Do you miss your old carrier?

[Chip NoVaMac]

Thanks for starting this thread, I'm interested to see what others think...

I'd like to know that as well.

Once you have activated the iPhone, you sign up for the AT&T website. There you have more options for service options. IMO it would have been better for them to offer it when activatng it on iTunes....

 

[strangelogic]

#!@$#$!@# att

I miss tmobile terribly. I have had to call 4 times to get them to add international calling to my phone, and that was over an hour of time on the phone. Then it's an extra 3.99 a month to get their 'discounted' international rates that are um... roughly the same a tmobiles 'regular' rates to foreign countries.

I may still cancel the att service within the first 30 days.. Signal is much less stable in my area than tmobile's. Lots of situations where the signal goes from full-bars to no-service in a span of a few seconds and then back again. And it is not the iPhone, I had a Treo a year or 2 ago that I returned after 3 weeks (due to the same thing).

Interestingly enough - with tmobile, you can turn international calling on or off from their website yourself (from day 1). With att - you have to go through an 'advanced' credit approval if you have not been with them for very long. ''Did you live at this address? Did you ever work for this company..."

Tmobile even threw out my overages the month my father died... they just looked at my history and said 'yeah - obviously it was an unusual month for you' ...

But - they don't have iPhone, and I think I'm hooked, so I guess I will look at the att coverage map and put the house on the market.

 

[iMetalG5]

anyone from central CT? please tell me your experience with ATT. Tonight at my house and around town my iPhone had trouble connecting and dropped calls. I went to the mall and I have no idea what that ATT tech did but he said maybe my iPhone will work now. I asked him what he did and he couldn't explain it to me because he was "too busy". What could he have done? The cell is still the same. They really do not want me to drop ATT its hilarious. They are doing everything they can to keep me. But I'm just not having luck with ATT at all.

 

[Clix Pix]

Don't really miss Sprint, although it was my cell phone carrier for several years. WHY don't I miss it? Because I never used the darned cell phones enough to know one way or another if the service is good! I've only had my iPhone since Friday at 6:30 PM and I think I've already used it to make more local and long-distance calls than I ever did with my other cell phones in a month or maybe even two months!

 

[mduser63]

I switched from Verizon (in the middle of my contract) and so far I don't miss it at all. Verizon is the worst company I've ever had the displeasure of dealing with. AT&T's coverage seems just as good. I haven't had any problems with no reception or dropped calls (yet anyway), and iPhone makes my old Verizon RAZR look like a joke. The plan is a lot better deal too. Verizon was expensive.

No regrets whatsoever for me. I just wish I had never gotten involved with Verizon in the first place.

 

[Chip NoVaMac]

Don't really miss Sprint, although it was my cell phone carrier for several years. WHY don't I miss it? Because I never used the darned cell phones enough to know one way or another if the service is good! I've only had my iPhone since Friday at 6:30 PM and I think I've already used it to make more local and long-distance calls than I ever did with my other cell phones in a month or maybe even two months!

OH... you were one of those people! LOL

Got mine at 11AM Sat at the Tysons store....

 

[magicandmystery]

So disgusted, I'm ready to sue

AT&T is a joke- my T-Mobile service, although by no means perfect, at least gave me service where I live. I did all my due diligence before switching- I called AT&T customer service reps to determine coverage in my area, looked online at their coverage maps, and even went in the stores. I was assured that AT&T had EXCELLENT coverage. Ummm... no.

In my house, my phone will switch from 5 bars to 1 bar- and the phone doesn't even move positions. I've had more dropped phone calls in the past 6 days then I've had with T-Mobile in 2 years. And their customer service? Oh- they're nice enough, but utterly incompetent: 5 people, 5 different answers, 1 moronic joke of a company. Riddle me this: Which company refuses to give out it's corporate contact information?

I'll actually be contacting (somehow, some way) AT&T corporate tomorrow- if I have to deal with this abominable service, my plan should cost me 1/2 of the $120 it currently costs me, if not less. If they're unwilling to budge, there is a small claims lawsuit that I will be actioning against them to cover my costs of having to switch back to T-Mobile, considering I can't get the plan that I used to have with them ($50 for 3500 minutes).

Ah, the joy of the iPhone; Oh, the misery of AT&T.

 

[Clix Pix]

OH... you were one of those people! LOL

Got mine at 11AM Sat at the Tysons store....

Yup, I was one of those people....on Friday, I got in line at around 1:45 or so and had the best time hanging out there! Time really passed fairly quickly. We all chatted, talked on our soon-to-be-defunct cell phones, played with our MacBooks, MacBook Pros and Powerbooks.... Once the Apple store reopened at 6:00 PM, things moved right along and I was in the store by 6:30 PM (I was number 100 in line). For me, being there and waiting in line, then entering the store and high-fiving the employees (most of whom I recognized and who recognized me, so what does THAT tell you?), then stepping up to the Genius Bar and purchasing my iPhone was all part of the overall Experience Of Buying My iPhone. LOL!!

 

[Chip NoVaMac]

Yup, I was one of those people....on Friday, I got in line at around 1:45 or so and had the best time hanging out there! Time really passed fairly quickly. We all chatted, talked on our soon-to-be-defunct cell phones, played with our MacBooks, MacBook Pros and Powerbooks.... Once the Apple store reopened at 6:00 PM, things moved right along and I was in the store by 6:30 PM (I was number 100 in line). For me, being there and waiting in line, then entering the store and high-fiving the employees (most of whom I recognized and who recognized me, so what does THAT tell you?), then stepping up to the Genius Bar and purchasing my iPhone was all part of the overall Experience Of Buying My iPhone. LOL!!

LOL... this may go OT - but I really don't miss Sprint by much right now.

