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monkeygadge

macrumors newbie
Jul 13, 2008
16
0
Scotland
Just spoke to a MobileMe rep on chat - the iPhone sending mail as me.com issue is being looked at and 'may' be addressed in iOS4.1. Not great news but at least they acknowledged it. Better than a free bumper ;)
 

MacManG4

macrumors newbie
Jan 25, 2004
20
0
I think I got it working, but not in one click.

When I compose a new email from my MM account on my iPhone, I have to click on the Cc/Bcc line and select who I want it from. I have @me.com, @mydomain.com or @gmail.com options.

I have my personal email from Powweb set up to forward to my MM account. Push is working fine.
 

Macula

macrumors 6502
Oct 23, 2006
434
21
All over the place
I think I got it working, but not in one click.

When I compose a new email from my MM account on my iPhone, I have to click on the Cc/Bcc line and select who I want it from. I have @me.com, @mydomain.com or @gmail.com options.

I have my personal email from Powweb set up to forward to my MM account. Push is working fine.

How did you get this to work? I tried it repeatedly and while iOS allows me to select an alternate MobileMe alias (xyz@me.com), it does not allow external addresses (xyz@mydomain.com, xyz@gmail.com).

I'm really desperate for a solution…

UPDATE: Deleting and re-installing my MobileMe account on the iphone did the trick! Rejoice!
 

badlydrawnboy

macrumors 68000
Oct 20, 2003
1,531
418
How did you get this working?

I have multiple email accounts listed in the "Email Address" field of Mail.app, and I can send from each of them from Mail.app without a problem.

But on the iPhone, when I click the "From/cc" field, only my MM address is listed. Do I have to do something to add the other addresses to the iPhone?

Seems there's no place to add different email addresses in the iPhone Mail settings area.
 

Macula

macrumors 6502
Oct 23, 2006
434
21
All over the place
I rushed to rejoice! At some point the "external address" disappeared and only MobileMe aliases were left available in the iPhone interface…

I'm really pissed off.
 

guy86

macrumors newbie
Oct 3, 2010
18
3
Ok, this is my experience with mobileme. I use my custom email, which is forwarded exclusively to mobileme at provider level.

On OS X is easy, I set up mobileme in the usual way - except that under 'preferences->accounts->email address' field I add both mobileme and custom email, separated by a coma. What that does is when I reply to an email (or write new), the mail app recognizes to which address the original mail was sent to (that is, custom@mydomain.com) and sets the 'reply to' field automatically. But you MUST add your custom@mydomain.com in the accounts/email address field!

On the iphone I again set it up as mobileme, except for this time I can't go and add a second email address like on the OS X. That field is grayed out and even if you try to be slick and add both when you're going thought the first setup, it still won't work.

The answer is to make use of an email service provider like Fastmail, just for this one purpose. It's $20 per year to open an email account with them, which you won't be using anyway. You only need to use their smtp server to send your emails. Basically, what happens is if you use their smtp server with any address (mobileme in this case) it can flip the 'reply to' field (from mobileme) to anything you choose (custom@mydomain.com). On the iPhone side, go to account info->smpt->add server and put there your fastmail smtp settings. Don't forget to turn off mobileme smtp and have the newly setup smtp on. That's it. From now on, everything you send/reply to would appear to be coming from custom@mydomain.com, even though it left your phone as coming from mobileme.

Result: I receive all custom@mydomain.com emails on both devices (because of the forwarding) and any new or replied-to emails will be coming automatically from custom@mydomain.com, regardless if sent from iphone or mac. Of course, mobileme push is working flawlessly. Some people will argue it's expensive, but I will argue back and say if you paid $50 for mobileme, you might as well pay another $20 to have everything working as it should.

Note: If you occasionally use the mobileme address as well, you have to remember to switch mobileme smtp back on before you send the email. No need to turn off fastmail as the mail app will use the first smtp in line anyway. Also, if you use mobileme aliases you can safely reply through the mobileme smtp server and will appear to be coming from the alias. Likewise, if you choose new message, you will have the option to choose the alias as your email. At least Apple got that bit right.
 

