There's a lot of closed-minded people who assume their experience is the only valid one. (I'm talking about life in general, not religion, so lets not go there.) Those are usually the people who end up as career politicians because they know what's best for everyone else.Same! I thought I might be the only one because whenever I say this people never believe me!
I've been in your position numerous times, even here. Its not fun getting beat over the head with the numbers fallacy ("the/a vast majority of customers are perfectly satisfied with this product") but if it makes those folks feel better, well I guess we all have our crutches.
This thread has been mercifully free of that, thankfully.