Chances of out-of-warranty free replacement on iPhone 3GS?

[Applejuiced]

Look at it this way. The warranty that any corporation provides is arbitrary. Dyson, for example, provides a three year manufacturer's warranty on its vacuum cleaners.

In the UK and Europe these manufacturer's warranties are in addition to 'statutory rights', that is; the right of the consumer to a product that performs reasonably.

Apple don't have to provide a warranty at all or they could provide one that was 1 month long. it doesn't matter. The point of consumer laws is that they disregard the manufacturer's arbitrary notion of what they consider to be a reasonable time. The law takes this notion out of the manufacturer's hands and makes it non-arbitrary. This is a good thing for the consumer because it enables a third party, the law, to make a judgement on what is a reasonable amount of time for a product to work.

It should be the right of every consumer to be able to avail themselves of this. It's a shame citizens of the US don't appear to have that opportunity.

Interesting.
I heard about that act before.
But who decides what is a reasonable amount of time for each product to function properly?
Like they have a preset document that says cellphones 2 years, a fridge 3 years, a washer 3 and so on for particular devices?
Or is it up to the judge on each case to decide?

 

[OllyW]

But who decides what is a reasonable amount of time for each product to function properly?

The iPhone is sold with contracts lasting up to 2 years, so the product should expected to work for at least that period if not longer.

 

[Applejuiced]

The iPhone is sold with contracts lasting up to 2 years, so the product should expected to work for at least that period if not longer.

Is that the law or a guess?
What about other household items for example?
Is it up to a judge to determine?

 

[JayLenochiniMac]

What is the value of a brand new 3GS with 60 days of warranty?

I sold my wife's 2 week old refurbed 3GS (32 GB) for $454 through eBay, although it was jailbroken and unlocked. It'll be worth less if it's not jailbroken and unlocked.

 

[jonnyb]

Well I needn't have worried and I needn't have brushed up on any laws. I took my 3GS to the spectacular new Covent Garden store this lunchtime and the genius fixed it for me in 5 minutes. No charge. He seemed to know immediately what the problem was and what the solution was - it was a loose connection to the touch controller.

Apple come up trumps in the customer service department once again.

 

[langers2010]

Well I needn't have worried and I needn't have brushed up on any laws. I took my 3GS to the spectacular new Covent Garden store this lunchtime and the genius fixed it for me in 5 minutes. No charge. He seemed to know immediately what the problem was and what the solution was - it was a loose connection to the touch controller.

Apple come up trumps in the customer service department once again.

glad to hear it buddy. gonna have to check out the new store when im next in town - walked through covent garden on friday eve and it was full of press and looked awesome.