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Freezing Problems with iMacs bought after Leopard release?

U

UNCMo96

macrumors member
Original poster
Oct 26, 2007
66
4
I've been itching to pull the trigger and buy the iMac. It seems like people who had freezing iMacs and then installed Leopard saw their problems remain. Are people who bought iMacs after leopard's release having problems after a fresh leopard install on an unused computer with tiger?
 
UNCMo96 said:
I've been itching to pull the trigger and buy the iMac. It seems like people who had freezing iMacs and then installed Leopard saw their problems remain. Are people who bought iMacs after leopard's release having problems after a fresh leopard install on an unused computer with tiger?
Click to expand...

Ya i upgraded to leopard and it freezes a lot, couple of times a day. If a fix isn't out by tomorrow nite (oct 31), i'm sending it off for repair under warranty
 
I haven't experienced any issues of freezing. I had purchased a 24'' iMac, last Friday on launch.

I had upgraded from 10.4 to 10.5, as the OS did not compe pre-installed.

Hope other users can chime in with similar experiences.
 
samt14 said:
Ya i upgraded to leopard and it freezes a lot, couple of times a day. If a fix isn't out by tomorrow nite (oct 31), i'm sending it off for repair under warranty
Click to expand...

Are you sure you bought the iMac after the release of Leopard? And as another note, can the people who bought Leopard preinstalled on their iMacs tell us if there are any problems? This should be interesting to find out.
 
mingyishi said:
Are you sure you bought the iMac after the release of Leopard? And as another note, can the people who bought Leopard preinstalled on their iMacs tell us if there are any problems? This should be interesting to find out.
Click to expand...

How many people do you think actually have an iMac pre-installed with leopard?

Everyone that bought their iMac at stores got a Leopard drop-in dvd...
 
If you order online you will get it preinstalled.

I don't think the Apple Stores will get the preinstalled ones for another 2~3 weeks.
 
mingyishi said:
I would suppose so unless you BTO. However please remember that Leopard has been preinstalled on all online purchased Macs since 27/10/07. There are bound to be some out there by now...right?
Click to expand...

Uh... It is Tuesday....
No there is not bound to be some out there...
 
It would be interesting to see if the iMacs preinstalled with Leopard get the lock-ups. I personally don't think they will because if it is a hardware issue those new ones should be fixed (Or else every iMac sold will freeze because 1.1 is built in to Leopard).
 
mingyishi said:
It would be interesting to see if the iMacs preinstalled with Leopard get the lock-ups. I personally don't think they will because if it is a hardware issue those new ones should be fixed (Or else every iMac sold will freeze because 1.1 is built in to Leopard).
Click to expand...

But if it was a hardware issue surely Apple would have had it rectified long ago rather than risk selling knowingly defective products.
 
flopticalcube said:
But if it was a hardware issue surely Apple would have had it rectified long ago rather than risk selling knowingly defective products.
Click to expand...

That's why some iMacs aren't freezing with Leopard, while some are. It is very possible that Apple started to sell the iMacs which don't freeze before Leopard came preinstalled.
 
mingyishi said:
That's why some iMacs aren't freezing with Leopard, while some are. It is very possible that Apple started to sell the iMacs which don't freeze before Leopard came preinstalled.
Click to expand...

THERE IS NO REASON TO SUSPECT IT IS A HARDWARE ISSUE!

There is not one credible source on the internet that gives any clue to it being a hardware problem.

Here is Apple's direct statement:


"A small number of iMac users have made us aware that a recent software update issued by Apple can sometimes cause their iMacs to freeze, requiring them to restart their iMac," an Apple spokesperson told Macworld.

According to users the computer becomes unusable, requiring a hard reset in order to recover. Apple doesn't know the exact cause of the problem, but they are investigating.

"We are tracking down the root cause of this bug, and will issue a software update which corrects it as soon as we can - most likely later this month," the company spokesperson said. "We apologize for the inconvenience."
Click to expand...
 
wakerider017 said:
THERE IS NO REASON TO SUSPECT IT IS A HARDWARE ISSUE!

There is not one credible source on the internet that gives any clue to it being a hardware problem.

Here is Apple's direct statement:
Click to expand...

The last kernal panic I had was a software issue from the ATI driver.

I didn't freeze, so all I got was the logged soft panic.
 
wakerider017 said:
THERE IS NO REASON TO SUSPECT IT IS A HARDWARE ISSUE!
Click to expand...

I am not claiming that this is definitely a hardware issue, it's just that I suspect it is. There isn't a credible source stating it's definitely a software bug either. Some hardware problems can be worked around by software.
 
mingyishi said:
I am not claiming that this is definitely a hardware issue, it's just that I suspect it is. There isn't a credible source stating it's definitely a software bug either. Some hardware problems can be worked around by software.
Click to expand...

LOL, are you kidding me?

You don't consider Apple a credible source?




And I quote:

Apple said:
We are tracking down the root cause of this bug, and will issue a software update which corrects it as soon as we can — most likely later this month
Click to expand...
 
wakerider017 said:
LOL, are you kidding me?

You don't consider Apple a credible source?
Click to expand...

I think you are mis-interpreting my post. I said that "Some hardware problems can be worked around by software."

This is the way I interpret Apple's message. I think the software update can stand for updating the drivers thus fixing the issue (given that the Lock-ups are caused by software), OR it could stand for fixing the problems with a number of faulty HD2600 Cards. We interpret this message differently so let's not flame each other. We just want Apple to get this problem fixed.

UNCMo96 said:
If it was a software issue wouldn't ALL the iMacs be affected?
Click to expand...

That's why I'm quite sure it's a number of faulty HD2600s causing the problems, not the software.
 
mingyishi said:
I think you are mis-interpreting my post. I said that "Some hardware problems can be worked around by software."

This is the way I interpret Apple's message. I think the software update can stand for updating the drivers thus fixing the issue (given that the Lock-ups are caused by software), OR it could stand for fixing the problems with a number of faulty HD2600 Cards. We interpret this message differently so let's not flame each other. We just want Apple to get this problem fixed.



That's why I'm quite sure it's a number of faulty HD2600s causing the problems, not the software.
Click to expand...


I think you like to argue for the sake of it...

Your statement makes absolutely no sense.. It is like I am arguing with a 2 yr old...


Yes it is

Not it isnt

Yes it is

No it isnt

All I am saying is CALM DOWN. Let's not throw our iMacs away, say they have garbage hardware, blame ATI products when Apple has told us it is SOFTWARE!!!!!

Please don't try to act like you have "technical data". What do you know about masking hardware with software? You just repeated what you heard elsewhere.

I don't mean to be rude, but we don't need to start a mass hysteria where everyone is returning their iMac's like the iPod Touch and then Apple releases a fix.
 
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