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ipacers

macrumors member
Aug 24, 2009
61
145
Portland, OR
I actually have 2 but 1 of them is never used for anything
Yeah but are you logged into both of them at once on the same device? For example, I have one Apple ID for iCloud and another one that I'm logged into the App Store with as well as Apple Music and TV.
 

BugeyeSTI

macrumors 604
Aug 19, 2017
7,217
9,068
Arizona/Illinois
Yeah but are you logged into both of them at once on the same device? For example, I have one Apple ID for iCloud and another one that I'm logged into the App Store with as well as Apple Music and TV.
No. I've only logged into the one I don't use a few times over 7 years
 

Ready-for-Apple

macrumors regular
Oct 19, 2014
249
196
Germany
I have the same problem. I have two Apple IDs (one is my iCloud one, the other is for the App Store, Apple Music etc.), and the profile picture in the App Store disappeared with iOS 17. It still shows up on the Mac App Store in Sonoma. It only seems to affect users who have separate Apple IDs for iCloud and Media/Purchases.
Same usage and issue on my devices. I was already wondering.

Are you sure this came with ioS 17? Because I think I only got it from iOS 17.3 onwards
 

ipacers

macrumors member
Aug 24, 2009
61
145
Portland, OR
Same usage and issue on my devices. I was already wondering.

Are you sure this came with ioS 17? Because I think I only got it from iOS 17.3 onwards
I first noticed this with iOS 17. And as I was updating my devices, I can see that the ones still on 16.x would show the profile picture which would disappear once they were updated.
 
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ipacers

macrumors member
Aug 24, 2009
61
145
Portland, OR
The App Store picture seems to be fixed for me on iOS 18.1 Beta 4. The profile picture in the TV app is still blank though. I'll take the progress.
 

zea

macrumors regular
Sep 29, 2014
177
90
The App Store picture seems to be fixed for me on iOS 18.1 Beta 4. The profile picture in the TV app is still blank though. I'll take the progress.
That's great news - I forgot I was still following this thread but that's exciting if they are actually working on a fix for this annoying and stupid issue.
 

SYCAMOREGRAD

macrumors regular
May 23, 2006
167
90
Indianapolis
Nope and the credits I have is never updated either
I noticed you have to dig deeper to see
Glad it's transient for you. No amount of rebooting etc has fixed it for me.

Do you have 1 Apple ID or separate ones for iCloud and App Store/Media?
interesting aspect. I have been seeing the generic icon as well. And I do use different “Apple Accounts” for iCloud and the store…
 
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