Macula

macrumors 6502
Oct 23, 2006
434
21
All over the place
I typed a complete step-by-step procedure for solving this issue once and for all, but my browser somehow asked me to log onto macrumors again and relinquished my message. So here is a summary:

1. Of the aliases and 'external addresses' declared in the MobileMe webmail system, only the former are synced to the iPhone (and therefore selectable in the 'From:' field of outgoing messages on the device). The latter are strictly for use in the webmail system and do not affect either the phone or mail.app. This was the source of my confusion.

2. The solution is straightforward: To be able to use an 'external address' in the 'From:' field of the iPhone, simply sync those accounts using iTunes ('email account sync') or just manually set them up on the device.

No need to tinker with smtp servers, which I found somewhat unreliable and overly dependent on the quirks of each individual server with regard to the behavior of the 'From:' field.

I hope this helps.
 

guy86

macrumors newbie
Oct 3, 2010
18
3
I typed a complete step-by-step procedure for solving this issue once and for all, but my browser somehow asked me to log onto macrumors again and relinquished my message. So here is a summary:

1. Of the aliases and 'external addresses' declared in the MobileMe webmail system, only the former are synced to the iPhone (and therefore selectable in the 'From:' field of outgoing messages on the device). The latter are strictly for use in the webmail system and do not affect either the phone or mail.app. This was the source of my confusion.

2. The solution is straightforward: To be able to use an 'external address' in the 'From:' field of the iPhone, simply sync those accounts using iTunes ('email account sync') or just manually set them up on the device.

No need to tinker with smtp servers, which I found somewhat unreliable and overly dependent on the quirks of each individual server with regard to the behavior of the 'From:' field.

I hope this helps.

That is all very well, except your newly sent email will get dropped into your custom email's 'sent' folder which comes with it's own set of problems. For one, if your external email is pop3 you will not get those sent emails synchronized on the mac unless you move each sent email manually back into the mobileme 'sent' folder. I'm talking about integrated solutions - 1 account, 1 inbox folder, 1 sent folder etc. all in perfect sync.
 

Macula

macrumors 6502
Oct 23, 2006
434
21
All over the place
I do share your concern and feel that Apple should address this issue. The iOS client sorely lacks 'send as' capabilities within a single, central account. Gmail is ahead of MobileMe in this regard.

One disadvantage of the solution I propose is that it consumes more battery than should be necessary: Unless the 'external accounts' are push-enabled (i.e. MobileMe or Exchanged-based), each one involves a 'fetch' operation each and every time you open the email client. This is a true waste, especially since these 'external accounts' will normally be automatically forwarded to the 'main' email account (e.g. MobileMe), and therefore will have no email left in their inboxes.

The second disadvantage of my setup, as you rightly say, is that while it does effectively provide a unified inbox (again assuming that all other accounts are forwarded to the 'main' account), it does not provide a unified 'sent items' box.

And indeed, it all gets confusing and untidy with POP3 accounts. But I hate POP3 and the last time I had a non-IMAP account was more than seven years ago.

In every other respect, however, the workaround is pretty much equivalent with having true 'send as' capabilities built into the iOS email client.

Not perfect, certainly, but not too shabby either.
 

badlydrawnboy

macrumors 68000
Oct 20, 2003
1,531
418
The answer is to make use of an email service provider like Fastmail, just for this one purpose. It's $20 per year to open an email account with them, which you won't be using anyway. You only need to use their smtp server to send your emails. Basically, what happens is if you use their smtp server with any address (mobileme in this case) it can flip the 'reply to' field (from mobileme) to anything you choose (custom@mydomain.com). On the iPhone side, go to account info->smpt->add server and put there your fastmail smtp settings. Don't forget to turn off mobileme smtp and have the newly setup smtp on. That's it. From now on, everything you send/reply to would appear to be coming from custom@mydomain.com, even though it left your phone as coming from mobileme.

