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Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
My sister changed the password to my iPad without telling anyone and then forgot it. I was able to use Touch ID to get in, but then my sister got it disabled so I can't even do that anymore. What are my options?
 
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Shirasaki

macrumors P6
May 16, 2015
16,263
11,764
My sister changed the password to my iPad without telling anyone and then forgot it. I was able to use Touch ID to get in, but then my sister got it disabled so I can't even do that anymore. What are my options?
Blame her and force her to remember the changed password. Seriously.
Other option maybe trying to connect to iTunes and make a backup. Then put device into DFU and restore. If data is not important, just put it into DFU and restore. This will erase password.

Next time, never let your sister touch your iPad again. Seriously. Someone capable to disable your Touch ID setting should be wary about all the time.
 
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Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
Next time, never let your sister touch your iPad again. Seriously. Someone capable to disable your Touch ID setting should be wary about all the time.
The reason Touch ID was disabled was because she put in the wrong password too many times and now it says I must use the password to activate Touch ID.
 

thewitt

macrumors 68020
Sep 13, 2011
2,102
1,523
The reason Touch ID was disabled was because she put in the wrong password too many times and now it says I must use the password to activate Touch ID.
If you enabled Find my Phone, you can use that thru the website to wipe the phone, then restore from backup by setting it up again using your computer or iCloud backup.

If you did not, a DFU restore is required using the computer that you used to back up the device. You can find the instructions for how to do this by searching the Apple support site.
 

Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
If you enabled Find my Phone, you can use that thru the website to wipe the phone, then restore from backup by setting it up again using your computer or iCloud backup.

If you did not, a DFU restore is required using the computer that you used to back up the device. You can find the instructions for how to do this by searching the Apple support site.
Yeah, I know that, but I was looking for a way to keep my data.
 

willmtaylor

macrumors G4
Oct 31, 2009
10,314
8,198
Here(-ish)
Yeah, I know that, but I was looking for a way to keep my data.
Your excuses remind me of folks in the past who have been accused of trying to bypass iOS security because they had a stolen phone or they were trying to access the contents of a phone that was not theirs.

I'm not saying this is you, but I am saying the situation/requests/excuses are similar.

Let me ask you one question: how good would the iPhone's security be if the methods by which its security features could be bypassed were so easily discovered and obtained?
 
Well as long as she didn't change your Apple ID password, you can reset the iPad, type in your apple id and password in the activation lock then restore it from a backup.

If she reset your Apple ID, as long as you know your birthdate and security question answers, you can call Apple support and they will reset it for you.
 

Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
Your excuses remind me of folks in the past who have been accused of trying to bypass iOS security because they had a stolen phone or they were trying to access the contents of a phone that was not theirs.

I'm not saying this is you, but I am saying the situation/requests/excuses are similar.

Let me ask you one question: how good would the iPhone's security be if the methods by which its security features could be bypassed were so easily discovered and obtained?
I definitely did not steal this iPad. I bought it at Best Buy at a good price. But I do see how you can suspect I stole it.
[doublepost=1467826470][/doublepost]
Let me ask you one question: how good would the iPhone's security be if the methods by which its security features could be bypassed were so easily discovered and obtained?
I know this is for security, but I'm sure they could create a way to identify who you are in iTunes to keep all your data. I haven't connected it yet as I have some work to do, but can I create a backup right now, or does it need to be unlocked.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
I definitely did not steal this iPad. I bought it at Best Buy at a good price. But I do see how you can suspect I stole it.
[doublepost=1467826470][/doublepost]
I know this is for security, but I'm sure they could create a way to identify who you are in iTunes to keep all your data. I haven't connected it yet as I have some work to do, but can I create a backup right now, or does it need to be unlocked.
Try it and see.
 

rijc99

macrumors 6502a
Apr 27, 2015
854
645
I definitely did not steal this iPad. I bought it at Best Buy at a good price. But I do see how you can suspect I stole it.
[doublepost=1467826470][/doublepost]
I know this is for security, but I'm sure they could create a way to identify who you are in iTunes to keep all your data. I haven't connected it yet as I have some work to do, but can I create a backup right now, or does it need to be unlocked.

You might be able to do an iTunes encrypted backup. It depends on when and if you've ever mated the ipad to that specific computer. If you've never done a backup on that computer then its gonna ask for you to enter the unlock code on the phone.
 

Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
You might be able to do an iTunes encrypted backup. It depends on when and if you've ever mated the ipad to that specific computer. If you've never done a backup on that computer then its gonna ask for you to enter the unlock code on the phone.
Ok thanks.
[doublepost=1467857897][/doublepost]So I tried to connect my iPad to iTunes, but it says to allow access to information, respond on your iPad which I can't do.
 

Shirasaki

macrumors P6
May 16, 2015
16,263
11,764
Ok thanks.
[doublepost=1467857897][/doublepost]So I tried to connect my iPad to iTunes, but it says to allow access to information, respond on your iPad which I can't do.
Then you probably cannot use iTunes to do backup anymore. You have never connected your iPad to any computer I think?
Next step is to see if your iPad has the latest iCloud backup. You can check this on other iOS devices logged in with your Apple ID.
 

Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
Wipe it as he said, then restore from your backup. You ARE backing it up, right?
I used to back up regularly, but I stopped and my last backup isn't very recent.
Then you probably cannot use iTunes to do backup anymore. You have never connected your iPad to any computer I think?
Next step is to see if your iPad has the latest iCloud backup. You can check this on other iOS devices logged in with your Apple ID.
I never had enough space to backup on iCloud so I guess I'm out of luck. I think I'll just wipe everything. The only thing I will lose is the photos, and most of my apps except for some games are tied to an account.
 

rijc99

macrumors 6502a
Apr 27, 2015
854
645
Check your photo stream or iCloud photos. There's hope you may be able to get some of your photos back.
 

vexorg

macrumors 6502a
Aug 4, 2009
622
53
If I understand the OP right, the "sister" locked it with too many attempts, you unlocked with touchID, then she locked it again by too many attempts?

It takes some time to go through all the attempts with the wait times involved, why didn't she go to you after the 4th or 5th time as that is getting into hours to wait.

It does sound like the stolen scenario.
 

iphonedude2008

macrumors 65816
Nov 7, 2009
1,134
450
Irvine, CA
If I understand the OP right, the "sister" locked it with too many attempts, you unlocked with touchID, then she locked it again by too many attempts?

It takes some time to go through all the attempts with the wait times involved, why didn't she go to you after the 4th or 5th time as that is getting into hours to wait.

It does sound like the stolen scenario.
No he means touch ID was disabled for too many attempts (5 fingerprint attempts to be exact). You had it confused with passcode attempts, which do have the long wait times.
 

Shirasaki

macrumors P6
May 16, 2015
16,263
11,764
If I understand the OP right, the "sister" locked it with too many attempts, you unlocked with touchID, then she locked it again by too many attempts?

It takes some time to go through all the attempts with the wait times involved, why didn't she go to you after the 4th or 5th time as that is getting into hours to wait.

It does sound like the stolen scenario.
No...
That guy locked out iPad by too many failed password enter attempts. And iOS disables Touch ID if you enter your passcode wrong or fail to authenticate with your finger over 5 times I think? So now, Touch ID does not work at all, and that guy cannot remember passcode.
 

vexorg

macrumors 6502a
Aug 4, 2009
622
53
Why would they have different operation between passcode entry and TouchID?

That could cause all kind of problems, lockout random iPhones for fun by trying a few times :D
 

Aditya_S

macrumors 6502a
Original poster
Jan 25, 2016
500
111
If I understand the OP right, the "sister" locked it with too many attempts, you unlocked with touchID, then she locked it again by too many attempts?

It takes some time to go through all the attempts with the wait times involved, why didn't she go to you after the 4th or 5th time as that is getting into hours to wait.

It does sound like the stolen scenario.
That's not how it works. She changed it, I could still get in with Touch ID, then she tried guessing it multiple times until it was locked. After I waited the one minute, I went to use Touch ID, then it said I have to type in the correct password to use Touch ID again. After other multiple guesses, it just says connect to iTunes. I don't care if I erase my data since most of my apps are tied to an account or GameCenter, but my family doesn't want me to since they have a lot of photos on it.
 

AZhappyjack

Suspended
Jul 3, 2011
10,183
23,657
Happy Jack, AZ
That's not how it works. She changed it, I could still get in with Touch ID, then she tried guessing it multiple times until it was locked. After I waited the one minute, I went to use Touch ID, then it said I have to type in the correct password to use Touch ID again. After other multiple guesses, it just says connect to iTunes. I don't care if I erase my data since most of my apps are tied to an account or GameCenter, but my family doesn't want me to since they have a lot of photos on it.

Unfortunately, you have no choice. Wipe it, set it up again and use it, or set in on your coffee table as a paperweight.
 
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