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iPhone XS Max Gold XS Max chipped out of box
- Thread starter ipauldm
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- iphone xs max
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I’d be more concerned with all the crumbs between the screen and bezel 
Sorry to see this, I suggest you get a replacement, 2 people now to notice imperfections out of the box
Replacement ordered for delivery tomorrow from John Lewis (phew!). This one can go straight back to Apple.
John Lewis is a UK department store.
My Silver Max has a small scuff above the volume up button. My heart sunk when I saw it.
It's not deep so I've polished it out with Brasso polish wadding but have sent off for a Cape Cod polishing cloth that should remove it to a mirror finish.
Annoying but not the end of the world. If it had been deeper I'd have probably sent it back.
It's not deep so I've polished it out with Brasso polish wadding but have sent off for a Cape Cod polishing cloth that should remove it to a mirror finish.
Annoying but not the end of the world. If it had been deeper I'd have probably sent it back.
Same here on an Xs.
There’s one at the bottom of my screen.
Like they slipped with a screwdriver.
It’s like a tiny chip in the frame, that also crosses the bezel up to the glass.
Xfinity might let me replace it,
but they’re out of stock for at least another week or two;
and I doubt able would let me just swap it at the Apple store if they even have them in stock.
I can see it from arms length
There’s one at the bottom of my screen.
Like they slipped with a screwdriver.
It’s like a tiny chip in the frame, that also crosses the bezel up to the glass.
Xfinity might let me replace it,
but they’re out of stock for at least another week or two;
and I doubt able would let me just swap it at the Apple store if they even have them in stock.
I can see it from arms length
Already called and have it on-file with Xfinity.
They said since I bought it online, I won’t be able to take it to an Xfinity store. And it could be a bit before they get more.
Apple store, I’m not sure they’d swap it since it’s not even activated yet and ordered through Xfinity.
If it were in a spot where a case would cover it, I’d try to live with it.
It’s right on the bottom bezel where most of the cases don’t cover though.
Gahhh.
It’s a 1st world problem for sure,
but I’m paying a hell of a lot for this thing that’s supposed to be precision engineered.
Apple store might be your best option if you have one locally.
The fact you haven't activated it due to the damage is in your favour.
May be worth looking into.
The fact you haven't activated it due to the damage is in your favour.
May be worth looking into.
Of this gutts you, you need to re-evaluate your life. Does it suck? Sure. Can you exchange it and life goes on? Yes.
Really would like to know what you would say if something actually bad happened in your life and not a small chip to the finish in your mobile. Which, can be replaced.
Really would like to know what you would say if something actually bad happened in your life and not a small chip to the finish in your mobile. Which, can be replaced.
I don’t think anyone here is distraught over it.
I’m sure OP would rather spend time on things in life that matter than this though.
I know I would.
Especially when we pay a premium to not have visible defects out of the box.
Like I said though,
1st world problems.
Just annoying.
Not the end of the world.
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Closest one is ~50 miles away
Probably worth a call though.
Thank you.
Talked to Apple.
They put me in contact with a “Senior Advisor” who basically told me it would be a paid warranty swap and that I’d have to go through Xfinity if I didn’t want to pay for a replacement device.
Xfinity is currently showing the next date of availability as 10/10/2018
They put me in contact with a “Senior Advisor” who basically told me it would be a paid warranty swap and that I’d have to go through Xfinity if I didn’t want to pay for a replacement device.
Xfinity is currently showing the next date of availability as 10/10/2018
(For anyone interested)
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Which part?
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