Can’t print return label

[iAdamator]

So you just tried chat again and got a more helpful rep?

I never got the label that was supposed to be emailed to me. Been way over 48 hours.

 

[Mrggg]

I searched in google for my local apple store. When that came up, it offered a chat option, as well as phone and something else. I knew the phone would just go to Apple support, and not my local store - I did that before. So I hoped that the chat would be my store, but it wasn't. I told the person that I had waited more than 48 hours for the emailed FedEX label, and could they help me to return it to my store. I asked for some way to skip the line. Instead, they offered my the FedEx pickup . It has now been picked up ( without needing the label, FedEx put the label on it ).

 

[DeltaMac]

Seems like it would have been faster to drive to Cupertino, and pick up your label in person .

 

[iAdamator]

Great. So if I goto my local store I can just choose the chat option?

Edit: not seeing the chat option for my
Store. How did you find it?

 

[0128672]

Great. So if I goto my local store I can just choose the chat option?

Edit: not seeing the chat option for my
Store. How did you find it?

Apple doesn't offer local store chat; there's only support or retail store chat teams.

 

[iAdamator]

I was able to chat today similar to how you did and I got FedEx coming tomorrow with a label. Thank you for the help!

 

[iAdamator]

Is it normal that my return is apparently going to “A.R.“ In Lebanon, TN?

 

[0128672]

Is it normal that my return is apparently going to “A.R.“ In Lebanon, TN?

Yes that's completely normal. AR = Apple Returns