My experience was different the day after. Went to the AT&T store on Fairfax Circle just to see if I could hold an iPhone. Was told they were in too short of a supply, and that by going on the web I could see what the experience was all about. This was like about 10:15AM. BTW I was told it would be 2-3 days for them to get one to me.

Then drove over Apple Tysons. No lines. A nice greeting at the door - no high fives, guess they were reserved for those that stood in line for hours on the 29th. I was surprised that there were not great lines to look or buy the iPhone. Within minutes I was playing with one. After 15 or so minutes (including a call to my sister and a friend on the store's iPhone - they said the call quality was better than on my Treo 650) I was standing in line to get my 8GB iPHone.

Trust me, I really only wanted to look at the iPhone. I had been in touch with Sprint, they were willing to move me to the SERO plan ($30 for 500 daytime minutes, nights and weekends starting 7PM, and unlimited text messages - a very sweet plan - a very sweet offer). At that point I was looking at staying with them, with either the Moto Q or the new Mogul.

I tried both of them at a Sprint store, and they were better than my Treo 650. The Mogul though won out between those two. So with that in mind, that is why I went out to "just look" at the iPhone.

In my short time at Apple Tysons with the iPhone, I found it everything that I wish the Treo 650 had. To Sprint and Verizon - you all messed up on passing up on Apple's offer to be the exclusive network for the iPhone.

Along those thoughts - yes each network has its strengths and weaknesses. The EV-DO networks on Sprint and Verizon may be faster - but EDGE works for me. Yes, I will miss - for the time being - being able to take calls in the Metro Rail tunnels. But that will allow me to listen to some tunes or view a video on my iPhone - till AT&T adds service in the tunnels.

As too size of the network. Most are pretty equal. Until you look at the number of subscribers. I am getting more free M2M minutes than I ever got on Sprint.

So in the end do I miss Sprint? Not really.

 

[slffl]

Yeah, other than the iPhone is awesome, I regret switching from Sprint to AT&T.

I don't like the interference GSM causes in speakers. IMO, the sound quality isn't as good as it was on Sprint. And I miss EV-DO.

But my god, the iPhone is an awesome device So I'm happy.

 

[coolbreeze]

I miss paying only $50/month on Sprint for 1500 AT, unl SMS, unl ROAM, M2M, 7pm n&w, you get the point. I think I pissed my parents off who recently went from over 2000 minutes a month to just 400 b/c our whole family has Sprint (M2M). Now I only have 450 mins, my bill is higher, and I have to "ration" my conversations.

Oh well. Love the iPhone.

Oh, the $200 cancellation fee from Sprint was not fun.

 

[EricNau]

With the exception of coverage, does anybody that switched from Verizon to AT&T miss anything else?

For example, with Verizon I can view my account usage and status in Mobile Web airtime free. Does AT&T have an equivalent?

Basically, I'm worried about differences in account features and pricing, etc.

 

[coolbreeze]

With the exception of coverage, does anybody that switched from Verizon to AT&T miss anything else?

For example, with Verizon I can view my account usage and status in Mobile Web airtime free. Does AT&T have an equivalent?

Basically, I'm worried about differences in account features and pricing, etc.

ATT has SMS codes you can send (in the Apple settings menu) and you get an instant SMS back with bill balance, minutes used, etc. Free, too.

As a former Sprint use, I find this to be really neat. Don't have to dial a number or go to website(s) for the info. It is SMS-based and really easy.

 

[mduser63]

ATT has SMS codes you can send (in the Apple settings menu) and you get an instant SMS back with bill balance, minutes used, etc. Free, too.

As a former Sprint use, I find this to be really neat. Don't have to dial a number or go to website(s) for the info. It is SMS-based and really easy.

Yeah, if you go into Settings->Phone->AT&T Services (last one in the list) you can easily check your bill, your minutes, etc.

 

[DiamondMac]

I miss not having my calls dropped during the middle of conversations on the phone.

But, I don't miss my Verizon piece of crap phone

 

[Clix Pix]

Trust me, I really only wanted to look at the iPhone.

Riiiiiight!!!! How many times have I been in Penn and thought, "well, I just want to look at.....[fill in the blanks]!!! I did that with Bertha, if you will recall! LOL!!!! I really, truly, thought that once I saw and handled her that that would lay to rest any ideas I had about using that lens, as I just knew that she was going to be too heavy for me to handle hand-held.... And look what happened!!! I held her and the magic occurred.....took her home with me.

Anyway, back in January I watched the Keynote and said, "well, that iPhone looks neat but I don't need one...." I wasn't using the cell phone I had already and I didn't have a PDA and didn't see the need for one since I'm more-or-less retired. Well....watched the videos closer to the time of the iPhone launch, started reading the posts in this new forum and thought, "well....gee...." Next thing you know I'm in line for hours to spend $600 on a device I haven't even seen in person and am not even sure I have a genuine need for or would use all that much! Well, one day with the iPhone was enough to convince me that my money was well spent. Unlike my previous cell phones, the iPhone actually gets used, both at home and away from home. I've just figured out how to set up Bluetooth pairing between it and my GPS (Garmin Nuvi 660) in the car so now that's good to go. WOW!
I learned a lot over the past several days about synchronizing and all that other great stuff, something I'd never bothered with before even though I've had my mac.com account since my first iMac and even though I've got several Macs....

All I can say about the iPhone is WOW! Do I miss my Sprint account and my old cell phone (which I'm about to give to a friend)? NO -- a resounding NO!!!!

 

[diamond.g]

I honestly was missing Sprints data stuff, right up until I read this. Now I am happy I jumped ship. After reading what I read I am glad to pay the 427 dollar ETF to do so!