Result: I receive all custom@mydomain.com emails on both devices (because of the forwarding) and any new or replied-to emails will be coming automatically from custom@mydomain.com, regardless if sent from iphone or mac. Of course, mobileme push is working flawlessly. Some people will argue it's expensive, but I will argue back and say if you paid $50 for mobileme, you might as well pay another $20 to have everything working as it should.

This seems a good solution if you only use one other email account aside from MobileMe, but it won't help those of us with multiple email addresses that wish to be able to send from those addresses. Unless I'm missing something?
 

monkeygadge

macrumors newbie
Jul 13, 2008
16
0
Scotland
guy86 - You can use a free Google Apps (Standard) account to setup up your custom sending address http://www.google.com/apps/intl/en/group/index.html - no need to spend $20.

There's only one reason why Apple have greyed out the 'Address' field in iOS MobileMe settings: they forgot about it, and now it's not a priority. Previously they didn't allow custom email addresses to be used with MobileMe, but a few months back they changed their minds and you could stipulate a different sending domain in MobileMe web interface and in Mail in OSX.

Why would they deliberately choose to continue to disallow it in iOS? They seem to have overlooked it. I asked a MobileMe representative on web chat about it, and he says that Apple are aware of it and an update will be coming soon.........two firmware updates later and it's still greyed out.

Poor show Apple, poor show.
 

badlydrawnboy

macrumors 68000
Oct 20, 2003
1,531
418
Funny, I was just thinking "Google Apps!" right when I received your reply.

I guess I could set up Google Apps for each of my addresses. Then, have each address forwarded to my MobileMe account (and archive the email after forwarding).

Then, I set up each account on my iPhone. They won't receive any mail because it's being forwarded to MobileMe. But when I reply to mail sent to those addresses, I'll at least be able to choose which account to send from.

It would be easier to simply forward directly to MobileMe from the server of these different accounts, but unfortunately they're all hosted by Hostgator, and the control panel for Hostgator doesn't have an "archive or delete after forwarding" option. That means if I forward from the server to MobileMe, and then turn on these accounts on the iPhone, I'll get duplicate messages for all those accounts.

What a hassle! SO MUCH EASIER if Apple just enabled this simple feature.
 

guy86

macrumors newbie
Oct 3, 2010
18
3
This seems a good solution if you only use one other email account aside from MobileMe, but it won't help those of us with multiple email addresses that wish to be able to send from those addresses. Unless I'm missing something?

True, you can only do this trick if you have one external account as your main. As far as using google apps instead of fastmail, don't you end up with the 'sent on behalf of such and such' signature?
 

badlydrawnboy

macrumors 68000
Oct 20, 2003
1,531
418
True, you can only do this trick if you have one external account as your main. As far as using google apps instead of fastmail, don't you end up with the 'sent on behalf of such and such' signature?

I was under the impression that the "send from" capability of Google Apps works in a similar way to normal Gmail, where you can add an account an send mail from it. But I've never set up Google Apps so I have no idea.

In any event, I was just planning to forward mail from Google Apps to my MobileMe account. The only reason I would use Google Apps to do that instead of just configuring my current host to forward is that the control panel in my current host doesn't have a "delete after forwarding" feature (grrrr!). This means I'd have duplicate emails on each account if I set them up on my iPhone.
 

sstyle

macrumors regular
Nov 8, 2010
186
9
You can use free Gmail acoount instead Google Apps for replace from address.

About fastmail - why 20$ plan??? may be 4.95 wll work too?
 

guy86

macrumors newbie
Oct 3, 2010
18
3
You can use free Gmail acoount instead Google Apps for replace from address.

About fastmail - why 20$ plan??? may be 4.95 wll work too?

