I could be terribly wrong, but that's how the things are going in Belgium (maybe in Europe as a whole, I'm not sure). I've ordered my first G5 as BTO -- and returned the thing after appr. 10 days, getting another one as a replacement.
Is that different in the US?
If you order one of the default models, you're fine. It's custom stuff they are much more restrictive about.
It makes sense, though. They have one of the leanest and most efficient manufacturing and supply chains in the business. If I remember correctly, they have less than a week's supply on hand at any one time. Custom stuff being returned and re-worked on a regular basis would really mess that up.