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Other Does Apple actually repair their out of warranty products?
- Thread starter flimpy
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I’ve had out of warrants ipad Pro’s repaired by apple though, since there were chips in the back that where still there after repair and all the data was still on it, I’m pretty sure they were not just swapped.
What model iPad and what was repaired? I’ve had iPads for over a decade and any repair, in and out of warranty has yielded a replacement device.
Apple has made it pretty clear that they're going to habitually sandbag on warranty work, refrain from selling parts, and hardware-ID encrypt every component so that no third-party can reverse-engineer replacement parts. You, the consumer, are expected to enjoy your device until Apple bricks it one way or another, then buy another one.
Set aside twenty-five minutes to listen to every word of this. (His channel is about cars, but everything discussed applies to computers or other mass-produced consumer device. See also this other one, checking in at the 8:30 minute mark, and note how the story he's relaying compares to all the problems iPhone and Mac owners have been having lately trying to repair their devices.)
Note that “third party” isn’t the same as “unauthorized”. There are Apple-certified but otherwise independent third-party repair services whose repairs are presumably authorized. Maybe (I haven’t verified this) authorized third-party repairs have to be notified to Apple by the repair service, so if Apple detects a repair but has no record of it for the device serial number in question, they classify it as unauthorized.
This is just to point out that Apple rejecting unauthorized repairs and saying they accept third-party repairs is not a contradiction.
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iPad Pro 10.5" cracked display and iPad Pro 11" 2018 cracked display. Maybe Europe vs US?
Ah, maybe the difference is Europe. I've had five or six iPads replaced over the years for various reasons, but ultimately all replaced rather than repaired. Most recent was battery replacement on my 11" M1 Pro two months ago.
I had the hard-drive flex cable fail twice on my 2012 non-retina MBP, out of warranty, and they replaced it both times at no charge. It failed twice after that, too, but I started changing it myself.
In total, that cable was replaced five times in the eight years I owned it... ugh.
In total, that cable was replaced five times in the eight years I owned it... ugh.
They have for me. The battery in my Macbook expanded and they replaced it and the bend lid for free even through my Applecare was up.
That seems to have been awhile ago. --When is the last time that anyone has had Apple replace and out-of-warranty part for free?
They might have done this at a "genius bar" ten year ago (i.e., back when you could still call a human there on the phone), but I suspect it's occurring a lot less now.
Just took an iPhone SE (bought in 2021) into an Apple Store today (Brompton, London). Battery swapped in 2h no problems at all. I would take it to a local repairer and get charged £40 for a battery with unknown sourcing and unknown quality of repairs and no warranty on the repair. Or I could take it to Apple for £65 and they will use genuine parts, use their own in house designed processes and tooling and warranty the repair. No brainer.
A few years back I used to do some phone repairs for extra money. You want to see the bad job some of these repairers do and why Apple will have nothing to do with anything they haven't touched themselves only. I saw a Sony Android handset where the replacement screen was clearly missing the relevant adhesive pads so they just stuck it back on with hot snot. After a few days the screen came off again and I got handed it to have a look at. It was quite frankly ****ed.
A few years back I used to do some phone repairs for extra money. You want to see the bad job some of these repairers do and why Apple will have nothing to do with anything they haven't touched themselves only. I saw a Sony Android handset where the replacement screen was clearly missing the relevant adhesive pads so they just stuck it back on with hot snot. After a few days the screen came off again and I got handed it to have a look at. It was quite frankly ****ed.
My dad took his 12 mini to the Apple shop 2 weeks ago to get a battery replacement. They broke the screen while opening the phone. They replaced the screen and battery, but didn’t charge my dad anything.