iPad Air Dead pixels on new iPad Air 4

[BigMcGuire]

The Air 4 I used last night - no dead pixels and no light bleed. It was perfect.

 

[Apple_Robert]

Just got back swapping my defective iPad for a new one. They gave me a brand new retail unit, no refurb for me

You are one of the Apple exceptions.

 

[Bethanie21]

yep, that's how it is once your return window closes.

Warranty applies if the product is defective. I didn’t choose to return the iPad, it had dead pixels. Apple replaced it with a brand new unit.

 

[Bethanie21]

You are one of the Apple exceptions.

Indeed! I think the store having no stock of my particular iPad helped, they had to order one in.

 

[Tsepz]

Just got back swapping my defective iPad for a new one. They gave me a brand new retail unit, no refurb for me

Congratulations! Thank goodness they gave you a new one, was going to say I would also lose it if they gave me a refurb, not sure how a situation like this would have gone down here in South Africa, but I would have made a big noise about it.

 

[hatchettjack]

They did the right thing! Sometimes they need to be nudged in the right direction! Congrats

 

[Lihp8270]

Congratulations! Thank goodness they gave you a new one, was going to say I would also lose it if they gave me a refurb, not sure how a situation like this would have gone down here in South Africa, but I would have made a big noise about it.

I had a 2021 Alienware m17 r3 laptop with a faulty logic board. The thing was only 3 days old and they wanted to repair it with refurb parts.
£2300 3 days old and refurbished parts for repair?

I just gave it them back and told them to refund Me. Bought the m1 MBP instead. Got hold of a PS5 and saved a load of cash

 

[VaruLV]

I had a 2021 Alienware m17 r3 laptop with a faulty logic board. The thing was only 3 days old and they wanted to repair it with refurb parts.
£2300 3 days old and refurbished parts for repair?

I just gave it them back and told them to refund Me. Bought the m1 MBP instead. Got hold of a PS5 and saved a load of cash

You should rub it in at some point, let them see how sh*tty their CS is.

 

[daabido]

You should rub it in at some point, let them see how sh*tty their CS is.

 

[Lihp8270]

You should rub it in at some point, let them see how sh*tty their CS is.

They still haven’t put my review on the store.....