Funniest thing an Apple sales rep has told you

[Jarbo]

Front side huh?

I have a friend who years ago worked at an apple reseller selling Macs.
His favorite thing to say was:

REP:
This one has a 60 nanosecond front side bus. Do you know how fast a nanosecond is?

CUSTOMER:
No

REP:
It's like THAT! *snaps fingers* ... And you get 60 of 'em.

CUSTOMER: Wow really?

 

[DarthTreydor]

this thread is golden

 

[jawzzy]

Gosh, glad to know its not just me that has these experiences. I know more about Apple hardware than almost every single Apple Salesperson, thanks to MacRumors! I often tell them what features are in whatever product they are trying to pitch to me.

 

[Killyp]

I'm lucky in that the guys in my local Apple store are actually very very knowledgeable when it comes to computers, and know far more than me One of them has built his own X-Serve out of old parts, and codes stuff. In fact one of them is a developer and was at WWDC (all the way from sunny england). Lucky me to have such knowledgeable guys if I need them

Although once one of them did try and tell me how 128k MP3 is just as good as PCM audio, but that's kinda nerdy

 

[joebob793]

Me: Okay, when I start up the computer (old G4 sitting on the Genius Bar) I'm getting a kernel panic, saying I have a bad processor, and also when I run the hardware test, it's returing overlapping partition tables on the hard drive. (Keep in mind this was a dual-core) I was wondering if you could verify the processors so I can determine if one is actually dying.

Genius: Uh... yeah...

So he does some tests,

Genius: Well, all the hardware's testing out fine right now....

Me: So it's got to be the partition tables then, I thought so.

Genius: Um... Actually, I just started here and I'm not really sure what that means.

Me: (and yes, I actually did say this) Overlapping Partition tables means that one partition type has been formatted over another. Please take out all your discs, close up my computer, and get your hands off of it until you learn some basics about computers. I'll fix it myself.


I have never been so mad.

Reformatted the hard drive, reinstalled from backup (hehe! Full backup the Sunday before, smarty-pants that I am. Turns out my brother-in-law wanted to install Virtual-PC, and formatted part of the drive for it...) and all was well. Still runnning today, and this was 2 years ago!

 

[Zwhaler]

Me: So I am pretty interested in buying a Mac.
Sales: Once you go black you ever go back.
Me: Did you mean mac?
Sales: No!

Strangest conversation ever.

hahahah!! That is hillarious it must have been awkward

 

[queshy]

lmao, I work at futureshop (selling computers), and today a customer made the most ridiculous claim EVER:

Customer: I'm looking for a small laptop to bring to and from school

Me: Ok, so that rules out the 15 and 17" notebooks. Do you want something smaller than 14" [showing a 14" laptop]

Customer: Yes

Me: Ok, here is a 12" laptop. How is it?

Customer: Too small, I want bigger.

Me: Ok, here's a 13.3" laptop - right in the middle. It's called the Macbook, from Apple.

Customer: Oh no, I've heard terrible things about this model. My friend has one.
[...]

I'm not joking, but the customer claimed that the white apple logo on the lid was completely transparent to light, and that any light that strikes the apple logo on the back completely passes through the screen and ruins it. The customer took out a penlight and started shining it on the apple logo and then started saying "see, see? look" (obviously nothing was happening). The customer was actually claiming that the apple logo ruined the quality of the screen...



And seriously, just 20 minutes later, a customer asked me if we had laptops with BUILT IN VHS players!

I don't mind helping these customers, but sometimes the stuff I hear is just sooo funnny....

Oh and get this...after selling someone a 17" iMac, he demanded to have an in-home installation (cost 100$). Even though we make good money on those services, I kept telling him that it was just one wire for power and one for the keyboard/mouse and that it was a very simple, fun process. The customer, who seemed to know quite a bit about computers, claimed they didn't have time...lol

 

[chrisdazzo]

i just bookmarked this thread.

 

[daneoni]

I think the problem is Apple HR often hire for looks rather than brains. Shame really, i know a couple of Apple geeks who applied to be geniuses/sales reps and they got rejected. Even though they're very knowledgable about the entire product lines.

I try to avoid Apple stores at all and any cost and hate genius appointments, which is why i usually order online and do thorough self diagnoses before going in for appointments.

 

[Maui]

When I switched to a Mac, I bought One-to-One training (which turned out to be a waste of money). At the first training appointment, I showed up without a computer. The trainer told me I should haul in my (65 pound?) Mac Pro and 24" monitor for each visit......

 

[rontheancient]

Today at the apple store:

Me : So which version of Windows runs best on Bootcamp?
Genius: XP is good. Just bittorent yourself a copy of XP pro and you'll be good to go.

Thats the way every similar question should be answered.

 

[Royale w/cheese]

I remember when I was asking some questions about final cut and scratch disks, one of the salespeople said, "Well video files are very small, like only 100mb an hour so you shouldn't worry about running out of room on your harddrive." I know it is not all that funny, but man, I couldn't believe that. This was maybe two years ago.