Does anyone know if Caldigit TS3+ with M1 Pro / Max have any issues with dual monitors using the doc with 1 thunderbolt cable?
I just got a macbook air M1 Mac and was disappointed that dual monitors did not work with my TS3+ and Caldigit said it was the chip's fault but M1 Pro / Max do work with the TS3+. That's what they said but not sure if there are any issues with this setup or not.
Thanks,
-- Jorge
I purchased a 16' M1 Max and also have a Caldigit TS3+, with a dual monitor setup. I also have issues, but only when connecting the M1 Max. Connecting my '17 Macbook Pro with 16gb ram, works fine, however.
After troubleshooting the **** out of the issue, I have been able to determine that with the M1 Max, the following setup does not work for me:
Computer: TB3 cable to TS3+,
Display 1: DP out on TS3+ to DP on Dell 4K Monitor
Display 2: USB-C out on TS3+ to DP on Dell 4K Monitor
This setup works perfectly with my '17 Macbook Pro, but does not work when using my M1 Max Macbook Pro at 60hz (it does work at 30hz).
The following setup does work for my M1 Max Macbook Pro:
Computer: TB3 cable to TS3+,
Display 1: DP out on TS3+ to HDMI on Dell 4K Monitor
Display 2: USB-C to HDMI adapter on TS3+ then HDMI to HDMI on Dell 4K Monitor
This setup works with 60hz.
The TS3+ dock definitely has some quirks to it, despite what Caldigit says or claims, however in this case, I'm fairly confident the issue is my M1 Max, as certain keys on the internal keyboard become non-responsive at times. As a result, I'm returning the M1 Max for a new one. I realize the pandemic has screwed up a lot of things, however Apple's response to the situation with my computer is pretty pathetic. Senior tech support not only has asked me to help them troubleshoot the issues with them (not in an effort to fix it with my computer, but because I'm guessing this has been a recurrent issue that has been reported with them). Meanwhile, I had to go into the apple store just to get someone to agree to extend the return deadline, so I could use the M1 Max with an external keyboard until they can ship a new one in December. Phone support said they weren't able to do anything. The amount of time I have wasted (not to mention the new cables I had to buy to troubleshoot the issues) are unacceptable. All of this on top of Monterey being buggy as hell for certain functions and having to reinstall the OS three times just to get it stable. I'm not sure what they should have done, but it certainly would have been nice if they offered me some money off my purchase or something else for all the ********. I love Apple products, and have literally used them since the 90s, but this definitely rubbed me the wrong way. Btw, in order to "exchange" the product, I had to put another $3,500 on my cc as they "couldn't" just input an order for a replacement/exchange without it.
Bottom line to OP, I'm fairly certain some of these new MB Pros are duds, and that is what is causing the majority of the issues.