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Can no longer print password protected Word documents
- Thread starter P_Watt
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FreakinEurekan
macrumors G3
you mean in Pages? Or Preview?
If it's working in other apps and not just Office (Word), I'd guess a Microsoft issue.
In Word app in all cases. Prints from Word on the Mac, but not from Word on the ipad and iphone.
Preview will not open Word documents directly.
"Quick look" will open it and print it.
Pages in ipad will print it, but then it is no longer a docx at that point
Really asking if you or other members have the same problem using Word in 26.6 with a password protected docx.
Last edited:
Mousse
macrumors 601
Sensitivity labels is a MS thing. You can remove/revoke the sensitivity label on Office on the Mac, provided you have authorization.
To remove a sensitivity label that has already been applied to a file, unselect it from the sensitivity bar or theSensitivity menu in the Home tab. If your organization requires the file to be labeled, you will not be able to remove the label.
Like I said, Sensitivity label does not exist, so I can't remove it.
I'm treating this as the last straw, I'm deleting all Microslop apps, ending my subscription.
Reverend Benny
macrumors 68000
What type of subscription do you have? Is it your own "private" subscription or a company version?
Is your phone also a managed company phone that's managed or private phone?
Do you have Onedrive and word on your phone that's synced to your mac?
Try and log in and out of the MS services on your phone, make sure that the files are synced to your MS account and see if the label appears again.
Longshot: Someone in the forum mentioned issues with 26.6 and MS365, sounded more like an enterprise issue but who knows, might affect other versions. Has it worked before you updated?
Been printing this docx for years.
Only just gone crazy, coukdnt swear to it being 26.6 or 26.5
private iphone and ipad, individual 365 sub. Don't work for anyone any mire!
Document was stored in One Drive doesn't print
Moved to iCloud Drive, still doesn't print.
I just wish soneone would add a password to their docx and try it on their phone or ipad. I appreciate the theoretical possibilities but a straight test would clinch it.
There must be someone with a mac and an ipad who is daft enough to use Word who can test it their end.
Have you tried copying it and see if the copy prints? I have known that work when a document is locked for no reason.
Report the issue to Microsoft. I agree it's imperfect but for a lot of tasks, it's the only option. Seems extreme to rage quit. I think you found a bug and are reporting it to us instead of the proper channel man.
I'm not situated to readily reproduce this bug for you, but based on the facts you've provided, you're best situated to have found a Microsoft Office bug (regular printing of a password protected file).
I'm not situated to readily reproduce this bug for you, but based on the facts you've provided, you're best situated to have found a Microsoft Office bug (regular printing of a password protected file).
gwang73
macrumors 68030
I password protected a Word doc on my Mac and have the same issue as you and unable to print w/Word on the iPad app with the same error message. I almost never use a password protected doc so have no idea when the issue started but it does look like a MS bug, not an iOS bug to me.
I'm on iOS 26.6.1 and MacOS 26.6.2.