SYSTEM SETUP:
Apple iMac "Core 2 Duo" 2.16 20-Inch
Identifiers: Late 2006 - MA589LL - iMac5,1 - A1207 - 2118
4 GB of RAM (667 MHz DDR2 SDRAM, PC2-5300)
1 TB (7200 RPM) Serial ATA hard drive
OS X Snow Leopard 10.6.8
FaceTime 1.0.5
Clean installation of OS X Snow Leopard fully updated to 10.6.8 and a fresh installation of FaceTime 1.0.5 from the Apple App Store. Nothing else on the system.
PROBLEM: Every time I make a FaceTime call and the other person answers, FaceTime crashes. Every time someone calls me via FaceTime and I try to answer, FaceTime crashes. Below I have cut and pasted what I believe are the relevant parts of the crash report (just the first part and the “Crashed Thread” it indicates is where the problem is occurring).
QUESTION: My understanding is that FaceTime should work on this setup (I believe that’s actually why you can still download FaceTime from the App Store for $0.99). Any suggestions on what the problem is? How I can fix this problem? Any help would be greatly appreciated!
CRASH REPORT:
Process: FaceTime [133]
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: 1.0.5 (170)
Build Info: FT_Monaco-1700000~1
App Item ID: 414307850
App External ID: 565452681
Code Type: X86-64 (Native)
Parent Process: launchd [87]
Date/Time: 2018-04-21 16:15:20.851 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2551 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 595 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 9543D272-BF92-4EA0-B91D-8FB32829BCF5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
Crashed Thread: 16
Thread 16 Crashed:
0 libSystem.B.dylib 0x00007fff81c70e20 strcmp + 80
1 ...ple.viceroymonaco.framework 0x00000001002c9cb8 -[VCCallMgr setMatchedFeaturesString:remoteFeaturesString:remoteUserAgent:] + 200
2 ...ple.viceroymonaco.framework 0x000000010036e728 -[VideoConferenceMultiController(VCInitiateConference_Private) initiateConferenceCallUsingConnectionDataWithErrorInfoToUser:withRemoteVCConnectionData:withLocalVCConnectionDataneWayOnly:errorInfo:shouldFindExternalIP:shouldUnwrapBlob:iceResult:] + 7512
3 ...ple.viceroymonaco.framework 0x000000010036a08d -[VideoConferenceMultiController(VCInitiateConference_Private) initiateConferenceToUserWithVCConnectionDataProc:] + 861
4 com.apple.Foundation 0x00007fff8006e114 __NSThread__main__ + 1429
5 libSystem.B.dylib 0x00007fff81ca6fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81ca6e89 thread_start + 13
Apple iMac "Core 2 Duo" 2.16 20-Inch
Identifiers: Late 2006 - MA589LL - iMac5,1 - A1207 - 2118
4 GB of RAM (667 MHz DDR2 SDRAM, PC2-5300)
1 TB (7200 RPM) Serial ATA hard drive
OS X Snow Leopard 10.6.8
FaceTime 1.0.5
Clean installation of OS X Snow Leopard fully updated to 10.6.8 and a fresh installation of FaceTime 1.0.5 from the Apple App Store. Nothing else on the system.
PROBLEM: Every time I make a FaceTime call and the other person answers, FaceTime crashes. Every time someone calls me via FaceTime and I try to answer, FaceTime crashes. Below I have cut and pasted what I believe are the relevant parts of the crash report (just the first part and the “Crashed Thread” it indicates is where the problem is occurring).
QUESTION: My understanding is that FaceTime should work on this setup (I believe that’s actually why you can still download FaceTime from the App Store for $0.99). Any suggestions on what the problem is? How I can fix this problem? Any help would be greatly appreciated!
CRASH REPORT:
Process: FaceTime [133]
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: 1.0.5 (170)
Build Info: FT_Monaco-1700000~1
App Item ID: 414307850
App External ID: 565452681
Code Type: X86-64 (Native)
Parent Process: launchd [87]
Date/Time: 2018-04-21 16:15:20.851 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2551 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 595 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 9543D272-BF92-4EA0-B91D-8FB32829BCF5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
Crashed Thread: 16
Thread 16 Crashed:
0 libSystem.B.dylib 0x00007fff81c70e20 strcmp + 80
1 ...ple.viceroymonaco.framework 0x00000001002c9cb8 -[VCCallMgr setMatchedFeaturesString:remoteFeaturesString:remoteUserAgent:] + 200
2 ...ple.viceroymonaco.framework 0x000000010036e728 -[VideoConferenceMultiController(VCInitiateConference_Private) initiateConferenceCallUsingConnectionDataWithErrorInfoToUser:withRemoteVCConnectionData:withLocalVCConnectionDataneWayOnly:errorInfo:shouldFindExternalIP:shouldUnwrapBlob:iceResult:] + 7512
3 ...ple.viceroymonaco.framework 0x000000010036a08d -[VideoConferenceMultiController(VCInitiateConference_Private) initiateConferenceToUserWithVCConnectionDataProc:] + 861
4 com.apple.Foundation 0x00007fff8006e114 __NSThread__main__ + 1429
5 libSystem.B.dylib 0x00007fff81ca6fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81ca6e89 thread_start + 13