I have tried to fix the search issue in messages. After I restored my phone from an iTunes backup and found that nothing was searchable prior to the restore. I went ahead and backed up my iphone to iCloud and then reset it as new and then restored the iCloud backup. This resolved my issue.
I then tired to resolve this on my wife's iPhone 7Plus and in a similar fashion backed it up to iCloud and then reset as new and then restored the iCloud backup. This did not resolve an issue with her device. I was able to search for some of the messages but not all, it was almost random. I decided to restore from iTunes again, however, now she can't search thru any messages sent or received prior to the restore.
I think I am onto something. It appears that the iCloud and iTunes handle backups differently. I may have forgotten a step that I took on my iPhone 7Plus and that is why it did not help my wife's phone.
Would appreciate it if someone could think of how to proceed.
Thank you.
I then tired to resolve this on my wife's iPhone 7Plus and in a similar fashion backed it up to iCloud and then reset as new and then restored the iCloud backup. This did not resolve an issue with her device. I was able to search for some of the messages but not all, it was almost random. I decided to restore from iTunes again, however, now she can't search thru any messages sent or received prior to the restore.
I think I am onto something. It appears that the iCloud and iTunes handle backups differently. I may have forgotten a step that I took on my iPhone 7Plus and that is why it did not help my wife's phone.
Would appreciate it if someone could think of how to proceed.
Thank you.