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Cingular Store Employee: iPhone is No Longer being Released

E

emanaydin

macrumors member
Original poster
Feb 6, 2007
30
0
I just got back from a mall nearby, and on my way out I passed a cingular store and decided to go in and ask about the iPhone just for the hell of it. The response was rather shocking. As i brought up the iPhone, he cut me off and said "it's not coming out anymore". I was like, wait wat?.. He explained how his manager went to a conference in vegas where they claimed that cingular will no longer release it as it has too many flaws and it will either not come out at all or be delayed for about a year.

Now we all know cingular sales in PDA/Smartphones are going down because everyone is waiting for the iPhone, so my immediate thought is that the higher ranks in cingular are now telling all employees that the iPhone is no longer coming out or will be delayed for a large amount of time so that the sales in other pda/smartphones will go back up. If i was an idiot, i'd probably fall for it and go with the cingular 8525, but for one i will never get a windows mobile fone, and two.. it's DEF still releasing. f'n idiot..
 
um okay, so one store employee is what makes you think Cingular is changing their marketing tactics?
they mention the iPhone front and center on their site.

more likely the guy was just being a jerk because he could. (and probably has to field questions all day about the iPhone)
 
well obviously.. relax its not like i believed him, i laughed at him. i just thought it was funny and figured i'd bring it up lol
 
If you didn't want this thread to turn into a series of "Bullpoop!" calls, you should've titled it "Some Cingular Jackass: iPhone Is No Longer Being Released".

Those people are, like, failed used car salesmen.
 
emanaydin said:
I just got back from a mall nearby, and on my way out I passed a cingular store and decided to go in and ask about the iPhone just for the hell of it. The response was rather shocking. As i brought up the iPhone, he cut me off and said "it's not coming out anymore". I was like, wait wat?.. He explained how his manager went to a conference in vegas where they claimed that cingular will no longer release it as it has too many flaws and it will either not come out at all or be delayed for about a year.

Now we all know cingular sales in PDA/Smartphones are going down because everyone is waiting for the iPhone, so my immediate thought is that the higher ranks in cingular are now telling all employees that the iPhone is no longer coming out or will be delayed for a large amount of time so that the sales in other pda/smartphones will go back up. If i was an idiot, i'd probably fall for it and go with the cingular 8525, but for one i will never get a windows mobile fone, and two.. it's DEF still releasing. f'n idiot..
Click to expand...

No in my area they are telling people the same thing! I went in the other day to buy a new charger for my phone (mine broke) and one guy asked "what is this new iPod phone everyone is talking about are you going to have it?" and the guy said "no our manager was told they will not have it with us any more"

And I said "umm no cingular and apple are in contract" and the cingular guy was like F**k off :rolleyes:
 
neven said:
If you didn't want this thread to turn into a series of "Bullpoop!" calls, you should've titled it "Some Cingular Jackass: iPhone Is No Longer Being Released".
Click to expand...

you're right, i realized after that i should have.. i would edit it, but i don't have the power..
 
Here's what I think is going on here:

iPhone will only be available online or maybe at Apple stores and Cingular corporate stores.

Most "Cingular stores" are not company owned. They are indpendent franchises, and may not get the phone.

When the ROKR first came out, I checked at some of the "Cingular" stores and they told me they don't carry it, but that the corporate store down the street should have 'em.

B
 
monke said:
No.



Are we really talking, or is it just our imagination? :eek: :p :D
Click to expand...

jedimindfook.gif
 
Cingular store employees are just like the general population--meaning a certain subset of them have tied their egos to Microsoft (how does this happen??) and have an emotional reaction against all things Apple.
 
Unless it's privately owned, get his ass fired. If it is privately owned, complain anyway, and if they don't do anything consult the BBB. Seriously, it pisses me off when employees are jerks like this, especially if they're giving out the wrong info to people. This is how FUD gets out.
 
solvs said:
Unless it's privately owned, get his ass fired. If it is privately owned, complain anyway, and if they don't do anything consult the BBB. Seriously, it pisses me off when employees are jerks like this, especially if they're giving out the wrong info to people. This is how FUD gets out.
Click to expand...

