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AndrewTyler

macrumors newbie
May 14, 2018
5
0
You do understand this is a discussion forum where people post their experiences. Someone posting that they are seeing or not seeing an issue doesn't somehow imply that everyone else is having it or no one else is having it, unless that person actually says that. In the case of a lot of these posters they are posting their experiences with it without saying that no one else has the issue. Not sure how somehow twisting what they are saying and being confrontational about it is doing anyone or anything any good.

I understand very well. I understand that this is a thread for people looking for a solution to a known issue with iOS (just because message boards haven't lit up like a Christmas tree doesn't mean it's not a known issue). And worse, it's an issue for which Apple has no solution yet — they literally admitted this to me.

Those of us dealing with this are on this thread hoping someone else has a fix. It's frustrating that people like you come on and question if this is really happening, or debate its frequency, or simply share your life experience and tell those who are frustrated with this how awesome it is that your phone still works fine. Is that doing anyone or anything any good? We already know every phone doesn't have this problem. We wants phones that work, not a show of hands. Sweet Jesus.

But yea, you're right. Let's talk about our personal experiences. Let's share. I'm going to go over to a message board about lung cancer right now and tell all the patients looking for advice on treatment how I've smoked for 15 years but haven't gotten sick. Must not be the cigarettes. Super helpful. Home run.
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I am on public wifi all day with iPad and iPhone both on iOS 11.4 b5. I have had no issues with public wifi since iOS 11 early betas.

You have been a member of MacRumors for 1 day and think your problem is everyone's.

Not saying you are, but you are starting to sound very trollish.

Just looking for a fix. Congratulations on your phone.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
I understand very well. I understand that this is a thread for people looking for a solution to a known issue with iOS (just because message boards haven't lit up like a Christmas tree doesn't mean it's not a known issue). And worse, it's an issue for which Apple has no solution yet — they literally admitted this to me.

Those of us dealing with this are on this thread hoping someone else has a fix. It's frustrating that people like you come on and question if this is really happening, or debate its frequency, or simply share your life experience and tell those who are frustrated with this how awesome it is that your phone still works fine. Is that doing anyone or anything any good? We already know every phone doesn't have this problem. We wants phones that work, not a show of hands. Sweet Jesus.

But yea, you're right. Let's talk about our personal experiences. Let's share. I'm going to go over to a message board about lung cancer right now and tell all the patients looking for advice on treatment how I've smoked for 15 years but haven't gotten sick. Must not be the cigarettes. Super helpful. Home run.
[doublepost=1526442453][/doublepost]

Just looking for a fix. Congratulations on your phone.
Well, if we are going to go down the path of logical fallacies too, we definitely won't be getting anywhere.

It's not like it would be useful to figure out what might be behind it and why there are differences between different experiences, especially when there are those who aren't experiencing the issues and those who are. Apparently just complaining would somehow magically result in something, especially if it's done in a hyperbolic and confrontational manner.

Good luck.
 
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Banglazed

macrumors 603
Apr 17, 2017
5,014
9,514
Cupertino, CA
I have no issues whatsoever connecting to public WiFi anywhere. The problem could also stem from enterprise network infrastructure. I had worked in an IT division at an education institution before where students had to login using their credential after a successful login would prompt to install a wireless profile to authenticate. Students would complain either trouble connecting or getting booted out but eventually it was rectify through Cisco. If you still have problem, email the IT division at the institution and they will create a troubleshoot ticket to look into it.
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It's not hysteria. It's 100 percent accurate.

Forgetting networks, logging in through browsers using Apple.com and router IP addresses, restarting devices, resetting network settings, restoring the device... nothing works.

I've spoken to Apple three times — including a long talk with the most senior tech people they have (the ones who actually call you on the phone). I also schlepped to the Genius Bar and spoke with the most senior person there. All the same answer — which is to say none at all.

They're embarrassed when they talk to you, because they don't have a solution. There's no way to fix it yet, which means we all have to wait until the next iOS update. I read the notes myself on the internal Genius Wiki.

Any Apple user who relies on WiFi networks that have a captive portal page, which is a very large number of Apple users, is simply ****ed.

WiFi captive portal are used by enterprise network solution for guest WiFi which most enterprise use Cisco network switch / Cisco AP or Aruba AP, even in education institution. You can't blatantly blame Apple without first blaming said network provided by third party. If you want to fix this problem, speak to said company which offers said WiFi. If there is a real issue, their network team can reevaluation their wireless AP configuration and contact Apple to further troubleshoot.

Ever had problem connecting to Starbucks? Now, they have changed their captive by registering your info then it will automatically logs you in without confirming anything.
 
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aristobrat

macrumors G5
Oct 14, 2005
12,292
1,403
And worse, it's an issue for which Apple has no solution yet — they literally admitted this to me.
It was an issue for all iOS 11 devices with the public WiFi where I work. The issue was that the certificate used on the network-end had expired. Other smartphones and laptops (even macOS) were staying connected just fine.

The issue with the network is not for Apple to fix, although it would have helped identify the root cause more quickly if iOS gave an error message stating why it was unjoining the network.
 
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CTHarrryH

macrumors 68030
Jul 4, 2012
2,967
1,483
Oh. For real? You're not? I'm really glad you said something, because that must mean no one is having trouble with their phones and we're all just dreaming.
Never said or implied that some might be having that problem but only pointing out that I'm not having that problem.
I do believe, however, if "everyone" was having that problem it would be on the front page of every news source.
 

Feenician

macrumors 603
Jun 13, 2016
5,313
5,100
The issue with the network is not for Apple to fix, although it would have helped identify the root cause more quickly if iOS gave an error message stating why it was unjoining the network.

I think that’s a fair comment. An even somewhat informative error helps anyone who knows what to do with it. The current trend of either no or “friendly” errors drives me crazy. Another example; the old Windows blue screen gave you obscure but useful information. The sad pseudo ascii face, not so much. Sometimes in an effort to be friendly or simple for those of us who could work with an “Invalid certificate” or “IRQ NOT LESS OR EQUAL” get gimped.
 
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Hicksmat1976

macrumors 6502
Jul 12, 2016
384
367
Manchester, England
I am required to use institutional public wifi at my work. In iOS 11 There appears to be a problem with the security settings and auto login. Specifically, public wifi networks which require a browser login will not connect fully. This has completely screwed me over. I don’t know whether this is a bug or a security feature, but either way it is unacceptable. Do not upgrade if you need to use public wifi.

going to say its a piss poor wifi implementation where you are!
 
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