A "reasonable screen replacement" is whatever it costs normally from the Apple Store, out of warranty pricing.
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iPhone X Bullying and iPhone damage
- Thread starter tl01
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Agree. OP should have the parents pay for the out of warranty screen replacement cost of $279 THROUGH APPLE. Anything less or 3rd party screen replacement would be unacceptable to me. OP is far nicer than I would be as well. While you're talking with the parents about cost I'd also mention that if this happens again a formal complaint or even charges will be filed and a phone screen will be the least of your problems.
Varies by state. In my state there are statutes that apply to schools. Depending on the nature of the bullying (if very bad) it can be a misdemeanor or a felony.
What better lesson for the parents of this bully to have to pay near $300 for a screen replacement.
Have the parents pay for it. Hopefully, the parents will teach that bully a lesson.
I don’t disagree that the parents should have to pay for it, but the OP _can’t_ make them pay for it. They can only request to be reimbursed, and if they refuse, then you have to go through the civil process. Nobody can just make them pay for it, not even law-enforcement.
The damage was caused by “reckless, abusive, or intentional conduct”. Nowhere in there does it state it has to be caused by the owner of the phone. Either way, this damage was not “accidental”.
I really don’t want any opportunity for the dad to say anything negative around his child...to lead his kid back to bullying my kid. I think I will do the apple care plus because it will teach the kid a lesson and the dad sounds like he is willing to work with his kid to treat mine better. I don’t like being nice but my kid gets out of my car and goes into school without any protection.
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I hear you! Well, let’s see if apple will do it for the apple care price. I have a great relationship with my apple usually.... famous last words
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The school officer was brought in (at my request) and talk of arrest next time was made.
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I know right. If I were the parents, I would ask my kid which Christmas present he wants sold to pay for it.
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You've got your priorities all wrong. Sort your kid out first and worry about the damn phone later. From what you've described you seem a complete push-over & I wouldn't have been so docile about things.
"the dad sounds like he is willing to work with his kid to treat mine better" Willing to work with his kid? What does that even mean? That doesn't sound reassuring & I'd say your problems are far from over.
"the dad sounds like he is willing to work with his kid to treat mine better" Willing to work with his kid? What does that even mean? That doesn't sound reassuring & I'd say your problems are far from over.
Update....in case anyone cares. I went to the Apple store today to get the screen replaced. The tech didn’t want to do it...bc it wasn’t cracked. I wasn’t going to make a big deal there but I was surprised. The tech even remembered me...and we were very cordial to each other. I went to my car and drove home and called Apple support. Talked to a regular rep and the senior rep. Both were sympathetic to my case. They agreed my kid shouldn’t have to look at the scratches all the time as a reminder of what the bully did. Senior rep called the store and asked them to do the repair under Apple care. I went back and they did the work. When I went to paid they said I didn’t have to pay. I said I wanted to so I can give the bill to the parents. He printed me out a receipt showing I paid....but didn’t collect the money. He said he’s a dad and can imagine it is upsetting to deal with this with your child at school. I knew Apple would help me out in the end.
. I went to the Apple store today to get the screen replaced. The tech didn’t want to do it...bc it wasn’t cracked. I wasn’t going to make a big deal there but I was surprised. The tech even remembered me...and we were very cordial to each other. I went to my car and drove home and called Apple support. Talked to a regular rep and the senior rep. Both were sympathetic to my case. They agreed my kid shouldn’t have to look at the scratches all the time as a reminder of what the bully did. Senior rep called the store and asked them to do the repair under Apple care. I went back and they did the work. When I went to paid they said I didn’t have to pay. I said I wanted to so I can give the bill to the parents. He printed me out a receipt showing I paid....but didn’t collect the money. He said he’s a dad and can imagine it is upsetting to deal with this with your child at school. I knew Apple would help me out in the end.You should enquire about the situation a bit more before you make accusations about someone’s parenting. And my focus hasn’t been on the phone. There is nothing “docile” about how I have handled this situation with the school and the police. We want to approach the situation from every possible avenue including speaking the the father and the kid. Good grief. Love a good judgment of a situation from someone who had only read a tiny bit about the situation in a forum. Maybe I wasn’t here asking for the parenting advice but what one would do about the phone in this situation. I leave the parenting help to actual experts.
With all due respect, I don't blame @Steve121178 for having that reaction based on your previous posts in this thread. I would have immediately quoted Apple's out of price warranty and threaten swift legal action if the amount wasn't paid in full within a reasonable timeframe. As for the behavior, absolutely guarantee that nothing of the sort happens again.
Luckily, your local Apple store facilitated your situation.
Based upon your comment....that would have made it look like I only care about the phone. And that isn’t the case. This isn’t a parenting site. Why would I have brought that into it? The child has been threatening with legal not for the phone but for future bullying. How on gods green earth do you guarantee it never happens again?! You don’t know much about bullying when kids are in the care of schools. Where is there any guarantee in life?! But I am not about to post every last change that has been made to hopefully ensure my son is safe and not bullied at school. This isn’t the time or place.
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I don’t care if the phone is opened up. I don’t want to create ill will with the dad....I want to do everything I can to make sure the kid sees the consequences but do it in such a way that it is still reasonable and there is no reason for the dad to smack talk us at home.
it no longer surprises me that schools don't want to deal with bullies. They have an easy "out" if the bullying takes place off of school property. So if the bully waits outside of school property and attacks the kid it is not something that the school will deal with - you need to go to the police. And unfortunately too many schools ignore bullies and are then totally surprised when the bulled kid shows up with a gun. In another tone school bullies think they can keep getting away with it as they continue in school. Then they reach another grade and try to assault a kid who knows how to take care of him/herself and gets his ass handed to him. Or the bully continues until he gets out of school and meets a real criminal and gets shot 3 times in the head.
We have gone to the police. The police are involved on the campus. I hope when we return to school after break that things will be improved. My child doesn’t walk to school and doesn’t take the bus. He is driven both ways to ensure he is not at risk before or after school. My kid has fought back once he was hit. They suspended my kid too. Even though he asked the kid to stop engaging with him 4 times...he also stopped the fights once it was going. The kids shoved my kid first in both major incidents. The school is on notice and to protect my kid going forward. We pulled him off his club Soccer team bc one of the kid’s in the bully group was there.