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rigormortis

macrumors 68000
Original poster
Jun 11, 2009
1,813
229
can a few people here reply to me and tell me if their iPhones are clearing their diagnostic data ?

you connect your iPhone or iPad running iOS 8.xx to iTunes.
you have your iPhone set to automatically send to apple.
you have your iPhone also set to share with app developers.

once you sync or backup your device to iTunes, it is supposed to transmit the logs and then remove them from the iPhone

my logs are not being removed. and its the same on both devices.
i asked the geniuses and 3 of them said it stays on the phone, i think they are wrong

is this how iOS 8 works now?
does iOS 8 now keep logs on the phone for a fixed amount of time?

can you please try

sync and backup your iPhone to iTunes
afterwards go to
settings
privacy
diagnostic & usage
diagnostic & usage data

that screen should be empty.

but my devices are keeping those logs forever. i got stuff from 8-18-15 when i last erased my iPhone

clearing iPhone and iPad console logs and erasing all my backups didn't help
i had over 17 gigs of logs on my mac. (iPad and iPhone logs only)

i think ill try doing a fresh iOS install. if people say their iPhones are normal
I'm pretty sure i already tried the fresh iOS install , because i had to get rid of iOS 8 beta.

maybe i have a internet problem and it can't reach the diagnostic server , so the stuff stays, i don't know
 
Last edited:

ipooed

macrumors 6502a
Sep 10, 2014
638
271
Mine always get removed after syncing with iTunes and they always have....
 

rigormortis

macrumors 68000
Original poster
Jun 11, 2009
1,813
229
Today after syncing more music, I am on 8.3 don't know if that makes a difference

thanks for replying. I'm stumped. i guess I'm going to delete my entire library and reimport it. after i try dfu i guess.

i got the other problem too. i am pretty sure its photos. iTunes says i have
4.31 gb photos 20 gigs of other
the iPhone says i have 24.4 in photos and camera
videos is 23.8 gb as reported by the iPhone and 23.7 in as reported by Itunes
 
Last edited:

rigormortis

macrumors 68000
Original poster
Jun 11, 2009
1,813
229
its only supposed to clear diag logs when u sync, and not backup. but its still not clearing.
i even tethered to another phone to rule out my uverse!
 
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