The 4.95 plan doesn't allow their smtp server to be used by an external application, which is the whole trick here.
 

sstyle

macrumors regular
Nov 8, 2010
186
9
The 4.95 plan doesn't allow their smtp server to be used by an external application, which is the whole trick here.

ok. Why FastMail better than free smtp.gmail.com? it`s also allow use external address
 

MitchLap

macrumors newbie
Dec 7, 2010
1
0
To Guy86

Hello Guy,
I signed up with Fastmail and I am able to send email from my iphone that looks like it is coming from my regular Comcast address but I have 2 questions.
How do I capture sent items into my MobileMe sent file and what do I do on my MacBook???
Thanks,
Mitch
 

gpk

macrumors newbie
Jan 2, 2011
3
0
Just to say I'm using rtkane's method (see post above of 27 June 2010) on my iPad, i.e. you set up an "Other" account via Settings. I've also got my MobileMe account set up to sync everything else (i.e. Mail is turned Off for that one).

emails that I send come from my custom address and there's no trace of mobileme or me.com in the headers etc. They appear in MobileMe Sent folder :D.

What you do need to have is access to an authenticated SMTP server in order to send your messages. gmail is one such but does put an additional envelope-from header or somesuch in the mail headers, with your gmail address.

It didn't work at first but after deleting all my accounts and then setting up the custom IMAP account followed by the MobileMe account it now seems all OK. I remember having problems previously with Mac Mail and settings not seeming to take effect properly. Perhaps you just need to wait for them to soak in or something :p

But yes, that was 2 hours of my life wasted, would Apple please un-grey-out the email address setting in MobileMe settings...??? Actually I see why they've maybe not fixed it yet, it's not that simple, since the "from" address would probably need to be tied to a particular SMTP server/setting, and that would mean re-designing the UI (slightly), and I'm sure the designers have much more important things to worry about. Or are paid too much for it to be economic for them to worry their tiny minds on such trivia. :p :p I mean, they might have to copy the UI from the MobileMe web interface...
 

skytribe

macrumors newbie
Jan 11, 2011
1
0
Guy86 wrote

On OS X is easy, I set up mobileme in the usual way - except that under 'preferences->accounts->email address' field I add both mobileme and custom email, separated by a coma. What that does is when I reply to an email (or write new), the mail app recognizes to which address the original mail was sent to (that is, custom@mydomain.com) and sets the 'reply to' field automatically. But you MUST add your custom@mydomain.com in the accounts/email address field!

I can't get this to work in OSX either. I put custom@mydomain.com in the email address field of the mobileme account in mail.app and it now gives me the option of sending from that address in mail.app. But when I press send I get a message back saying:

The sender address custom@mydomain.com was rejected by the server smtp.me.com.

I think I must have missed something but cannot see what

It all works fine in the MobileMe web application

Cheers
 

guy86

macrumors newbie
Oct 3, 2010
18
3
Guy86 wrote

On OS X is easy, I set up mobileme in the usual way - except that under 'preferences->accounts->email address' field I add both mobileme and custom email, separated by a coma. What that does is when I reply to an email (or write new), the mail app recognizes to which address the original mail was sent to (that is, custom@mydomain.com) and sets the 'reply to' field automatically. But you MUST add your custom@mydomain.com in the accounts/email address field!

I can't get this to work in OSX either. I put custom@mydomain.com in the email address field of the mobileme account in mail.app and it now gives me the option of sending from that address in mail.app. But when I press send I get a message back saying:

The sender address custom@mydomain.com was rejected by the server smtp.me.com.

I think I must have missed something but cannot see what

It all works fine in the MobileMe web application

Cheers


Yes, that is because smtp.me.com does not accept anything other than a mobileme email address. You must use another smtp server, for instance the one you usually use with your custom domain email. The difference is that smtp.yourdomain.com will most likely accept ALL emails including mobileme, whereas as I said smtp.me.com only works with mobileme emails.
 

nlr

macrumors 6502
May 27, 2010
457
1
London
How do I reply from the external mail from my iphone, ipad?

I forward my gmail to mobileme.
 
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