But when you have a metric boatload of questions about a product that isn't even out yet every day, it's understandable he'd get snappy.
I work at a toy store. We sell this thing called "webkinz." Think beanie babies with internet. Every damn day, no fewer than 2 dozen times a day, we get the questions: "do you know when they'll come in?" "Do you have the dalmation/clydesdale/koala/black lab/orange and white cat/golden retriever/chiahuahua?" "What do you mean you only have 2 kinds left?"
I've wanted to tell people that webkinz have been discontinued forever and ever.
Bad days happen to everyone.
 
solvs said:
Unless it's privately owned, get his ass fired. If it is privately owned, complain anyway, and if they don't do anything consult the BBB. Seriously, it pisses me off when employees are jerks like this, especially if they're giving out the wrong info to people. This is how FUD gets out.
Click to expand...

Are you serious?

Its some guy who works at a Mall...not the CEO of Cingular. You want to fire some guy from his low paying job just because he doesn't know everything about a product that no one knows anything about...:rolleyes:
 
katie ta achoo said:
Bad days happen to everyone.
Click to expand...

I've been there. Still am kinda. But you aren't telling people that. He is. He isn't doing his job, and I'm guessing this isn't the first time he's said this. How angry would you be as a consumer if you trusted him and he turned out to be a liar? Worse, a rude liar.

If I did anything like this now, I'd be fired in a heartbeat, and I'd deserve it.
 
CHROMEDOME said:
You want to fire some guy from his low paying job just because he doesn't know everything about a product that no one knows anything about...:rolleyes:
Click to expand...

No, I'd fire him for not doing his job. For deliberately giving out false information that could cost the companies involved business. I've worked with people like this in the past, and it makes it tougher for the rest of us. I've also had to go through this when I'm out there shopping for myself. Customer service is dropping in this country, and it sucks if he's some minimum wage paid lackey, believe me I've been there too, but he still has a job to do, and if can't do it, he shouldn't work there.

Frankly, I don't understand why people put up with this.
 
solvs said:
No, I'd fire him for not doing his job. For deliberately giving out false information that could cost the companies involved business. I've worked with people like this in the past, and it makes it tougher for the rest of us. I've also had to go through this when I'm out there shopping for myself. Customer service is dropping in this country, and it sucks if he's some minimum wage paid lackey, believe me I've been there too, but he still has a job to do, and if can't do it, he shouldn't work there.

Frankly, I don't understand why people put up with this.
Click to expand...

I agree 100%. Customer service has been getting very bad. I great example of this is at your local Gamestop. Just go in and ask about the PS3, you will hear all sorts of lies and BS. For a month period, they were telling everyone who asked about a PS3 that they catch fire and are all being recalled and canceled. Of course, with nothing to back it up.

I don't care how much, or how little you are paid. If you got a job to do, you need to do it or get fired. I have a very good friend who owns a pizza joint, I have watched him fire many people over the years for treating customers poorly. The common response from the employee is, who cares its just a minimum wage job.

Anyway, I would also recommend complaining to the management. Then check back next week to see if its been resolved. Otherwise, call the corp office and make a formal complaint.
 
@ /dev/toaster

Ya I remember when the Wii came out (prob like the 6th day after the offical lanch) I went to the game store in my area (was an eb games now gamestop) to buy my friend a birthday pres. and I was like so when you getting some wiis in (as a joke I know one of the guys in there) and another guy who worked there (I had never seen him jumped up) and was like (in a very loud voice so everyone could hear him) WE ARE GETTING 50 Wiis IN ON MONDAY!!

And this one kid was like MOM HEAR THAT LETS COME BACK ON MONDAY.

I was like how can you say that I know alot of people wont belive that but people who dont know much about games might.
 
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