Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

epelba01

macrumors member
Feb 14, 2013
74
16
I have tried to fix the search issue in messages. After I restored my phone from an iTunes backup and found that nothing was searchable prior to the restore. I went ahead and backed up my iphone to iCloud and then reset it as new and then restored the iCloud backup. This resolved my issue.
I then tired to resolve this on my wife's iPhone 7Plus and in a similar fashion backed it up to iCloud and then reset as new and then restored the iCloud backup. This did not resolve an issue with her device. I was able to search for some of the messages but not all, it was almost random. I decided to restore from iTunes again, however, now she can't search thru any messages sent or received prior to the restore.
I think I am onto something. It appears that the iCloud and iTunes handle backups differently. I may have forgotten a step that I took on my iPhone 7Plus and that is why it did not help my wife's phone.
Would appreciate it if someone could think of how to proceed.

Thank you.
 

epelba01

macrumors member
Feb 14, 2013
74
16
I can't believe that there are no more complaints about this issue or was everyone somehow able to fix it? Please share.
 

epelba01

macrumors member
Feb 14, 2013
74
16
It is absolutely ridiculous that I submitted logs to Apple on September 26 as well as quicktime videos documenting the problem with messages search. I am now told that the original engineer who was working on it is no longer assigned to the case and now there is a new engineer involved who is asking for logs. WTF? They obviously lost the logs and are just wasting my time. This is not the Apple that I switched to ~10 years ago. It used to JUST WORK. Now I am reliving my nightmares that I had with HP back then and that was the reason I switched to Apple.
 

epelba01

macrumors member
Feb 14, 2013
74
16
Very surprised that not more folks noticing this messaging bug. I guess I'm one of few that actually uses the search feature.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
Very surprised that not more folks noticing this messaging bug. I guess I'm one of few that actually uses the search feature.
It's probably more a combination of people not using all that much as well as people knowing it's not that good to begin with (as it often doesn't take you to the actual message which might be in further back in a longer conversation) and not really using it much because of that or not expecting much from it.
 

pdxa4

macrumors 6502
Aug 4, 2008
330
53
Very surprised that not more folks noticing this messaging bug. I guess I'm one of few that actually uses the search feature.

I have the same issue and it's very annoying, just simple searching does not work for message.
 

Mr D

macrumors 6502
Oct 11, 2007
349
179
Literally been talking about this since the beginning of time.

By far the most elementary feature that iOS is incapable of.

It's baffling.

It's almost to a point where there must be some actual reason why they can't.
 

Galacticos

macrumors 6502a
Apr 5, 2016
692
379
Why are you guys complaining when Tim Cook released new emojis that he 'thinks we're going to love'. It's as if you think apple have the resources to make their software work
 

gigapocket1

macrumors 68020
Mar 15, 2009
2,410
1,925
Search in general is pretty bad on iOS 10... I still have the spotlight search bug where if I search for a contact, it finds it but loads a blank contact card when I select the contact
 
  • Like
Reactions: Galacticos

oldmacs

macrumors 601
Sep 14, 2010
4,941
7,182
Australia
Search is still useless. As is general spotlight search in general on an iPad. One of the many things that makes working on an iPad annoying.
[doublepost=1480159259][/doublepost]Search is still useless. As is general spotlight search in general on an iPad. One of the many things that makes working on an iPad annoying.
 
  • Like
Reactions: Galacticos
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.