android phones, this means: root the phone, install a custom recovery, and replace the stock ROM with a compatible ROM (for your phone model). XDA-Developers is your best friend.
TouchWiz.One of my biggest issues is with how unstable the camera software is.
A lot of the complaints against Samsung's Galaxy line of devices come down to the bloatware payload: TouchWiz. Many people love it. A lot of us on MR don't, to say little about the folks at xda-dev. The most common fix is to remove a large majority of the core S-apps that provide the TouchWiz interface, but the most surefire way is to simply use a ROM that doesn't have TouchWiz on it, period.Im sure I don't need to go into any of the issues with bloatware
By the way, you can't remove a lot of the default apps on iOS. Especially Newsstand - Apple does not let you put that app into a folder, let alone uninstall it.