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Buying first iMac, contemplating between 2 configurations...

vertical smile said:
Yes, unless the freezing was due to the upgrade itself.

If the freezing was due to a bad GPU, when the GPU was never even touched, then, imo, the warranty should still be honored
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BTW, I am not saying Apple would honor it, I am just saying I think they should. It might require taking Apple to court which could be much more expensive than the cost of the repair, or maybe the whole Mac.

This is one reason why I like the idea of class-action lawsuits. I know that to many, they are just a cash grab for lawyers, which they are, but sometimes it is the only reasonable way to get some type of compensation for something that was the fault of the manufacturer.

mreg376 said:
And you think that the decision as to whether the "upgrade" was done correctly is left solely to the customer?
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No, I don't, but I do think the burden of proof relies on the manufacturer to show that it was not done correctly.

And, if it was a totally different part that had prematurely malfunction, such as a bad HDD when the drive was never touched, there shouldn't even be a question on the matter, the warranty should be honored.

Now, for example, if to get to the CPU, the HDD had to be removed, and it was damaged in someway while being removed, then the manufacturer should be able to prove this.
 
vertical smile said:
BTW, I am not saying Apple would honor it, I am just saying I think they should. It might require taking Apple to court which could be much more expensive than the cost of the repair, or maybe the whole Mac.

This is one reason why I like the idea of class-action lawsuits. I know that to many, they are just a cash grab for lawyers, which they are, but sometimes it is the only reasonable way to get some type of compensation for something that was the fault of the manufacturer.

No, I don't, but I do think the burden of proof relies on the manufacturer to show that it was not done correctly.

And, if it was a totally different part that had prematurely malfunction, such as a bad HDD when the drive was never touched, there shouldn't even be a question on the matter, the warranty should be honored.

Now, for example, if to get to the CPU, the HDD had to be removed, and it was damaged in someway be being removed, then the manufacturer should be able to prove this.
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I agree with you totally, on what SHOULD happen, although I don't think that Magnuson-Moss prohibits all designations by a manufacturer as to what is user-upgradeable and what isn't. Otherwise warranties would simply be too onerous and costly for manufacturers to provide. Interestingly, the recent article being constantly posted about Magnuson-Moss letters being sent to manufacturers about possible violations shows that it did NOT include letters to any computer manufacturers.

Actually this would be ripe for a class action on the issue of Apple's refusal to work on any machine that has been opened. And ironically the one person on this forum who claims it won't happen can be Apple's first witness... :)
 
mreg376 said:
I agree with you totally, on what SHOULD happen, although I don't think that Magnuson-Moss prohibits all designations by a manufacturer as to what is user-upgradeable and what isn't. Otherwise warranties would simply be too onerous and costly for manufacturers to provide.

Actually this would be ripe for a class action on the issue of Apple's refusal to work on any machine that has been opened. And ironically the one person on this forum who claims it won't happen can be Apple's first witness... :)
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This is no such thing as "user-upgradeable".

Everything is replaceable, assuming you have the ability to do so.

The FTC has only made one exception that I am aware of and it has to do with security mechanism in cars.

mreg376 said:
Interestingly, the recent article being constantly posted about Magnuson-Moss letters being sent to manufacturers about possible violations shows that it did NOT include letters to any computer manufacturers.
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Really? The FTC sent it to ASUS.
 
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tubeexperience said:
It's not a problem because the issue was covered by the warranty.
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The issue may be covered by the warranty, but when someone is standing in an Apple store with a computer that needs service, and Apple refuses to service the machine because it has been forced open, that's what most rational people would call a "problem."
 
mreg376 said:
The issue may be covered by the warranty, but when someone is standing in an Apple store with a computer that needs service, and Apple refuses to service the machine because it has been forced open, that's what most rational people would call a "problem."
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Nothing has been "forced open"

All one does is to cut some tape and then replaced the tape afterward.
 
Get the 17 and later if you feel as if the cpu is holding you back, upgrade it to the i7 7700k.
 
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