I got exactly the same error on Apple mail in my macbook, and i solved it by deleting the login items for mobile account in my keychain. i guess iCloud was messed with the passwords saved in the keychain.
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Can't login to my iCloud account....
- Thread starter ToddJ
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Wow - that seems to have worked.
At least for now. The problem seems intermittent. I can log in to iCloud and see my email there; only Mail.app was on-again off-again - after changing the primary email on appleid.apple.com it seems to work - I had to enter the password a few more times, clicking the "remember this password" checkbox each time. Now it's working.
I'll get back to this thread should it stop working - but for now, thanks!! Any idea as to why this is happening?
Hi,
I found the issue and found a small workaround, I posted it to several support request upon the apple forum until somebody told me about the solution in this forum to change the primary address... unfortunately appleid.apple.com is not working at the moment.
her eis what I found:https://discussions.apple.com/message/16344680#16344680
I found the issue and found a small workaround, I posted it to several support request upon the apple forum until somebody told me about the solution in this forum to change the primary address... unfortunately appleid.apple.com is not working at the moment.
her eis what I found:https://discussions.apple.com/message/16344680#16344680
It is FUBAR at this point
Supplied remedies do not work 100% of the time and even the iCloud webmail is tossing errors and working at a snail's pace. I bet they'll have it fixed by EOD, but right now Apple has major egg on its face and the "effortless" "don't think about it" iCloud promises made by Steve are crashing on the rocky shore of underestimated traffic and incomplete configuration testing.
Supplied remedies do not work 100% of the time and even the iCloud webmail is tossing errors and working at a snail's pace. I bet they'll have it fixed by EOD, but right now Apple has major egg on its face and the "effortless" "don't think about it" iCloud promises made by Steve are crashing on the rocky shore of underestimated traffic and incomplete configuration testing.
Been on chat with MobileMe about this since 1030AM....3 hours..I thought it was because I transitioned to iCloud from MobileMe. When the transition took place it made me use my ME.com email address. Even though that isn't my regular Apple ID. The end results I got was this from Apple:
"I just found out this is currently a known issue on the 10.7.2 operating system. I am going to let the iCloud Engineers your having this issue also. There should be a fix on the next available update".
Then I was also told I want be able to change my iCloud sign in user name from the me.com address? Any truth to this?
"I just found out this is currently a known issue on the 10.7.2 operating system. I am going to let the iCloud Engineers your having this issue also. There should be a fix on the next available update".
Then I was also told I want be able to change my iCloud sign in user name from the me.com address? Any truth to this?
What did apple do during BETA?
This is inexcusable as BETA ran for months to hash out all these issues. Planing for capacity did not take place... How embarrassing after all the talk of mobile.me shortcomings...
As noted above, if you remove all keychain entries related to me.com, mail appears to successfully connect however it is painfully slow...
This is inexcusable as BETA ran for months to hash out all these issues. Planing for capacity did not take place... How embarrassing after all the talk of mobile.me shortcomings...
As noted above, if you remove all keychain entries related to me.com, mail appears to successfully connect however it is painfully slow...
Same issue on all devices
I believe I just found a solution. I did update my MacBook Pro yesterday to 10.7.2, but do not think this has any issue with the "Password" problems. I went to https://appleid.apple.com and noticed my previous password for my apple I.D. did not meet the "New" Password criteria. Once I changed my password and updated the same on each device: iPad, iPhone 4, MacBook Pro... all was good again!!! Hope this helps.
I believe I just found a solution. I did update my MacBook Pro yesterday to 10.7.2, but do not think this has any issue with the "Password" problems. I went to https://appleid.apple.com and noticed my previous password for my apple I.D. did not meet the "New" Password criteria. Once I changed my password and updated the same on each device: iPad, iPhone 4, MacBook Pro... all was good again!!! Hope this helps.
I completely agree. I can not for the life of me believe that I can not change my user name. I use xxxxxxxx@gmail.com for my Apple ID and everything I do. Even being a MobileMe customer, I never used the ME.com address other than setting it up. So now when I did the transition over it made me use my ME.com address.
Does anyone know how to change this so I can use my xxxxxxx@gmail.com for everything? No one knows my ME.com, so I can't receive texts on my iPad, etc without them knowing....Very frustrated with all of this.
Are you running Peer Guardian or similar?
I had experienced the same problems, and a Google Search brought me to your post.
Check with your allowed port settings. I've confirmed that some ports utilized by iCloud are not allowed by default. For example, I had to manually allow certain ports in order for iCloud to work through Mail. You can view your Blocked Address Log to determine if this is the case.
My problem has been solved; I hope the same can be said for you after this if you haven't already resolved it!
I had experienced the same problems, and a Google Search brought me to your post.
Check with your allowed port settings. I've confirmed that some ports utilized by iCloud are not allowed by default. For example, I had to manually allow certain ports in order for iCloud to work through Mail. You can view your Blocked Address Log to determine if this is the case.
My problem has been solved; I hope the same can be said for you after this if you haven't already resolved it!
Update: No, didn't work. The problem returned shortly thereafter. Later Apple posted an update on the iCloud status page acknowledging the problem - from what I can see email was down for "some users" from 8:00 am PDT to 10/13/2011 12:08 PDT...
http://www.apple.com/support/icloud/systemstatus/
From Apple's discussion thread it still doesn't seem to work for some though.
For me, it works now, knock on wood. But this problem was definitely just Apple server side - probably iCloud melting down under the onslaught of millions of new users.
Fix fix fix
Ok boys and girls I think I have found the fix and it is working for me so far so I wanted to share....
Mail > Preferences> Accounts> iCloud> Account Information Tab> Bottom of screen TLS certificate> click on the arrow and place the number in the box versus none> Advanced Tab> Bottom of the screen uncheck use Idle command if server supports it..... Save....
Mine is working great so far hope you have the same experience...
Ok boys and girls I think I have found the fix and it is working for me so far so I wanted to share....
Mail > Preferences> Accounts> iCloud> Account Information Tab> Bottom of screen TLS certificate> click on the arrow and place the number in the box versus none> Advanced Tab> Bottom of the screen uncheck use Idle command if server supports it..... Save....
Mine is working great so far hope you have the same experience...
Nah - iCloud was down for "some" people - nothing you can do client side. Maybe you entered your "fix" just as they brought the servers back up?
Waste of time IMO. The default settings for iCloud work just fine. The service itself is flakey.