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Also, I wouldn't drink near my computer.

The stupid part is that I wasn't just sitting there with my glass of water. I was walking passed my laptop, intending to set the glass on the far end of the table, and slipped on something (damn hardwood floors). The glass took a funny bounce, and SPLASH! The screen went blank. Had I not slipped, or had the glass took a slightly different turn as it fell, I'd have never been in this situation.
 
The stupid part is that I wasn't just sitting there with my glass of water. I was walking passed my laptop, intending to set the glass on the far end of the table, and slipped on something (damn hardwood floors). The glass took a funny bounce, and SPLASH! The screen went blank. Had I not slipped, or had the glass took a slightly different turn as it fell, I'd have never been in this situation.

That always sucks, and I hope it all works out for you. But please don't lie about it. That just makes it worse.
 
I wouldn't try to say that the macbook "suddenly" stopped working. I would be honest and say that some liquid got on it. It is my fault, and I can't expect someone to pay for my error in judgement. Also, I wouldn't drink near my computer.
:rolleyes:

Oh, shove it.
 
:rolleyes:

Oh, shove it.

If you don't have a sense of right or wrong, that's fine, but I was trying to make sure the OP doesn't feel that being dishonest is the only way to go. Accidents happen. We have to learn how to take responsibility for them. Being dishonest isn't the way to go. If you believe it is, then go ahead, but don't encourage others to do the same, that just ruins customer service for those of us who are honest.
 
That always sucks, and I hope it all works out for you. But please don't lie about it. That just makes it worse.

I have a bit of experience here. It is better to omit the spill from the report. If a spill is mentioned, they are forced to invalidate the warranty. But if it is omitted, the technician working on it has the option to be nice or not. I worked in a repair shop some years ago and have seen how the wrong words from a customer can cost a lot of money.

I know it's a fine line between a lie and an omission, but as the lawyers and accountants rig the system against the customers, it's best to leave options open instead of closing them right away.
 
I have a bit of experience here. It is better to omit the spill from the report. If a spill is mentioned, they are forced to invalidate the warranty. But if it is omitted, the technician working on it has the option to be nice or not. I worked in a repair shop some years ago and have seen how the wrong words from a customer can cost a lot of money.

I know it's a fine line between a lie and an omission, but as the lawyers and accountants rig the system against the customers, it's best to leave options open instead of closing them right away.

If you don't say anything, and just let the Genius look at it, then I guess that would be ok. However, if he asks you about a spill, it would be wrong to lie about it. Again, I hope it works out.
 
If you don't say anything, and just let the Genius look at it, then I guess that would be ok. However, if he asks you about a spill, it would be wrong to lie about it. Again, I hope it works out.

You're not the person with a $1,500 brick, either. Suppose the glass hit the computer when it slipped from his grasp and the impact killed it, not the splash. There's no way to know, so there's no reason to offer that to the Apple Store "Genius"

The MacBook suddenly stopped working.
 
That's part of what sucks about the industry; I know, I used to be a technician, but that was many, many years ago. If there's any admission of an accident, the warranty is automatically voided.

But there is an important point about the design there. It's been a standard practice to put covers over the components (usually a sheet between the keyboard and everything else) to protect from casual spills. This is really the first time I've seen a laptop drop dead from a spill. It usually takes a full immersion to cause a disaster. At least, that's the way things used to be. I would have to look into the current industry practices to know if that's still standard.

Anyways, as I'm working on a contract out of the country, having my own desktop is really inconvenient. And it may be that I can't send it in for repair until I get home at the end of July. And since I'm away from home, I don't have any of my tools or a decent workbench to do repairs. I think I may be really badly screwed on this one.

And thanks for the sympathy everyone!

No sympathy from me, but you have my gratitude for creating an amusingly sordid spectacle!

You're careless enough to spill water on your laptop, irresponsible enough not to have backed up your data, ethically flexible enough to plan to scam Apple and sufficiently egotistical to blame an entire industry for your incompetence.

Classic! Have you thought about a career in politics?
 
Let there be light!

Patience is not one of my virtues. We had a nice, dry, warm wind blowing in the window all day. That's essentially the perfect conditions to dry out electronics. So, I tried plugging in the power cord just now. I know I should have waited, but, as stated, patience is not one of my virtues.

The little green light came on!

Feeling adventurous, I risked pressing the power button. The screen lit up, and HUZZAH! I was treated to the most glorious Mac chime ever known to mankind! My beloved MacBook booted without a single problem.

I didn't want to press my luck, so I shut it back down fairly quickly. I'll let it sit powerless for another night. But, I know that it works. I know my data is intact. I still need to run through testing the various components, but at least I can boot and get my data.

Lessons learned:

1 - As I am a clumsy oaf, I should not carry any liquids within ten feet of any computer (except the ones at work, coffee makes my programs work).

2 - I should not have panicked as much as I did.

3 - Patience is a virtue that I lack.

4 - Copius prayers to St. Isodore help. Prayers from our fellow forum member Father Jack help too.

And to MacGuffin, Yes, I did try to keep a sense of humour in this drama. Thanks for appreciating that. And yes, I have considered a career in politics.
 
Cool. I find that sometimes electronics have ways of coming through for you despite what happens to them :rolleyes: . I've been lucky quite a lot of times: when I dropped wy camera in a cup of water (don't ask), when my humidifier broke and spilled all over my alarm clock, and many, many more. That's good to hear your MB pulled through for you, maybe you should buy it a little raincoat just in case :D .
 
WD = Water Displacement
40 = 40th try.

look it up.

I'm recommending it as a last resort. However the OP must be willing to open the computer first.
The problem with WD40 is the smell ........ it will remain for quite a long time.
If the computer is returned to Apple, the smell will give the game away. :eek:

FJ
 
The problem with WD40 is the smell ........ it will remain for quite a long time.
If the computer is returned to Apple, the smell will give the game away. :eek:

FJ

i was just saying as a last resort, meaning apple wont take it back.

There are ways to identify something thats been spilled on I'm sure, depends whether the person looking at it is knowledgeable. Apple will save money that way easily.
 
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